“Lots to pick from! A little overly Buffalo Bills focused, and a little light on Sabres merchandise. But a good selection of Buffalo Bandits merchandise. I was able to get some locally sourced (not officially licensed) t-shirts there, which is what I was looking for. Pricing was fair. Service was friendly!”
“Nice clearance section, great customer service. Mike watched me walk in, touch almost everything in the store (I’m sensitive to textures so finding scrubs is hard), go to the fitting room about five times, and didn’t force small talk/customer service when I clearly didn’t want to talk (or make me feel uncomfortable). Absolutely coming back!”
“The boot being closed Labor Day weekend is such a travesty. Traveled 8 hours to see it and the entire area was barricaded off for no apparent reason as there was no longer any active construction. Boot could’ve been made accessible to folks as it’s right by the door . Huge disappointment really really bummed out and won’t have the opportunity to come back”
“First time in this location. My daughter ordered a pair of sneakers ONLINE from the store in Maryland .my daughter received the wrong sneakers and it was for her Father for Father's day she is not happy at all.I know mistakes happen however let's see how accommodating they will be for their mistake. Maria the store manager at the Amherst location was very helpful, went above and beyond to call customer service for my daughter and assisted her all the way from making sure she sent the email properly. I see why she is a manager. OUTSANDING CUSTOMER SERVICE! She could od said it's online call them ..not my problem but she didn't. I appreciate Maria because not all managers are like you I'm just saying.”
“It was a good shopping experience and I found exactly what I was looking for which I had doubts about. It would have been better if they opened another cash register sooner but all in all it was okay”
“I only purchase pants, shorts, T-shirts & socks.
The only issue I have is I need Petite, as being short.....
The store does NOT carry Petite, you have to order on line.
That was my greatest disappointment, so I'll continue ordering on line and not visiting the store.”
“Tyler was incredibly helpful throughout my shopping experience. He went above and beyond to help me pick out gifts for my husband and even assisted me with my online order. He was friendly, knowledgeable, and made the whole process easy. Excellent customer service—thank you, Tyler!”