Hyatt Place Buffalo/Amherst offers spacious and comfortable rooms, making it a great choice for long stays or weekend visits. Guests often appreciate the clean accommodations and the friendly, welcoming staff, especially at the front desk, where some mention receiving exceptional service from staff members. The hotel features a relaxing whirlpool in the pool area with warm water and strong jets, providing a pleasant experience for guests looking to unwind. The breakfast options are decent and convenient, with many guests enjoying the variety and quality, making mornings more enjoyable. The bar area is noted for its good selection and relaxed atmosphere, ideal for pre- or post-game drinks, especially for Bills fans, as the hotel is a reliable spot for game weekends. While the hotel generally offers good value and a pleasant environment, some guests experienced issues with internet connectivity, finding it hard to connect and stay online. Additionally, noise from cleaning staff in hallways was noted as a minor inconvenience. Overall, Hyatt Place Buffalo/Amherst is praised for its comfortable rooms, friendly staff, and welcoming atmosphere, making it a reliable and enjoyable place to stay for both leisure and sports events.
Incredible staff. Everyone was extremely kind and helpful, not just the front desk employees. The hotel is clean and functions well. The best hotel experience I’ve had in years. Highly recommend!
September 2026
Clean but something did not work like the bathroom door would not lock and the fridge is not cooling the water.
August 2026
We use this as a half way point on our way to Ohio. Clean rooms. Great customer service. Great morning breakfast. But we use DoorDash for dinner.
