Verizon's store in Mohegan Lake offers a wide range of services to cater to your mobile, 5G home internet, and business needs. Customers can visit the store or shop online for convenient options like in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The store has received positive reviews, with customers praising the knowledgeable and helpful staff. Ratu, Francisco, and Elijah have been highlighted for their exceptional customer service, providing smooth and efficient experiences during upgrades and technical support. Customers appreciate the staff's patience, kindness, and ability to find cost-effective solutions. In addition to the positive experiences, the store has also handled sensitive situations, such as the passing of a family member, with empathy and understanding. While one customer reported an unsympathetic response from a manager, the employee who assisted with the account cancellation was described as very decent and pleasant. Overall, Verizon's Mohegan Lake store offers a reliable and customer-focused experience, with a team of dedicated professionals dedicated to meeting the diverse needs of the community.
The people in the store were friendly and helped me with my phone issues. This is the best Verizon store I've been to. The assistant Manager Monica is the best, she was so helpful and honestly deserves a raise.
April 2026
Helped me turn off my mom's phone. Excellent service
February 2026
Jr. Is always very helpful. He is patient and does not give up no matter how long he is helping me. I wish there were more people like him in this world. He is definitely an asset to your organization and should be recognized!
