“Tyler was incredibly helpful throughout my shopping experience. He went above and beyond to help me pick out gifts for my husband and even assisted me with my online order. He was friendly, knowledgeable, and made the whole process easy. Excellent customer service—thank you, Tyler!”
“Lots to pick from! A little overly Buffalo Bills focused, and a little light on Sabres merchandise. But a good selection of Buffalo Bandits merchandise. I was able to get some locally sourced (not officially licensed) t-shirts there, which is what I was looking for. Pricing was fair. Service was friendly!”
“Jennifer was alone and it was very busy (great sales) but she was AMAZING. Very attentive to every customer, smiling, happy and so helpful! I've also been waited on by Jessica and that was a wonderful experience. Truly a great location, and always clean and organized.”
“I really appreciate the excellent customer service from everyone! I tried on several different styles and sizes of boots which was so helpful finding the perfect fit. That’s all I planed on buying, but also grabbed a pair of fleece lined pants that are probably the most comfortable pair of pants I’ve ever worn. And a pullover on a whim. Again, several helpful employees along the way answering questions. The most friendly staff, many thanks!”
“This location on main had better service than the one we visited yesterday on Delaware my daughter asked to try 3 things on the lady said no and walk away we asked the cashier and she said no with the explanation that the store closes in 20 mins and they want to clean up we were the only ones in the store I will never go back there again”
“I only purchase pants, shorts, T-shirts & socks.
The only issue I have is I need Petite, as being short.....
The store does NOT carry Petite, you have to order on line.
That was my greatest disappointment, so I'll continue ordering on line and not visiting the store.”
“Nice clean store for active wear and athleisure style clothing. I like to go in and see the colors and try on new styles in person when I’m in the area. It was neatly merchandised for easy shopping. The sales associates were helpful and ready to assist as needed.”
“Love JC Penney! Always have. And they were good to me years ago when my charge card was stolen and charges incurred that were not mine. They took great care of me. Unlike Sears.”
“I didn't even know the store existed. It showed up when I googled an item for Christmas. I went in there and was blown away with all of their products and such great deals”
“Got my kids holiday pictures done at this location tonight. Steven was great; personable ans gave lots of great photos options. He didnt make us feel rushed and the kids felt comfortable with him.”
“It was a good shopping experience and I found exactly what I was looking for which I had doubts about. It would have been better if they opened another cash register sooner but all in all it was okay”
“Nice clearance section, great customer service. Mike watched me walk in, touch almost everything in the store (I’m sensitive to textures so finding scrubs is hard), go to the fitting room about five times, and didn’t force small talk/customer service when I clearly didn’t want to talk (or make me feel uncomfortable). Absolutely coming back!”