Jovia Financial Credit Union is a credit union that provides banking services with better rates and lower fees compared to traditional banks. They offer a wide range of services, including savings, loans, and personal banking, all while delivering a personalized and convenient experience. The Massapequa branch is known for its friendly and helpful staff, with customers praising the professionalism and kindness of employees like Kinnariben Patel. Clients have had positive experiences, such as with Diana Crespo, who assisted with a HELOC loan and notary service, going above and beyond to ensure the customer's understanding. While the overall banking system is described as excellent, there have been some instances of officious and condescending behavior from a branch manager, which has led some customers to try to avoid that particular location. Despite this, the credit union is highly recommended, with customers highlighting the pleasant atmosphere and the ability to sit down and discuss their financial needs in-depth.
I an frequently going massapequa. Best teller ever name is kinnariben Patel above and beyond customer service. I loved massapequa branch. Best teller ever. Always smiling 😃.
June 2025
I had amazing service provided by kinnariben , she was very helpful , nice and attentive to all my needs !
June 2025
Everyone at the Massapequa branch is always so friendly and helpful! Kinnariben Patel is always very kind, professional, and helpful.
