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“The person who was working this morning was very helpful, very friendly and answered all the questions I had. Thank you so much! I'll be seeing you again and I'll send others your way who are moving!”
“Thank you David’s Star Automotive!!!
Starter failed on our 2009 Nissan Armada while on vacation. It was replaced the same day! If you know where the starter is in this vehicle, you know that’s worth a 5 star review by itself!
David’s Star Automotive accurately and clearly quoted costs and there were no surprises. Payment options and warranties were clearly presented with no pressure! I highly recommend their services, and I would trust them with my vehicle repairs and maintenance.
Before the starter failed, I had noted one of my tires was a little low on air pressure. After picking up the vehicle, I stopped to put air in that tire but it was full! When I thanked the owner, he explained that was standard practice for them!
After we got home from vacation, we received a thank you card for choosing their service which includes a 10% off labor coupon!
Highly recommend.
Would refer to a friend.
If I could do it over, I would gladly send it again.
Very professional
Very respectful
Very helpful”
“Excellent interactions. Web sign up was easy, but when I got to space it was not what I had in mind. Spoke to Henry, he switched me to a space that was what I wanted. Hard to find good customer service in this day and age, really appreciated his efforts.”
“Excellent location. A lot of space. Parking is convenient. You have to come as indicated in the schedule. The staff are friendly and helpful, working very quickly. Thank you”
“Cannot say enough good things about the staff here. I will only ever rent from Enterprise and they continue to prove why. From check in to return the guys were excellent. I had to make a long journey to Florida back in January and ran into trouble along the way home. There was a little delay in getting help due to the time of day but I eventually made it home. This office was so accommodating and kind during the whole ordeal. Highly recommend!”
“Booked pick up online. Didn't wait long once there. Easy to fill out paperwork. Very courteous employee. Got truck, used for less time than originally thought. Easy return. Everything was perfect!?”
“Larry makes renting at U-Haul a pleasure. He actually sends you videos of where to park the trailer. From what I understand the he shares the parking lot with a restaurant call the Hideaway Grill. This is why he has a parking lot at 363 Division Street. Thanks Larry!!”
8:30AM - 3:30PM
589 Tonawanda St, Buffalo
Truck Rentals
“Got the truck I ordered. It was clean and pristine. Ended up keeping it another day which was easy to take care of online.
Be aware of the mileage they give you, I ordered 60 miles at $1.09 a mile then found out they gave me 60 miles with the reservation. I drove 43 miles and was never given anything back or credit for the unused miles.
Not a big deal to me but definitely worth watching for in the future.”
7AM - 7PM
2485 Military Rd, Niagara Falls
Truck Rentals
“The young lady the checked us in was wonderful. She was personable and kind. She answered all of the questions we had with ease and professionalism. I would not hesitate to come back to this location. Thank you for not adding any stress to our already stressful move!”
“I would give 50 stars for the service provided by James at this location. I can’t lie: dealing with U-Haul on the phone and online left a lot to be desired, and they really made what should’ve been a very simple transaction as difficult as possible. When I was finally able to get my rental pick up at this location, James treated me with respect and actually saved me money. The next time I have to rent a truck like this again, this location is the only place I will use, and I will make sure that I only deal with James.”
“I was in Canada , when error codes popped up on my dash. I called this Ryder dealer and they told me we'll take a look at it as soon as you get here. Within 5-10 minutes of my arrival , they had their laptop plugged in diagnosing the problems. They ended up having to give me a substitute unit. I noticed a couple problems someone probably didn't report when whomevet used it and returned it . When I brought it to the Service Managers attention , he had a mechanic jump right on the issues. That's what I call Customer Service ..!!”
“The team at the Bailey Budget were amazing with our rental. The rental process was easy and when we had a small engine issue on our trip to Canada, the team really went above and beyond. Steve and team organized a tow to cross back into the US and had 4 of their staff meet us on a Sunday at the building to personally help load our stuff from the old truck to the new one. That type of quick pivoting and help was greatly appreciated and I would recommend the team there without a doubt.”
“Jeff’s attic staff members made me feel comfortable and assured with rental and operation. The truck was relatively new and appeared well maintained. One small issue noticed during unload was that water had leaked into truck and got some of my furniture wet. There was a thick coating of ice on top of the truck and it must have leaked in when it melted. I advised them at drop off to have them check the issue. Drop off was extremely easy and a convenient location.”
“Huge shout out to Roderick for helping make my day (week actually) a little brighter.He extended me a huge act of kindness. The kindness that reminded me there are still caring people in this world! Kudos to Penske as well....great company to deal with. So glad I canceled my U Haul truck and switched to Penske.”
“Truck was clean. Everything was as expected and ready to go when I needed it. Reserved and picked up same day - a real plus on a holiday weekend. Didn’t expect to be able to do that.”
“Absolutely would never go anywhere else for truck rental not only is the rental team absolutely awesome but the facility is clean the trucks are well kept and their smiles are golden”
5AM - 10:30PM
1477 Main St, Buffalo
Truck Rentals
“I often need to rent vehicles from this location and have yet to be let down. They have a wide variety of vehicles onsite. Tuesday, was there picking up a vehicle for work travel and was able to witness the outstanding customer service provided in a very high stress interaction. The associate politely educated and humored the customer although from what I witnessed, the customer was wrong. I could appreciate the associate keeping his cool and adhering to company policy without being rude or condescending.”
“The super professional gentleman who owns the location (Mo possibly?) was absolutely fantastic! Was able to get me checked in and off within a reasonable time. I will state that this location is in the city so if I had anything larger than the 10' truck I had it made have been difficult to get it into the available lot. Although it wasn't his responsibility the owner was super helpful about getting the care trailer connected to my truck; Thank you so much! His store was well stocked & very clean and I wish I hadn't of eaten earlier so I could've tried some of their fresh food. Thank you again.”
“I cannot thank Frank enough for calling us to confirm our reservations, he saved the day because we were actually at the wrong location with 30 minutes left before they closed. They waited to make sure that we got here and was able to get our transit van for us and our 10 passengers as we traveled from Florida. he saved the day and I praise him. Thank you so much. That’s great customer service.”
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“The Customer Service was very welcoming and made the entire process run Smoothly. I thank the front desk associate Angela for her professionalism, Welcoming customer service skills, & Communication. I was able to get in and out of my unit feasibly. Thank you Extra Square Space for a great first time experience.”