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“I came here 9/3/24 to apply for my first ever passport. the workers were helpful and attended to me quickly. I paid for regular routine service and received my passport in the mail 9/16/24 (less than 2 weeks non expedited!!) I then received my birth certificate in the mail 9/19/24. this was such an easy and quick process and I appreciate the workers at this post office who helped out!”
“The woman at the front was extremely helpful to me. She made sure i had properly filled out my passport paper work and that i had everything I needed. She was extremely patient, helpful and kind. It was about 5 mins to close by the time i left and she was nothing but kind to me.”
“Perfect small town post office that is never crowded and the main mail lady is always super friendly.
Always have plenty of stamps, and service is fast.”
“This post office is great . James was super helpful and took his time to help me with my questions and prices . Going to the post office can sometimes be an anxiety inducing process. But this location is very cozy and usually isn’t packed with a line . I’d recommend going to this location if you are in the area for your postal needs. Once again James who was working the front was totally chill.”
“I’ve been here before, but I really wanted to share how happy I was with today’s visit. Frank was so kind and took the extra time to help me find the best shipping package and method. I truly appreciate his help — it meant a lot since this package is being sent to my mom.”
“I just want to give a huge shout out to both Rose and Brandon. Rose was the front clerk on duty when we visited, and Brandon was doing passport applications. Both workers were very polite, friendly, and courteous. My family and I were visiting for the weekend to reapply for my son's passport on 04/25. I originally had made an appointment with the Farmingdale location on Main Street, but ended up visiting the Lindenhurst location instead. The staff at the Farmingdale location who was doing the passports were unfriendly, rude, and unprofessional. I've heard a lot of bad stories about this location, and I so happen to have witnessed it first hand.
Because we ended up not getting my son's passport done at the Farmingdale PO, I rushed to the Lindenhurst PO in hopes that they would be able to take us as a walk-in. Lucky to say Rose, who greeted me very pleasantly, was able to give us the last walk-in slip for the day.
Brandon assisted us, and we were able to get my son's passport application submitted. We requested the routine service, which typically takes 4-6 weeks, but we got my son's passport in a little under 3 weeks.
I also witnessed a customer coming in right before they close to get passport services, and instead of them him away, Rose jumped in and assisted the customer with their application since Brandon was still finishing up with us. I'm sure if this was the other post office in Farmingdale or Babylon, this customer would have been turned away in a heartbeat.
I certainly will be only visiting the Lindenhurst post office in the future whenever I am in the town. To Rose and Brandon, kudos to you guys! Continue to give your customers the A+ customer service and professionalism you guys showed us that day.”
“Just wanted to acknowledge the courteous servi e I always receive when ever I use the Wheatley Heights Post Office. Postal worker Sam is very helpful and always greets you with a smile. Please recognize him for his extraordinary service . He deserves kudos for making a trip to the Post Office a pleasurable experience..”
“I prefer no other post office but Brightwaters. From day one, the past staff and current staff have been so amazing and provided excellent customer service. I love walking in and greeting Dee by her first name like a friendly small town thing. She also provided me with a lot of valuable info and instructions as I ship out often. Great post office, great service. I am grateful for them.”
“The things supervisor 'Mike' has done for me deserve 10/10 stars.
My express package was lost, somewhere in transit. Within an hour of speaking with him, and him sending out emails and faxes, it immediately within 5 hours continued movement. ON TWO OCCASIONS. He then promised no matter what time it made it to the post office if before 6pm, he'd send a truck out to have it delivered to me.
Thank you! the most.”
“Most of the people at Farmingdale Post Office are Great people. Like every other job you always have a couple of people that are having a bad day !
I feel bad , your the only one there because other people are on break, lunch or call out sick.management Will not put anyone else at the windows and Will not jump in even with a long line !!!”
“It is June 22, 2026 and at 4 pm Freddy was extremely helpful, extremely patient and remained with a light hearted energy while also remaining professional while helping me with my international package! Freddy in this location is a great employee for US Post Office, Copiague, NY to have!”
“I do a lot of shipping here, there almost weekly, and yes sometimes the wait is longer but I’ve experienced that at many different post offices- this location is different because they work very fast to make all transactions as easy and efficient as possible- I’ve seen the staff help people out and giving customers information to make their shipping cheaper- very patient and knowledgeable, this is my number one spot for my mailing needs- I’m being totally honest, they really are great here-”
“The staff here is awesome. The USPS should be ashamed not telling their employees what's going on with their pension contributions. No wonder there arent many naturally born citizens working for them anymore. The staff puts that all behind them and still gets the job done!”
“The women postal clerks at window were nice and were helpful to me with answering my questions. The Supervisor Chris helped me one day to get my mail to my door when I was feeling sick and in pain. Thank you.”
“Who goes to post office anymore but sometimes you have to I’ve been here to drop aparcels for Amazon and mainly we’ve been here for the kids passports. The staff here was very friendly with us when they did the passport application. pictures always take time so you have to go through the pain of taking the pictures again and again and again, but They were very patient with us. My children are blind some of them and it is hard to position them for the passport pictures but these people were very cooperative and I’m very thankful to them.”
“Great people at this location! Very quick, professional, accurate & friendly. I've been coming to this location for 20+ years and have never had an issue.”
“I love coming here. Mike is the nicest guy working up front. Always kind and welcoming. The scale didn’t work the other day so I left my boxes there for him to scan after things got fixed and he was nice enough to send a receipt to me in the mail. Thank you Mike! I go all the way here instead of Queens, here in Queens they are rude. It’s worth the trip!”
“Love coming to this post office, easy to get to, and very polite and helpful staff. Lakshmi in particular, is a very resourceful and helpful staff. She explains everything in detail (had a international shipment to do, and it was my first time sending one), patiently, and does a amazing job. To me, they care and do an amazing job. Thanks guys. You guys are my go to PO.”
“Returning my SHEIN dress here was a breeze! They offer free oversized pouches (which I haven’t seen at other post offices), and the lines are usually much shorter. This will be my go-to spot for all returns from SHEIN, Amazon, and more.”
“After a Christmas gift was delayed almost 2 months because of international shipping, Lucinda called me personally and then helped me forward the gift onto the recipient. She was very helpful and kind each time I spoke to her on the phone. It was especially helpful that I no longer live in NY and needed to take care of this from a few time zones away.”
“This morning I needed a postal money order. I made a mistake on the amount. Postal worker Anne was able to fix the mistake rrturn my funds and process what I needed done. Great location for your Postal needs.”
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“I had the best customer service ever here. I went to see if a package of mine had been delivered there for pickup yet, and Fred
assisted me. He was extremely friendly and knowledgeable. He was unable to locate the package and I was about to leave. But as I was pulling out, he actually ran outside to let me know it was just coming off of a mail truck they were unloading. He went above and beyond to make sure I was being helped and felt satisfied here. Fred deserves a huge raise!!”