Cell Phone Stores near Baldwin Place, NY

18 locations found near Baldwin Place
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“i dont know where to begin, my fiasco started online on 8/22 with AT&T trying to place an order, low and behold the online reps predictably caused a disaster of the 5 lines i was trying to bring over. I spent upwards of 24-30 hours trying to resolve this alone and was getting nowhere. I ended up at the store and met Jimmy.All I can say is wow, Jimmy was able to correct all the errors made by the online reps and locate more mistakes they made with my phone lines in disarray. He made sure I got the best deal possible and corrected all the mistakes the incompetent online reps made (notice i said that twice, stay away from online)...it felt like in Jimmy I had an advocate from day 1 of him stepping in, between the work he did for me that went above and beyond the norm I can not thank him enough. I know for a fact he put hours of work into this keeping me in the loop the whole time. Jimmy is an amazing asset to the store and company, I would never do anything online again and will only be seeing him directly...if only more local stores had managers that actually cared like Jimmy local businesses may be doing better...he is a role model and other should use his example to run their stores...thank you again for everything Jimmy. We couldn't have fixed all the BS without you. Many thanks from the entire family.”

4 Good33 Reviews

“Ryan M was very helpful in working through a problem with my iPhone. I’m from out of town, & yours was the closet store. Ryan was kind, patient, & informed. Great service!”

4.9 Superb75 Reviews

“I just bought a new phone from the Verizon store and I wanted to compliment the young man who helped me. His name is AIDEN. He was very helpful and found the best phone for my needs. He helped me get the best plan. He ordered a new phone for me and when he saw that it hadn't come in, he checked and saw they sent it to the wrong store. He drove there to pick it up on his way into work! He spent all the time I needed to explain things. He was so pleasant that I will only deal with this location in the future. I also saw him interacting with other customers and he was kind and patient to everyone. Aiden is definitely an asset to your company. He's a great representative of Verizon. This is how customer service should be!Thank you. Paula Piccione”

4.7 Superb87 Reviews

“Gabriel was simply the best. He was so patient and knowledgeable. After being frustrated leaving another Verizon without any help Gabriel did not stop until my issue was resolved. He went above and beyond!”

4.6 Superb95 Reviews

“Love having a Verizon store so close to home. Ryan M was very helpful and patient with me. He helped me pick a new phone, turn in my old phone, and moved over all of my pictures and stuff. Great experience! I'll be back!”

4.7 Superb53 Reviews

“I purchased a new Iphone yesterday with help from Saaim Bokhari Syed, the sales rep involved. He was most patient in explaining my purchase options and assisted in downloading data from my old phone. I appreciated the clarity of his explanations.”

4.5 Superb71 Reviews

“Avi has been my sales rep for many years and every transaction we've had has been awesome. I hope you appreciate his talents and tremendous service.Daril was assisting Avi this young man has unbelievable experience and been kind to me especially being a senior citizen. You're lucky to have him.”

4.6 Superb36 Reviews

“I went there today and was very pleased with the help I received from Tyler. Very professional and always pleasant to deal with. Always support local businesses.”

5 Superb5 Reviews

“The staff at this T Mobile location are super friendly and very Knowledgeable. The manager ROXY helped me switched my phone and transfer data with a breeze and answered all my questions patiently. She was very friendly and always had a smile on her face. Very professional atmosphere. I would recommend this location”

3.9 Good68 Reviews

“I thought my Pixel3 had crashed and was prepared to buy a new phone. Well, a nice young lady named Madison knew exactly what was wrong with my phone and in 2 seconds she had "fixed" it. Kudos to her and her expertise!!”

3 Average4 Reviews

“rich, who was my rep there at a july 15th 2023 visit (after a long day ),was so helpful and knowledgeable and free (to show me how to even change sim cards) My gosh was he expedient and smiling too..so thanks rich ,,,i appreciate this kind of interaction in a world of hurry and rude .you were the complete opposite rich ,even though you worked a long day already,,he should deserve honorary degree in helpful !!!thanks richard , i believe his name was /is...i am a mount kisco resident and only visited store once before...i will go back and recommend this store and how clean and convenient a location too !!”

3.5 Good15 Reviews

“Went in this afternoon to update the SIM card on my old Galaxy S10 phone. The young woman behind the desk took my phone and swapped out the old chip and put in the new chip before I even knew what happened. She tested it out and I was done in less than 10 minutes. I will be going back in the future to set up my new phone when I upgrade. Thank you very much Guiselle for the great service!”

3.6 Good37 Reviews

“Chris was incredibly helpful, knowledgeable and informative. He spent much time explaining different plans to me, helpful in explaining various features of different phones and making me feel confident in my selections, a far cry from other ATT locations, where most employees are much less knowledgeable and concerned. A real star!!”

3.7 Good80 Reviews

“I was trying to switch from FirstNet to ATT. The process took / hours and it still was not solved. In fact I am having issues receiving text and phone calls. And I am unable to access my account. Never ever join FirstNetUpdate to my review. The manager ( I think he was the manager) was able to solve the problem quickly. He was very helpful. The actual ATT customer service line on the phone are horrible. Thank you for solving my issue”

3.7 Good85 Reviews

“AMAZING service. The team over at T-Mobile at the mall where very courteous and attentive to me and my family. Especially Genesis. She went above and beyond, my daughter loved her! thank you”

3.1 Average15 Reviews

“Victor and Francisco helped me today while I was really going through it and needed immediate tech support for my elderly mom. They saw I was in distress and made sure to help me as quickly and efficiently as possible, explaining all options thoroughly, patiently, and with kindness. It was such a pleasant experience, and quite frankly one I've never had in a Verizon store before. I can't thank this team enough for helping me and making me laugh when the last thing I wanted to do was handle phone drama today. 10/10 would recommend this location!”

3.1 Average26 Reviews

“they work fast and prices are very good, it only took less than 40 minutes to fix my broken phone plus a new screen protector all for just $90 instead of waiting about 2-3 business days in big stores like Best Buy for $200, would definitely recommend”

2.4 Poor16 Reviews