Duane Reade is a well-known pharmacy chain in New York with over 200 locations that provide prescriptions, photo services, and everyday health, wellness, and beauty products. Customers appreciate the variety of items available and the convenience of early hours, making it easy to shop and get instant photo prints without waiting. The staff is generally friendly and helpful, with some locations having standout employees who go beyond expectations. For example, the pharmacy managers and staff are often described as caring, approachable, and efficient. Customers also mention the store's active efforts to prevent shoplifting, although some are aware of occasional issues. Overall, Duane Reade is recommended for its good customer service, convenient hours, and wide selection, making it a reliable place for pharmacy needs and everyday shopping in New York.
Paul at the Duane Reade Walgreens, Store #14187, was wonderful! He was friendly, helpful, and made my visit a great experience. It’s clear he cares about customers and takes pride in his work. Thank you, Paul, for your kindness and excellent service, I’ll definitely be back!
September 2026
I stopped by last week to buy some vitamins for myself and I’ve been helped by Mr. Akbar Mr. Akbar was a very professional kind and very helpful person. I would really want to recommend this place for their exceptional customer service especially from Mr. Akbar. Thank you Mr. Akbar for helping me on that day.
September 2026
Regular customer here.Recently they added staff members.Akbar at the register is such a breath of fresh air.Always greets customers with a smile and so professional and courteous.He is so helpful always whenever my family and i go to Duane Reade.We highly recommend this pharmacy.Great customer service!
