Duane Reade, a renowned pharmacy chain in New York, offers over 200 convenient locations to cater to your prescription, photo, and everyday health, wellness, and beauty needs. With pharmacy hours from Monday to Sunday, the stores are well-stocked and provide excellent service, ensuring customers can find what they're looking for. The reviews highlight the store's wide range of offers and products, with employees who are generally helpful and knowledgeable. However, some customers have encountered instances of poor customer service, where certain employees may need additional training in providing a more attentive and responsive experience. Despite these isolated incidents, the overall sentiment is positive, with praise for the store's cleanliness, organization, prices, and the friendly staff, particularly the sales representative Sheuli Dev.
Very clean and well organized store specially in a busy area like jackson heights. Staff is very helpful and provide great customer service. I went to pickup an order and was out in 5 min. Everything was ready and in less than an hour. Highly recommend this store.
April 2026
Very nice and organized store. And excellent customer service.
April 2026
The people there are really helpful. Jannatul T. helped me a lot, good customer service, welcoming behavior. 10/10 highly recommended
