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“I work for a cleaning company and had to stop by this location to drop off items from a hoarding clean. I had some issues getting into the gate so I went inside to speak with someone. Heather was awesome! She looked up the issue and fixed it within minutes! May she continue to work there and forever make things easier for us ❤️”
“Excellent ! Angela is amazing, always polite and professional. She is very knowledgeable. I had several questions about my storage unit and she went out of her way to answer all my questions.”
“Can't recommend this Auto shop enough! They have taken amazing care of my wife and me through many different car issues. I take all my work to them, there's a reason the earned the Best Of 716 Best Auto Repair Shop award!”
“Excellent interactions. Web sign up was easy, but when I got to space it was not what I had in mind. Spoke to Henry, he switched me to a space that was what I wanted. Hard to find good customer service in this day and age, really appreciated his efforts.”
“Caroline is an amazing asset to the company. She is honest, great attitude and customer service is above and beyond. She even stayed late to help some people get into the storage. Id definitely go back again.”
“Cannot say enough good things about the staff here. I will only ever rent from Enterprise and they continue to prove why. From check in to return the guys were excellent. I had to make a long journey to Florida back in January and ran into trouble along the way home. There was a little delay in getting help due to the time of day but I eventually made it home. This office was so accommodating and kind during the whole ordeal. Highly recommend!”
“Room To Spare is the place u definitely want to store ur items at.The staff is very friendly. Very professional, and very helpful. I would highly recommend themThe warm welcome that I received from day one has continued. And even the I know its a business. I feel like their family. If I ever need them again. I know they will Be there for me.”
“Got the truck I ordered. It was clean and pristine. Ended up keeping it another day which was easy to take care of online.
Be aware of the mileage they give you, I ordered 60 miles at $1.09 a mile then found out they gave me 60 miles with the reservation. I drove 43 miles and was never given anything back or credit for the unused miles.
Not a big deal to me but definitely worth watching for in the future.”
“Larry at Restful Sleepin went out of his way to accommodate our moving plans on an early Sunday morning, when he is normally closed for business. Someone going above and beyond like that is especially rare these days and my wife and I can't thank him enough. A+++”
“If you need to go to Uhaul, the West Seneca location is the best! We've gone there for several things, both for rentals and moving supplies. Customer service is friendly, helpful, and efficient...unlike other Uhaul locations.”
“I refuse to go to any other U Haul. This place, is the best. I always have the best talks with whomever is working that day, and they're all very friendly! Storage is decent too, convenient 24 hour access. The propane is such a convenience, being able to refill your tank instead of returning it for a ridiculous amount of money. At the end of the day, the staff is, truly, the reason Im loyal to this location”
“I was in Canada , when error codes popped up on my dash. I called this Ryder dealer and they told me we'll take a look at it as soon as you get here. Within 5-10 minutes of my arrival , they had their laptop plugged in diagnosing the problems. They ended up having to give me a substitute unit. I noticed a couple problems someone probably didn't report when whomevet used it and returned it . When I brought it to the Service Managers attention , he had a mechanic jump right on the issues. That's what I call Customer Service ..!!”
“The super professional gentleman who owns the location (Mo possibly?) was absolutely fantastic! Was able to get me checked in and off within a reasonable time. I will state that this location is in the city so if I had anything larger than the 10' truck I had it made have been difficult to get it into the available lot. Although it wasn't his responsibility the owner was super helpful about getting the care trailer connected to my truck; Thank you so much! His store was well stocked & very clean and I wish I hadn't of eaten earlier so I could've tried some of their fresh food. Thank you again.”
“The team at the Bailey Budget were amazing with our rental. The rental process was easy and when we had a small engine issue on our trip to Canada, the team really went above and beyond. Steve and team organized a tow to cross back into the US and had 4 of their staff meet us on a Sunday at the building to personally help load our stuff from the old truck to the new one. That type of quick pivoting and help was greatly appreciated and I would recommend the team there without a doubt.”
“Huge shout out to Roderick for helping make my day (week actually) a little brighter.He extended me a huge act of kindness. The kindness that reminded me there are still caring people in this world! Kudos to Penske as well....great company to deal with. So glad I canceled my U Haul truck and switched to Penske.”
“Needed to pick up a truck and Dawn was very friendly, courtesy and well knowledge.
She was not pushy nor trying to sell.
People like this in your organization Uhaul will make your guys better too! Take care of her.
Thank you Dawn!”
“Absolutely would never go anywhere else for truck rental not only is the rental team absolutely awesome but the facility is clean the trucks are well kept and their smiles are golden”
“I reserved online, went to the location for pickup, and returned the truck to the same location on time. The entire process was smooth and easy. UHAUL provided me with everything I needed, there's nothing else to say.”
5AM - 10:30PM
1477 Main St, Buffalo
Truck Rentals
“I often need to rent vehicles from this location and have yet to be let down. They have a wide variety of vehicles onsite. Tuesday, was there picking up a vehicle for work travel and was able to witness the outstanding customer service provided in a very high stress interaction. The associate politely educated and humored the customer although from what I witnessed, the customer was wrong. I could appreciate the associate keeping his cool and adhering to company policy without being rude or condescending.”
“The appointment online was easy to navigate . I received the day and time I had requested. The staff was friendly . The install took about half the suggested time as stated on the online appointment .”
“Truck was clean. Everything was as expected and ready to go when I needed it. Reserved and picked up same day - a real plus on a holiday weekend. Didn’t expect to be able to do that.”
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“The employees are great, helpful, professional and friendly Ty
Management is at its best but must remember bwomen should be treated and helped the same as wmen! I’m still owed $ but can’t stay on phone getting bounced back and forth, I need for my refund to be refunded as fast as they took off my debit card when it was said they didn’t take debit card only credit cards. I see that was a lie bcuz it was done to me. I only ask for a company to be honest when doing business with me. Ty”