Home Improvements near Ballston Spa, NY

“It's pricey but when you want to move on a project it's the place to go. My contractor gave me a list of things he needed for my screened-in porch project. A variety of pressure treated lumber, composite, even some trex. I tried for 3 hours to put this $2,000 order order together at the local box construction store. The 2x10s had to come from one place the 2x4s had to come for another place the 4x4s had to come from a third store but then finally they found one store where I could get everything but then they told me that they couldn't deliver these items I would have to go pick them up. We're talking 16 ft boards how am I going to get those into my Honda Accord. As the orders were put together and then reassembled at different places about a dozen charges appeared on my credit card and then disappeared as credits were given when the orders were canceled. It was getting to be a gigantic mess. And at the end of the day I still would have had to rent a truck and go pick the stuff up and carry it here myself. So I canceled everything at the box store. Every last single thing. I took the order fresh to Curtis and made a 5-minute phone call. The cost was about $200 more. Due to the size of the order there was no delivery charge. I did not have to rent a truck, I did not have to go get it myself, I did not have to assemble an order across four different stores.

And then there's the part where they know what they're doing. The staff have the expertise to help you figure out your order and get it right. One guy in the deck section spent 2 hours putting together the trex order for my outside deck, a separate project I have recently completed. At the box store I could just get a kid to come show me the samples and what they had in stock. They never even explained the different grades of Trex.

Anyhow if you are ever wondering how these stores survive in competition with the big box stores I think the answer is quality of the product, expertise of the staff, taking time to help customers, and making it all work in a timely manner. For some of us the agro of bumbling around a big box store and guessing what to buy just isn't worth it.”

“Overall good experience shopping for my supplies when it pertains to my heating, central air conditioning & plumbing business out of Halfmoon. This location could do a better job at supplying Power Vented Water Heaters in both 40 gallon & 50 gallon capacities. Also get better at stocking correct sized fittings for copper pipe. Other than those two issues, the staff is very friendly and knowledgeable and I receive a military discount which is greatly appreciated. God bless our armed forces!”

“Dog wash station is convenient with shampoo options, brushes, towels, an apron & treats. $10 to keep the mess out of the house. We either use the blow dry and brush out there or get some fresh air and brush outside. They've got many options for the pets which is the main reason I visit here. Friendly staff and mostly clean.”

“We just wanted to acknowledge one of the managers, Tevin. We have been remodeling a home for the past 8 months and have purchased 80% of our materials from Lowe’s. Tevin has always gone above and beyond to help in any way he can. Yesterday 4/25/26 we had the worst experience we have ever had with customer service and two employees in the garden center. They deliberately walked away from my fiance, who was on the outside of the gate waiting for the 4 fence panels he had purchased and they were called to pull (from the register in the PRO checkout). My fiance then walked back around and into the store - to which these two employees still ignored him, and refused to help. I knew something was going on, because it was taking WAY longer than it should have. I looked through the gate to see my fiance, sifting through the panels himself, when normally someone would have them pulled and ready to be set on our trailer. I ran around and back into the store, and grabbed Tevin, who immediately came out and took care of the situation. (The first two employees conveniently were MIA at this point). Tevin started grabbing panels to help Josh, apologized over and over for the inconvenience and you could truly see the embarrassment on his face for the way we were treated. The two disrespectful employees then appeared again, and decided to exchange words with us about what happened, trying to justify their complete lack of customer service. So, thank you Tevin! For knowing customer service in and out, and stepping up and in to help when customer service falls short from the other employees.”

“Francisco
Was fantastic!!!! I was trying to fix a running toilet and he gave me step-by-step as to what to do. I went home and followed these instructions worked by a charm.!!!!! He was so Pleasant !!!! Thank you!!! So love Lowe’s”

“Love this home depot !!! Stopped in today BEST precut wood 2x4's for fires! Thank you so much !
*Update: burn time on treated wood is PHENOMENAL. ! Will buy again!”