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“Man Rachel is such a nice young lady. T Mobile is honestly lucky to have her. I came in today really stressed because my phone bill was $190. Rachel took the time to work with me and got it down to $134. On top of that I walked out with a new tablet and even got my partner a phone too. She was patient caring and made the whole process easy. If you’re thinking about stopping by definitely ask for Rachel. You won’t be disappointed.”
“Astoria Spectrum has been my go to store ever since I moved to NYC. Great customer service, highly knowledgeable and friendly staff. Thank you Aron, Joshua and Angel!”
“Justin the store manager was incredible. I had an issue getting something delivered when I ordered it online, and I came in to get it resolved. I came in five minutes before I had a different appointment. I was just trying to gauge the option so that I could come back to the store and handle it later, but instead Justin handled it on the spot in five minutes and got me my device right in my hands. It was far beyond what I expected in service, I'll be going back there rather than ordering anything online”
“Christina is fantastic! A few days ago, I stopped in to upgrade my phone and service, and she turned what is usually a routine process into an enjoyable experience. She handled the setup of my new phone and transferred everything from my old device quickly and seamlessly. While we waited for the transfer to complete, she was friendly, engaging, and great company. Her professionalism, efficiency, and positive attitude made the entire visit a pleasure. Christina was incredibly helpful from start to finish and absolutely deserves a 10/10!”
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“Madina was amazing she helped me out on few things more professionally and out of the way even things I didn’t asked. Trust me she won’t disappoint whenever you go look for her.”