O'Reilly Auto Parts in Amsterdam, NY, is known for its exceptional customer service and helpful staff. Many customers have shared positive experiences, highlighting the friendly and professional team that goes above and beyond to assist. One customer, traveling cross-country, received not only the parts they needed but also support in finding overnight accommodations, demonstrating the staff's genuine care and eagerness to help. Another customer praised the efficient service when dealing with a check engine light, where the team quickly scanned the vehicle and provided valuable information. The store manager, recognized for his attentiveness, has also been commended for assisting with battery replacements and offering useful maintenance tips. Customers appreciate O'Reilly's commitment to service, even when they arrive close to closing time, as staff members readily help with last-minute issues. Overall, O'Reilly Auto Parts is a reliable choice for auto parts and supplies, with a dedicated team that genuinely cares about their customers' needs.
Logan at the front desk saved me tonight. Helped diagnose and fix a window that would not roll up or down. Great guy great customer service.
January 2026
This is a new store and I like it. The prices are agreeable and it's the only place that had air brake antifreeze open on New Year's Day when others were closed! The cashier was quick to help me find what I needed. Thank you!
July 2025
Kudos to Brandon for exemplary customer service. So refreshing in this day and age.
