Jovia Financial Credit Union is praised for its exceptional customer service and attentiveness to clients' needs, particularly when they have urgent concerns. The staff, including Vicky and Mr. Morales, are described as friendly, efficient, and helpful, going above and beyond to assist customers with tasks like resolving payroll issues and linking cards to travel apps. Customers express their appreciation for the branch's great tellers and management, who are always willing to help, and the overall positive experience they have had over the years.
Unbelievably attentive to the clients needs, particularly when they have serious concerns and issues that need immediate attention!👩🔧🌷
July 2023
Love this branch. I always go inside because the staff is awesome. Vicky helped me out when I messed up my payroll deposit right around Christmas time when I really needed the money for presents for my family and it really meant quite a lot to me. Thanks Vicky.
September 2022
Very nice people, but everytime you go there the one machine down, gets annoying after awhile.