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“Michael Gonzalez, the manager at Hicksville branch is so nice. Very easy to talk to , so Helpful, quick to answer member questions and is just there for you!!! All Bank reps can learn from him! Thank you for your help, glad I am a new member there!!!”
“I am so happy with our new Branch Manager Ukura Hodge!! She was so wonderful, efficient, and professional in helping me take care of my banking needs. Everything was taking care of in speedy time and called me the next day as promised. She fully explained everything she did for me. She also gave me some future options to think about. I am more than happy to know she is always there and ready to help. She is super nice and always welcoming!!”
“This is my third go round with SFCU (business loan, refinancing
, and now HELOC) and I felt the same…relaxed, ease of process, knowledgeable bankers and supporting staff.
Not to mention highly competitive rates.
I’m very satisfied with the service and I have every intention of growing this relationship.
Thnx again SFCU…”
“Very professional and fast service. The representative Andrew, was very knowledgeable and provided all the details I needed to know for my business account. I highly recommend this local bank.
Mr. Genao”
“I east Farmingdale we had the beanbag toss and free prizes. It was a beautiful thing. I think Mother Nature loves your new name FourLeaf. Because it rained on the non event days.”
“I can honestly say that, the name has changed but, the service is the same. The associates are still very pleasant and friendly as before the name change. Keep up the great work. It is truly needed and appreciated in these times. I have been with BFCU since 1999 and I would NEVER go back to a bank. This Credit Union is amazing.”
“I’ve been banking with Consumers Federal Credit Union since 2016! Whenever I needed any assistance CFCU was able to provide me with all the answers I needed. CFCU offers many great services to our members and treats every member like family!Thank you CFCU for everything!”
“Really great customer service here. The people who work here are hard working and actually care about your banking experience. I wouldn't switch banks if people paid me to! Thank you to Jovia and this branch for caring about the customers and for always keeping a clean environment. I had an issue with the atms and I received a call offering advice, despite my frustration on something that was entirely out of their control. They handled it with extreme professionalism.”
“Customer service was great. From the minute I walked in to the office, I was greeted and signed in. A representative named Tim introduced himself and handled my transaction. I opened a savings account and a 7 month CD. It was a very easy process and I am glad to have chosen Bethpage Federal Credit as my bank.”
“We opened an account yesterday and the person who helped us was wonderful. She was very knowledgeable, courteous, professional and pleasant. She provided us with all the information we needed as well as being quick to complete the task. We are looking forward to working with her and the others at Bethpage. Thanks”
“I love the nice friendly atmosphere when you walk in the Massapequa branch. They know my name and greet me by name. They are professional and assist in any way possible. Cynthia, Annabel and Jennifer are always upbeat and happy. It’s always a pleasure dealing with one of them. I highly recommend this branch. Kathleen from the Brooklyn branch has help me over the phone and also has a great personality.”
“I went there to renew a CD. I was helped with lightning speed, efficiency and accuracy. And the young lady - Halie - was extremely pleasant. I have always been 100% satisfied with BFCU, and I have been a member since the 1990s.”
“Levittown branch is by far the best... Applied for new car auto loan and everything was handled professionally. I even had to request more money twice on my loan and was granted everything without a issue. The staff is extremely friendly and made you feel like family.”
“Over 40 years of business banking, been with jovia for almost 20, far and away the best place for all my banking needs. The tellers at the syosset branch will make your day! Debbie and Zenepe are irreplaceable! All the other tellers follow their lead, shout out to Calvin !”
“Visited my Bethpage branch on Monday(5/13/24). Their representative, Angela Sapochetti, was so pleasant and very helpful. Her efficiency and professionalism made my banking experience smooth and enjoyable. Thank you, Angela.”
“I loved this bank as NEFCU, as Jovia they still have great service during business hours at the branch, but as the other customer said, beware the 1-800 number on the back of your card. The after hours customer service is horrendous to the point where I purposely wait and call the branch directly the following day. I think the name change and changing everyone's debit/credit cards was a bit unnecessary. Don't fix something that isn't broken.”
“I was sent to the KK in store branch because the bank card machine was down in Bay Shore Branch. The Branch Asst Mgr. Who had helped me the day before 5stars. Was with a customer. I was told it wouldn't be long. I went to grab a few things when Greg came down get me. Explained the asst Mgr will be longer then expected. I had 3 things I needed and he handled all 3. Writing me notes and explaining everything service with a smile. Excellent job. 5 Star experience all the way. A true pleasure.”
“I spoke with Joel he was awesome he answer all my answer especially about CD'S
Plus I had other questions it went very smoothly i left with such a positive feeling
I would recommend this bank at least with Joel.”
“I recently had the pleasure of experiencing great customer service at the Merrick branch. I was greeted warmly by the staff, who made me feel welcomed.
Nirmal and Meghan took the time to understand my financial needs thoroughly, patiently explained detailed information about their services,answered my questions with clarity and professionalism and made the entire process smooth, keeping me informed every step of the way. I was impressed by their willingness to go above and beyond to ensure the completion of my visit.
The friendly environment made my banking experience a pleasure. I recommend this credit union to anyone looking for a financial institution that genuinely helps its members.”
“I an frequently going massapequa. Best teller ever name is kinnariben Patel above and beyond customer service. I loved massapequa branch. Best teller ever. Always smiling ?.”
9AM - 6PM
2201 Hempstead Tpke, East Meadow
Credit Unions
“My fiance and I just took out our mortgage with Josh Krisch from NFCU and we had such a positive expereince! The whole process was seamless and Josh was readily available with any questions/concerns we had. We also were able to lock in at such a low rate! Thank you NFCU!”
“This bank is excellent for loans and is always fast to receive the money. From what I've seen, the rates are the best. I've had 2 boat loans and a car loan here. And have recommended it to many people.”
“I use this bank as a way to save some coin because it's not as accessible to me as I do not have a debit card for it.Whenever I go in, there is no wait and the service is friendly and prompt.”
“You guys should give Asha a raise because I had an appt with her at 5:15 on a Friday and she super nice. If I was still at work at 5:15 on a Friday I’d be miserable as hell. And i felt bad for coming that late but she was so chill. Shoutout to her. I don’t ever leave reviews but I had to”
“I've been going to Jovia for awhile now and when I moved I was so happy this Plainview one was right near me. Loukia Garefalis always helps me and is such a nice and kind person. She is absolutely the best!! Thank you for always helping me!!”
“Love this branch. I always go inside because the staff is awesome. Vicky helped me out when I messed up my payroll deposit right around Christmas time when I really needed the money for presents for my family and it really meant quite a lot to me. Thanks Vicky.”
“As many others have stated the movement in this place is SUPER SLOW. I have to come here to get change a lot since the chase across the street is closed.. everyone that works in this location is friendly and helpful but I just don't understand why everyone is slow with literally everything. It takes 2 minutes to get change anywhere else but it's 10 minutes or more coming here and I also come during my own work hours and it's super inconvenient to have to wait so long for something so simple. I'm sorry guys to have to put this review but hopefully you'll understand that time is precious! And those few extra minutes does a lot!!”
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“I called teachers because the day before I had made a deposit and hadn’t remembered what I did with my remainder of the cash.honestly I thought I had dropped it on the floor at the bank and just walked away. So Marci at the bank helped me out so much where she checked the cameras and was able to give me every detail of every move I made and told me where my cash was. Marci thank you for going over and beyond I know this specific task was not part of your job but you made an effort to try to help a long time customer and you succeeded. You made me a very satisfied customer and someone I can trust.
Thank you again Marci I can always count on you.
Norma”