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“I was hesitant to use an out of state retailer but I read other reviews and decided to take a chance. I’m glad I did. Their price beat the other retailers and their service has been great. I had an issue with the stove and they had a service man out within days. The only negative is that it took almost 3 weeks for delivery. I would use them again as long as I wasn’t in desperate need of the appliance.”
“I had an outstanding experience working with Brian at P.C. Richard & Son while purchasing kitchen appliances for a project we’re currently working on. From start to finish, Brian provided exactly the kind of customer service you hope to receive when making a significant purchase.
He was extremely knowledgeable about the different appliances, took the time to understand exactly what we needed, and carefully walked me through the various models, features, dimensions, and options. There was absolutely no pressure—just straightforward, professional advice that made it much easier to make the right decision for the project.
What impressed me most was Brian’s attention to detail and willingness to go the extra mile. He made sure I understood the differences between the products, helped me put together the right combination of appliances, and made the entire process efficient and stress-free. His communication, professionalism, and customer service were excellent.
As a business owner myself, I really appreciate people who take pride in what they do and understand that great service is what brings customers back. Brian is an excellent representative of P.C. Richard & Son and absolutely earned my future business.
I highly recommend asking for Brian if you’re shopping for appliances. Five-star service from beginning to end. Thank you again, Brian!”
“I've been buying from PC Richards for years . Sales people are always super nice, helpful and knowledgeable in all the products they sell. The location is super close to my home which makes shopping for electronics very easy and fast . Their prices are definitely competitive to any other stores that sells same products. IF you're looking for that white glove treatment definitely go to PC Richards, They definitely go out of their way to make you satisfied.”
“It's one stop shopping at PC Richards when you need something in life to help you cook, clean, entertain and much more. Needed a dryer today (which is pretty boring) and JR never disappoints with taking care of you. JR always does a great job educating me about the different options about what I was shopping for and then completing the sale knowing I was getting a great price.
Thank you JR!”
“I had such a great experience with Jr.! He was extremely helpful, patient, and knowledgeable when helping me pick out my washer and dryer. He took the time to answer all my questions and made the whole process so easy and stress-free. I truly appreciate his excellent customer service and would definitely recommend Jr. to anyone looking for help. Thank you, Jr., for going above and beyond!”
“Ana,
At Red's Appliance was extremely helpful, professional, and knew all the information I needed to make a good decision, she was helpful explaining the warranty to us and we couldn't ask for a more seamless transaction we were in and out within 45 minutes with a washer that seems to be working wonderful, if all stores of any kind had people like Ana greeting them when you walk in ,it would be a lot easier making a major purchase, I want to thank her again for her professionalism and we will be back there for a future purchase when needed ,and will pass the word along, thank you again ,Steve Schwicke”
“recently purchased a Miele Vacuum L1 Guard and couldn’t be happier with the experience. The vacuum itself is outstanding—powerful, quiet, and clearly built with high-quality materials. It does an amazing job cleaning and feels like it’s made to last.
What really stood out, though, was the customer experience. The staff was knowledgeable, helpful, and made the whole process smooth and easy. They took the time to answer my questions and made sure I felt confident in my purchase.
Overall, a great product backed by excellent service. Highly recommend!”
“If you are in need of any home appliance Capuano is the place to go. Charlie is a veritable encyclopedia of appliance information, the sales team is wonderful and Tim that runs the warehouse is amazing. I highly recommend them for any appliance purchase.”
“I would like to extend my sincere applause and appreciation to your Farmingdale, NY employee, Christian Nielsen, for providing customer service that went far beyond his normal responsibilities.
Chris personally called me to let me know that he had found a sizeable check I had endorsed to a contractor. He then asked what I would like him to do with it. He even volunteered to void the check, destroy it, and text me a photo confirming that those actions had been completed.
Because of Chris's honesty, initiative, and exceptional professionalism, I was likely spared what could have been a lengthy and stressful dispute with both my bank and the contractor.
Thank you, Mr. Nielsen, for demonstrating integrity and outstanding customer care. In all my years of shopping at Home Depot, this is, without question, the finest customer service I have ever received. Employees like Christian Nielsen are a tremendous asset to your company and deserve to be recognized.”
“This location has a lot of parking, pretty organized , the woman in the paint department was kind and helpful. They had everything I needed. Cashier was also very friendly and made conversation.”
“Steve P was extremely helpful and guided me in the right direction for my needs. Made my experience of not knowing exactly what I need very seamless and even instructed me how to finish my DIY project.”
6AM - 10PM
475 Commack Rd, Deer Park
Appliances
“I was in a critical, urgent situation with having to transfer from one homeless family shelter to another. I was in need of a rental vehicle & visited after much prayer. Thankful to Jesus who made the way and these associates that took care of my needs from my initial visit w/Yvette R. who reached out to ASM Eddie Ray with my request. Everything was setup according to my needs. Friday morning there was a slight issue but all was resolved within an hour prior to my arrival. Thank you to John & Diana in that department. Upon return lastly met & taken care of by Yvette M. Thanks to all of you helpful & pleasant associates. There wasn't any discriminating due to my status, race, sex, etc. Parking was readily avail. Rental van was spacious, paper provided to cover flooring. I would recommend this location. Thanks everyone. May God continue to Bless you all with a loving heart & your endeavors.”
“The Home service at Home Depot was excellent. I needed some plants and flowers to fish up for the summer. They provided everything I needed. I'm very thankful.”
“Great selection, helpful staff, and excellent service. I can usually find everything I need for my home improvement projects, and the overall shopping experience is always convenient and relia”
“I was looking to buy a house from this place; but they only sell them disassembled. I’m not interested in buying a disassembled house, but this is a nice store. It’s good for birdwatching, if you’re into that.”
“Beautiful store that is well stocked. Love all of the plants on the garden section. They are well cared for.
The new Halloween display is creepy but gets a lot of attention from the kids.
The staff is very helpful. Plenty of parking.”
“I have had great experiences working with RTV for multiple appliance repairs. They are honest, transparent and upfront about what is involved in any repair. The owner, Andrew, is an exceptional technician and incredibly knowledgeable in the trade. Sometimes the initial attempt at a repair are not always “the fix” but RTV has always followed through and ultimately resolved the issue. I’ve realized that appliances today are far more complicated than machines from 20 years ago and I am glad to have a company like RTV that I can call for help whenever I need them.”
9AM - 5PM
150 Price Pkwy, Farmingdale
Appliances
“This past Saturday my new dishwasher was installed. We were lucky to have Jason Heaton do the installation. He gave us 5 star service in every possible way. Professional, helpful, patient and more. I highly recommend Jason and consider you lucky to have him in your employ.......”
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“DuraVac is a fantastic company! They are reliable, professional, and extremely efficient at diagnosing a problem and remedying it.
Our service tech, Dennis, was amazing! He was extremely thorough in finding the issue and making sure it was fixed before he left my house. As it turned out, we needed a new carpet vacuum attachment but he checked the whole system to make sure everything was in working order. The company’s commitment to excellence is very much appreciated. They treat you like they would treat a family member! They really deserve 10 stars!!”