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“When I first started renting a unit at Extra Space Storage, Karin and Jeanie made an immediate and lasting impression. They are incredibly helpful, attentive, and genuinely welcoming, turning what could have been a routine or stressful task into a smooth and pleasant experience. Their professionalism is matched by their warmth, making customers feel valued from the very first interaction.
What truly sets Karin and Jeanie apart is their exceptional attention to detail and proactive approach. They took the time to thoroughly explain all options, answered every question with patience, and ensured that I fully understood the process. Rather than rushing through steps, they made sure everything was handled carefully and correctly, which inspired confidence and trust.
Beyond their efficiency, Karin and Jeanie bring an uplifting and positive energy to their work. Their teamwork is seamless, and their communication is clear. It’s rare to encounter employees who are not only knowledgeable but also deeply invested in creating a great customer experience.
Karin and Jeanie are outstanding representatives of Extra Space Storage and true assets to the company. Their dedication, professionalism, and care go far beyond expectations, setting a high standard for customer service. I highly recommend this location to anyone looking for a storage facility where excellence, attentiveness, and genuine care are the norm.”
“Jordan, thank you for your amazing customer service ! Saw us drive up on this rainy, signaled where to park and met us at the door with a pulley. I appreciate that sort of work ethic and hospitality.”
“Been doing business with Hicksville extra space storage for a few years now! Just moved out and Antoine was great with assisting. Employees are always pleasant! Space is clean and very organized at this location!”
“Staff was Extremely kind, courteous, and professional. This was my first time renting a unit they made everything so easy, I highly recommend. They even followed up with a phone call to make sure everything was to my satisfaction something you don’t see these days customer service !!!”
“Jeff was very helpful, courteous, and professional. He represented the company very well. Great job.
Mark, the property manager is considerate and also very helpful.”
“Short & Sweet
⭐⭐⭐⭐⭐
Amazing experience! The staff went above and beyond to help me. Couldn't ask for better service.”
“This location was very helpful with transferring the lease for us! We have had a storage location here for a while now, with no problems, and making this transfer was a breeze.”
“Sam and Kevon are great at their jobs. They were on point with everything!!!
I highly recommend this establishment for all.
Keep up the great work guys and they deserve the best treatment as they treated me with all my needs”
“The team was really helpful and courteous. They were quick and efficient and easy to work with! The office staff provided great service, and a clean facility, with a reasonable price.”
“Ijenaa helped me today and had so much knowledge of storage. She showed me a few units to help with my needs. Thank her for taking the time to show me these units”
“Danielle the store manager is great . Wonderful customer service. Highly recommended this facility to others . This is the place to go . Tom is great as well . Facility is clean.”
6AM - 10PM
80 Mill Rd, Freeport
Self Storage
“Had the most polite and informative experience ever , the staff there was so helpful and I was truly impressed by employees who who hold themselves to such high expectations on a professional top notch level , I highly recommend this location . And the prices beat all the competitors that I've reviewed Today....”
“I’ve had a wonderful experience with my time at this Extra Space Storage location. My unit was well priced and easy to access whenever I needed. I also felt safe and comfortable, which is notable when going into a large empty space alone. Staff were also helpful whenever I had questions or needed help (eg I forgot my access code). I highly recommend this location for your storage needs!”
“I have received excellent and friendly service from Khelsie. She helped me solve an issue with my bill earlier im the week, and today was helpful as I moved out some items.”
“An outstanding experience! The facility is impeccably clean and professionally managed. Ali at the front desk delivered exceptional customer service, offering knowledgeable and helpful advice tailored to my needs. Highly recommend!”
“I had an amazing experience at Public Storage thanks to Alex! From the moment I walked in, they were professional, friendly, and extremely helpful. They took the time to explain all my options, answered every question with patience, and made the entire process smooth and stress-free. It's rare to come across someone so dedicated to customer service these days. I left feeling confident and well taken care of. Highly recommend this location — and if you get a chance to work with Alex, you’re in great hands!”
“My experience with the location has always been positive. The staff is very kind and helpful. The location has always been super clean and has been easy to access my unit.”
“Been at this facility for years and are very happy. It’s clean and well kept. Secured and gated with two loading docks. Lene the store manager is amazing if you need anything ask for her.”
“This was my first time moving out of state, and they made the experience seamless and effortless. They packed my entire apartment in under 4 hours, and arrived safely with my contents the same evening, and honestly the price was so much more affordable than I anticipated. They are true professionals!!!”
“Personnel at the storage location was excellent. She took care of all the paperwork professionally and perfectly, and provided all information re the storage unit. Kudos to you.”
“Did my first Storage Experience and Maxine was amazing, she helped every step of the way, very detailed and helpful. I highly recommend this location and it was very very clean”
10AM - 5PM
218-28 97th Ave, Queens Village
Self Storage
“I had a great experience with this storage facility! The staff was friendly, professional, and very helpful from the start. Specially Rose. The units are clean, secure, and easy to access, which made moving my things in and out stress-free. I really appreciate how well-maintained the property is and the convenient hours of access. Overall, I’m very satisfied and would definitely recommend this place to anyone looking for reliable and safe storage!”
“ADIS WAS EXCEPTIONAL !!!!
I’ve been with CubeSmart for years and I have NEVER had a better experience than I did with this outstanding representative of your company.
Personally over the years there were times when I was ready to take my storage business elsewhere as customer service was sometimes rude and sub standard BUT… Today I can say that the reason my storage is at CubeSmart is one reason and one reason ONLY / and his name is ADIS !!!
God Bless His Life ???”
“Asia and Tiffany are the best— I can’t say enough about how helpful they are. The customer service at this location is top notch. I can’t thank them enough.”
“My experience was wonderful. I had a question on my account and TK was a delight and took care of my issue. Great customer service. I Would definitely recommend.”
“As long-time customers of Public Storage, we've rented units at multiple locations of theirs over the years and have always found them reliable. Our experiences have consistently been positive, and their facility at 1055 Stewart Ave in Garden City is no exception. The property is clean, secure, and well-maintained, with features like electronic gated access, surveillance cameras, and well-lit spaces that provide peace of mind.
An outstanding aspect of this location is Jane, the property manager, whose dedication and customer service contribute to a seamless and positive experience. Her professionalism and commitment to customer service are evident in every interaction. She ensures the facility runs smoothly and goes above and beyond to support customers. Whether answering questions or providing clear explanations, her attentiveness makes all the difference.
Jane upholds high standards for maintenaning the property and customer service, taking real pride in her work—something that reflects positively on the entire Garden City location.
Like other Public Storage facilities we've had great experiences with, this location delivers reliable service and a well-maintained space. Jane’s exceptional management further enhances the experience and helps make this Public Storage location an excellent choice.”
“I enjoyed my visit today, came in to look at a unit today and Camille and the property made me change my mind and decide to rent here. The location is convenient for me Camille and Abu were patient and friendly in assisting me. Answered all my questions and explained everything. Thanks so much.”
“Paul was excellent. He helped me fast, explained everything clearly, and made the whole process easy. He was patient, professional, and went out of his way to make sure I had exactly what I needed. Great customer service. I appreciate his help and recommend this storage location because of him”
“Brenda has made the moving in and moving in out seamless and easy. My family and I are grateful for her outstanding level of professionalism and communication. She is a phenomenal asset to this company! Thanks Brenda”
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“My mother and I had a great experience at this CubeSmart location. Tisha and Carlos were great to me and my family and helped us in a very tough time. We couldn’t have asked for better service!”