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“I was sold a lemon from Rockaway Nissan, After the dealership sent me the car I was supposed to leave with 5 days later at 5:50 pm and it was dark already so I couldn’t get a good look at the vehicle.I signed the piece of paper the two mechanics gave me and they were gone.I finally got a good look at the car.It was really filthy inside and out. It had a very bad odor of vomit,dirt and animal hair inside the entire car rugs.The windows inside and out were so dirty and the carpet was just awful. I was in shock when I saw the deep gouging around the whole car and it had scratches and rail rust everywhere on the Exterior. I had called Nissan and asked to speak with a supervisor. I was told that he was on another line and that they would have him call me back immediately. I never got a response back from them. I finally called them and I spoke with them and I told them about all the issues. They sent me to three body shops in Nassau County. All Of them refused to do any business with Nissan because what they said was that they were irresponsible in selling cars that were not in good condition and that they sent them cars to fix because they should of never been on the road at all because of the condition of their cars and that didn’t pay their bills. I think they were deliberately trying to get past the 7 day return policy. I took it to Casino Auto and Dennis took one look at it and said that the car was DEFINITELY in an accident. He said, Look at the passenger side Quarter panel, it was a totally different color than the rest of the car. I think they had me test drive a different car than the one that was delivered 5 days late. After so many calls to them to tell them to take the car back and return my $3000.00 down payment, they said that I was past the 7 days. They added the 5 days that I had waited for it to be delivered the next day as PROMISED by the Dealership. They wanted to get it Detailed so it would be perfect for me?? I called Corporate for Nissan and after days of explaining what they had done to me, I was told that the day I signed the paperwork at the Dealership was the first day of ownership. They were very rude and told me if anymore complaints from me came across “HER” EAST-COAST REGIONAL- MANAGERS DIRECTORS desk, She would throw it out. I finally got the mechanics at the Dealership in the same building inspect the car. He had a full sheet of damages on that car. The whole undercarriage was covered in RUST. The Exterior was damaged and needed extensive repairs. The interior was covered in filth and animal hair and animal waste. The interior also had A horrific Stench of Vomit and was covered in dust and required a complete restoration to both Exterior and Interior. Dennis gave the financial Management his appraisal and Nissan said that $2000.00 was too much for a new paint job and the undercarriage repair job and the interior cleaning that was disgusting to even try and clean out would take days. Thank God that the Financial Manager took his calls because he avoided me and he hung up on me so many times that it made me physically sick. He spoke with Nissan and I finally got to go to another Dealership to EXCHANGE the car.If Dennis didn’t help me,i would’ve been stuck with fighting with Nissan for months on end. I know Dennis since I was a kid hanging out at Playland and I thank him for everything that he did for me. He’s honest, Caring and willing to listen and help if you need it.He’s DEFINITELY “MY HERO”. He’s getting all my business and I will definitely pay it forward for anyone who needs help with their cars and Take on the DISHONEST dealerships who will take advantage of you.Thank you so very much Dennis, I didn’t know about anything of what dealerships polices on which Auto Shop that I could use. But you gave me GREAT ADVICE. I know now who to trust in for anything about car dealership rip offs and I will be forever Grateful to you for helping me with deal with the horrible car issues that I had. You have a forever grateful customer now and I will always send my friends to you!”
“Bobby and the staff did such an excellent job and servicing diagnosing my vehicle and getting me out in a timely fact and will recommend to anyone to come to this location.”
“I want to sincerely thank Mateo for helping me throughout the entire process of getting my new car. From start to finish, he was extremely attentive, patient, and always willing to answer all my questions. He made the whole experience smooth and stress-free. His professionalism and dedication truly stand out. Highly recommended! Thank you, Mateo, for the excellent service.”
“I bought my wife a car at the beginning of this month from Audi in Lynbrook. Gustavo was the salesman who worked with me through the whole process and he was awesome. My entire experience was awesome. I was financing the car but my wife was going to be registering and insuring it so it was the typical sale and I took some figuring out on there end but between Gustavo and their finance department, they went to great lengths to make the sale happen and honestly they made me and my family feel important. It was sort of a surprise for my wife and Gustavo even went as far as having a bow put on the car when she saw it the first time. It was really a great overall experience and I can honestly say I would definitely buy another car from here. Thank you guys so much for all your help. We love the car and thank you so much also to the finance department the woman who set up the financing and handle all the finance paper work was also amazing everyone went above and beyond. We really appreciate everything you guys did!!”
“They replaced my windows and both doors after someone hit my car. All parts they used were new and the car looked brand new after they painted, polished and detailed the interior as well. They worked with me through the insurance process, and the car couldn't have came out better. Plus they threw in a free thermos, new keychain and some air freshner. In case you need paint in the future, they give you a sample of what paint they used as well. 10/10 repair job.”
“I love this location! Cyantia is super sweet and professional and she addressed all my concerns during my service today! I've been coming here for years and it's always a good experience!”
“My visit to long beach mavis was very pleasant. Not only was it an exchange but it was a education experience aswell. The managers brought me out to even show me what it was my vehicle needed. I felt comfortable knowing that I wasn't getting robbed like most shops. I will definitely be returning with all my vehicles to this shop.”
“Sunny and Ricky are very professional an humble people. They did an excellent job at fixing my shattered headlight, and replacing my hood and bumper. I would recommend anyone to Sunny and Ricky, they made my car look brand new.”
“Needed repairs due to hit-and-run sideswipe in a parking lot. Staff helpful and courteous. Answered all questions clearly, helped coordinate with car rental, completed work earlier than expected. And the car now looks great!”
“I came here off recommendations to have a 02 sensor bung welded on. I’m glad I came because the owner was amazing and took me right in. The welder was very friendly and gave me suggestions. Overall experience was great. Highly recommend this shop for any work you need!”
“Henry and his team consistently impress me with their outstanding service. They greet me warmly on every visit and demonstrate exceptional efficiency, expertise, and friendliness. I always choose to return here and enthusiastically recommend it to my friends and family.”
“Rob at Friendly's was awesome to work with. He was not only patient and kind but he also taught me as he looked around to see what was wrong and why. Whether it's my husband or myself who takes our car, every experience we feel well cared for.”
“Greg and his team at Floral Park Auto Body provided great service. I took my vehicle to Floral park Auto Body needing a repair. Greg communicated with me directly throughout the repair process and was always a phone call or text message away.
The estimate for repairs was free and transparent. Greg answered all my questions without hesitation.
The vehicle repair was speedy and the vehicle looks brand new.
The whole experience with Greg and his team, from start to finish, was nothing but positive.”
“Matt has been the greatest!!! He has help me out through the whole process with my car accident. Matt was the man!!! He was very confident and knowledgeable about my whole situation.”
“Top notch work, great service, and fair prices.
Plus, they did everything they said they would do.
I hope I don't need them, but when I do this is the collision shop to go to.”
“Neil was extremely helpful and professional throughout the entire process. Exotic repaired my car perfectly, and the results exceeded my expectations. I totally recommend this shop to anyone looking for quality service and reliable repairs!”
“Mike and Tyrone were incredibly helpful. I blew a tire and was in and out quickly. They were knowledgeable and helped me make the best choice for my vehicle. I’ll def be back!”
“I have been coming here for the past 5 years to get my regular routine services done oil changes, brakes ,tires. From my first time coming here till now I always receive great service.”
“I moved to Valley Stream 2 years ago and they were recommended by a neighbor. They have handled all my maintenance and repairs ever since. They do good work and are fast, reliable, honest and transparent.”
“They deserve a 5 ⭐ because they are very quick and speedy with the process. My rims are shiiiinyyy clean and again brand new like from factory.
Mr Massimo is very proffesional.”
“I highly recommend New Genesis Automotive! They made the whole process easy and stress-free. The team was great to work with and kept me updated on my car repairs. I’m grateful for their help and quality work.”
“I recently had the pleasure of visiting Ideal Automotive Services of Helmhurst, and I must say, their service was exceptional from start to finish. From the moment I walked in, I was greeted by a friendly and knowledgeable team that made me feel right at home. They took the time to listen to my concerns about my vehicle and explained the repair process in detail, making sure I understood every step.
The quality of work was outstanding – my car looked as good as new! Not only were the repairs done efficiently, but they also went above and beyond to ensure my car was safe and fully functional. The attention to detail was impeccable, and I could tell they take pride in their craft.
What really stood out to me was their customer service. They kept me updated on the progress of the repairs and were transparent about costs. The turnaround time was quicker than expected, and the final price came in exactly as quoted, with no hidden fees or surprises.
I highly recommend IDEAL AUTOMOTIVE SERVICES OF ELMHURST to anyone in need of automobile repairs. Their professionalism, and commitment to quality make them the best in the business. I’ll definitely be coming back for any future needs
My special thanks to Ray Zhang Service!”
“This was my very first time at this shop. Dealing with other mechanics I was very hesitant,but the guys at this shop were on point with my diagnosis of what’s going on with my truck. They took their time explaining what needed to get done right away and what will need to be done at a later time. They were honest, precise, and very thorough. They said they will also call if while taking care of the current problem if anything else needed to get fixed. After the work was completed and they drove the truck to ensure the problem was resolved, they called and said the truck is ready. Two days later, they even reached out to me to make sure everything was working as it should and assured me if there is ever another issue with the truck they will fix it. I honestly don’t know of any other shop that goes to this extend. I would highly recommend this shop to anyone out there looking for top of the line mechanics 1000%
***DEVON S***”
“Thank you Nakita for such Amazing customer service and a smooth transaction, no wait time..came in and she took care of everything on my 2006 Toyota Highlander efficiently with a smile and great attitude.”
“New to the area been looking for a new mechanic seen all good reviews here online best choice I made very nice shop very honest mechanics simple they tell you what you need No extra none senses been sending all my family members here they all said the same thing very great mechanics”
8:30AM - 6PM
1146 Bayport Pl, Far Rockaway
Auto Repair
“I went to Bayport Auto on 1/16/26. The customer service was superb. The receptionist was very polite and courteous. I told Mr. Mohammed that I felt a slight jump in the car while I was driving. He checked my car, he said he didn’t find any issues, and he didn’t charge me for checking my car. He was very honest and I give God thanks for that. I will be going back for my oil change next month.”
8AM - 6PM
1740 Rockaway Ave, Hewlett
Auto Repair
“Hewlett House of Tires was chosen for their nearby location and good selection of tires. The price for the top of the line Continental Tires was very reasonable. There was a bit of a long wait. Both Colin and Bill were knowledgeable and courteous.”
“These guys have exceptional skills when it comes to repairing your car. I came in with back bumper and front bumper and grill all messed up from a hit and run. Wilson & his team went above and beyond with their capabilities and experience.”
8AM - 5PM
44-03 56th Rd, Queens
Auto Repair
“I can’t say enough good things about this shop! They’ve worked on multiple cars for me, and each experience has been outstanding. The team is honest, their prices are fair, and they consistently deliver on time. They truly go above and beyond to ensure everything is perfect. It’s the best shop in New York, and I’ll definitely be coming back again and again!”
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“This was my 1st time going to this shop. I am a little skeptical about new places but this experience was a pleasant surprise. Keith had me in and out for an inspection in roughly 30 minutes. He was friendly and informative. Now I feel comfortable knowing that there’s a shop near my home if/when any other service is needed. Thanks Keith!”