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“Our business has used this company for a variety of needs over the year and they are always pleasant and professional. I see a woman made a comment about this place that is negative and I have never experienced anything but the opposite of her complaint.”
“Very helpful, pleasant, and worth the travel to utilize FedEx shipping. They managed to get my package out next day as I needed.I will definitely utilize them for drops and possibly pickips if available.”
9 - 11:30AM 1 - 4:30PM
7000 Duanesburg Rd, Duanesburg
Shipping Centers
“The ladies who work here go above and beyond when it comes to customer service! I've never been treated so well. They really went the extra mile. Thank you Ellen(and your coworker, whos name I didn't catch) for your outstanding customer service.”
“Patient, accommodating and friendly staff, particularly John. I had 3 priority mail packages to send and I was with my 2 year old so I was already anxious coming in. I prepared all packages at home and prefilled the customs forms (like I usually do) to make processing at the counter “easier and quick”. I’ve always had unpleasant experiences at the post office (Jessup, Maryland) when sending 2 or more packages and had in the past been told to call ahead to make an appointment due to the number of packages I had to send which was 2-4. These particular packages needed to be sent today and I was nervous coming in without an appointment and I had my 2 year old. I was first greeted by a lovely staff member whose name I wish I got. At the counter, John was warm, friendly, accommodating and more importantly, patient with me and my daughter. I can’t thank him enough. USPS at the Nott St location provided the best customer service experience and have gained a regular customer.”
10AM - 2PM 3 - 5PM
457 NY-146 Unit 2, Guilderland Center
Shipping Centers
“I had a lost package. I called the post office and open a case to find the package. The post lady called me on Friday and informed me that she would look into the problem. On Monday, she called me back and assured me that I would get a pink slip in the mail the next day. When I got home from work the pink slip was in my mailbox like she promise. I was so worried that I would not get my package but I got it. Thank you for your help and reassuring me.”
“A solid post office. This is a good, honest post office in my experience. I have lived upstate for a while and I feel fortunate that this is my local post office because if your local one is bad it can really be the bane of one's existence regardless of how nice a place you live.I would also like to mention that the staff here are wonderful and will go out of their way to be of assistance to you which has not gone unappreciated by me. Jacob, Maddie, and Justin (new carrier) have all gone above and beyond in assisting me during a difficult time (being temporarily displaced from my apt due to construction then being moved back) and I had to mention them.Thanks so much to Jacob in particular for going out of his way to locate, scan and hand me my mail shortly after closing one rainy, stressful day when my mail was being held... the kind of customer service you don't often get.Thank you Heritage Station for hiring friendly and high quality staff.”
8AM - 12PM 1 - 3PM
873 Helderberg Trail, East Berne
Shipping Centers
“I was able to make a passport apointment online for the next day, which was awesome! The postal worker was ready right on time, he was really helpful and kind, and my entire passport appointment only took about 15 minutes (and that included taking the passport pictures). Everyone that works there is always so nice and friendly. Also, I love that they are right across the street from the library!”
“I placed an IKEA order online and came here to pick it up. I was a little concerned about the negative reviews. The experience was great. A few seconds after I confirmed the arrival, a representative came out with a smile ?. In a couple of minutes I had my order and they helped me to put it in the car. Amazing.”
8 - 11:30AM 12:30 - 4:45PM
45 Voorheesville Ave, Voorheesville
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“I stopped in to ship an Amazon return. It was about 230 pm on a Friday afternoon and there were no other customers. I was waited on promptly and out of there in 5 minutes.”