“I would give 50 stars for the service provided by James at this location. I can’t lie: dealing with U-Haul on the phone and online left a lot to be desired, and they really made what should’ve been a very simple transaction as difficult as possible. When I was finally able to get my rental pick up at this location, James treated me with respect and actually saved me money. The next time I have to rent a truck like this again, this location is the only place I will use, and I will make sure that I only deal with James.”
“I was in Canada , when error codes popped up on my dash. I called this Ryder dealer and they told me we'll take a look at it as soon as you get here. Within 5-10 minutes of my arrival , they had their laptop plugged in diagnosing the problems. They ended up having to give me a substitute unit. I noticed a couple problems someone probably didn't report when whomevet used it and returned it . When I brought it to the Service Managers attention , he had a mechanic jump right on the issues. That's what I call Customer Service ..!!”