Internet Service Providers in Astoria, NY

“i was just here it was ok accept for the hello may i help you bit im not sure the meaning of such a question it leaves me breathless and confused i am holding a box to return it to you the box is from you i am on the returns line how can you help me do what just take the box and ask me to sign the reciepty as to which i never even read by the ways /what did i just sign? i have no clue ??? helping some one means giving them food or water the correct way to ask is are you applying for my job just kidding the corrected way is to say "are you here to drop off or to pick up?" or do you need a new phone plan / you work for spectrum so your not personally helping any individual /my point is that you need to label to sorts of help that you provide when you ask if oyu can help them such as "i am here to help you would you liek to sign up for cell phone service from spectrum" how can i help you is street lingo to ask some one if they are looking for a fight you kind of threw me off when you asked me this question”

“Very accommodating and professional services The staff was very knowledgeable and patient and provided the best service possible Although it was busy they were able to answer my questions and accomplish my new phone purchases (for my wife and I )”

“I went to this store because they are around the corner from the Assurant provider who kind of screwed things up when they fixed my cracked screen. The screen was fixed, but my phone number became compromised,l; that is a whole other story. Although they were unable to fix my problem, they did everything they could to figure out what the problem was on their end. They also helped me realize that the two T-Mobile stores in my area did not install the new SIM card properly. They placed the SIM card in but never punched in my phone number. They then directed me to go to the main store in Times Square because that store has the District Managers who have better access to tech support.Still, I appreciate that they took the time to help me figure out what was wrong.”

“Went to get help from this location from their representatives for an issue I had on a call with a phone representative. Great location and staff. Trevon was excellent at trying help me resolve my issue with options I never thought of. Even though my issue with the rep I was on a call with was not resolved, the way he handled the situation and did everything in his power to help. I left feeling satisfied with the outcome.”

“I was helped by Steven when my phone was stolen while I was traveling. He was very knowledgeable, approachable and made the whole experience hassle free. A real asset to the company.”