Internet Service Providers in Queens, NY
23 locations found near Queens
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Internet Service Providers
Internet Service Providers
“Nick was very patient and professional. Despite the fact of being very busy he still took the time with every member of my family to make sure our phones were set up correctly. Thank you!”
Internet Service Providers
“Went to exchange cable boxes and was assisted by Thomas who was so helpful. He explained options very well. Parking right outside building. Very fast and good service.”
Internet Service Providers
“Both Leonardo and Janel were very very nice people, they are both great asset for the company, Leonardo has amazing sales talent, I recommend him to be soon a store manager, great skills???”
Internet Service Providers
“The girl working here was super nice, which is all I ask for in a cell phone store. Boost customer service is usually terrible over the phone, so it's much easier just to walk in and have them fix your problems”
Internet Service Providers
“I went in to check about our business plan, so glad I did. Elias was very helpful. He helped us find the best package for us. His professionalism made the experience of switching over very easy. I highly recommend this store and asking for Elias. You won't regret it.”
Internet Service Providers
“I have had major issues with Spectrum's customer service over the phone. That particular team needs work and vetting, because they seriously seem incompetent. However, the live customer reps at this Spectrum location have always been helpful, diligent, and efficient. Shout out to Carlos, who is the manager at the QCM location, but was working at the Austin St site when I visited. He swiftly helped me get a promotional deal that was promised to me when I first signed up with Spectrum. He was great. Multiple reps over the phone ignored me and failed to get me the promo, which is why I would recommend going directly to your local store for help if you want someone to actually listen and understand your problem.”
Internet Service Providers
“The store is really nice.i m glad to there service .there salesman is also goodThey tack care of my mobile and SIMLike3a fmly.next time no matter what I Will go there store.tbe stir is really really good.you can trust the cell phone store.its faithfull?????????????????”
Internet Service Providers
“Seems to have more frequent outages or other signal quality issues than my old service, but great (intro) price can't be beat. Problems have been quickly resolved and the trend seems to be towards better reliability.”
Internet Service Providers
“I went to union turnpike T-Mobile location where Vanessa was so delightful and a great personality and great customer service was given she was kind and knowledgeable.Thanks venessa.”
Internet Service Providers
“I had been to this Verizon store before, but this time I felt like it needed a review. Gursharn Kaur was an excellent associate! She was patient and kind with me, and I witnessed her hold her composure to an erratic customer with professionalism. I was impressed! Her customer service skills were immaculate and I’m grateful for all her help when I went there to purchase the new iPhone. Thank you!!”
Internet Service Providers
“Great experience with this spectrum store they helped to th6e moon and back.. mavis the manager was a complete angel and helped me resolve the phone issues i had from dealing with online purchase thank you mavis”
Internet Service Providers
“Excellent service and nice atmosphere. The few times I've been there, it's never been too busy. Big thanks especially to Robert for his great customer service and patience.”
Internet Service Providers
“I feel bad that this location doesn't get good ratings because I've ALWAYS had good service here. I came in again today to work on a billing issue and I actually had the same tech who helped me on my last visit, Sabbir, who is SUPER good at his job, super friendly and helpful! As someone in the service industry, I truly appreciate good customer service and Sabbir embodies this. Promote this man! Also, I've dealt with Verizon customer service and had a TERRIBLE experience in the past, so dealing with Spectrum customer service is truly a breath of fresh air.”
Internet Service Providers
“I want to say very thank you to Angello who is the most help to us with our choice and he is the really smart and intelligent person I am very appreciate to you Angello???best worker.”
Internet Service Providers
“This was the best experience I've ever had at spectrum the location on Jamaica Avenue 164-10. My mom went in to move her service and Kevin the customer service representative that assisted us was extremely professional, knowledgeable kind and thorough. You need more representatives like Kevin in all of your spectrum locations. Thank you Kevin for exceptional service ?? ??”
Internet Service Providers
“Hi SayedaI appreciate your kind nature. You are so kind and helpful with great patience. You are wonderful you are special. I apologize for my rude attitude. It is no excuse to be this way with you. You are amazing… happy holidays. Thanks for setting up my new phone service.”
Internet Service Providers
“This location has all friendly employees that are laid back and helpful. the manager is exceptionally knowledgeable on all questions and answers and quickly is eager to call and make sure all concerns are met and taking car of. each employee deserves a raise. thank you t mobile for hiring good employees and making this location a good experience.”
Internet Service Providers
“The people at this store were extremely helpful and thorough. I wish the service over the phone were half as good so I wouldn’t have to make trip to a physical location, but that isn’t the fault of the people there. Glad the people at this branch were nice.”
Internet Service Providers
“Randy the Manager at Verizon store in Bay Terrace, NY is a great manager who is personable, knowledgeable and very helpful. He was able to solve activation problem with my new phone that 3 verizon reps over the phone can't help. I was already frustrated from having to spend over 3 hours on the phone. I am so glad I went to the store & was able to get resolved with the issue activating my phone. The store has a bunch of customer service reps helping people as they come in. I was surprised to find the short wait time as well. Will be back if I need a new phone.”
Internet Service Providers
“Mario . Very useless guy didn't even try to help us at all. I was really disappointed in him !! 100% on the other hand Daniel was very nice and helpful and went above and beyond . Mario need some customer service training .”
Internet Service Providers
“Nicole was very helpful and courteous. I walked in to arrange for home internet. Due to a wiring problem in my building, I was not able to use Verizon and had to go with another company instead, but this was not Verizon's fault. That was unfortunate because Nicole was very good and deserved the sale.”
Internet Service Providers
“I was having problems activating two cellphone lines with spectrum, I originally did my order over the phone with reps at spectrum. After 3 weeks of the order not processing and me calling and chatting with spectrum reps and no one being able to tell me why the order wasn’t going through, they said “at this point the best thing for you to do is go into a store and try to resolve the issue there”. I made my way to this store and was lucky enough to have been helped by Kevin, I can easily say that in all the years I’ve owned a cellphone and have had to interact with any carriers employee, Kevin was the best by a long shot. Professional, incredibly helpful. Went step by step with me in order for me to have my order processed. And after all his hard work, my order finally went through. Once again I cannot stress enough how much he went above and beyond to help me.”
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“Deb was a great help, he helped me tremendously and provided great customer service. I was at the store for two days and he helped me both days even when he didn’t have to. If you visit this store go to Deb.”