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“I just purchased a gas range stove, refrigerator and microwave and Joseph helped me select my optimal choice. Joseph has a great personality. He made me feel confident with my selections and he is very knowledgeable with all the items on the floor. I will highly recommend him. Thank you Joseph.”
“We just purchased a washer and dryer which were on sale. We were blessed to have Elliott who helped us make our purchase. He answered our questions patiently and made the transaction smooth and pleasant. He even took the time to explain how to use the in store QR code! What a kind and gentle giant!”
“Rome was extremely helpful. He was knowledgeable about the products, made sure to ask me details about my sleeping patterns and needs, was patient and honest with my questions, and was friendly and enjoyable to talk with. Thanks for everything!”
“I went to the store during their 4th of July sale and Irandel greeted me and assisted me right away. She showed me the mattresses on sale and when I told her my concerns and budget, she showed me all the options (and thankfully there were plenty!). Irandel was very knowledgeable of the different kinds of mattresses, how springs affect support, explaining gel mattresses etc. She was personable from the start. Even if I asked the same question over and over again till I understood, she was patient and explained it till I got it. She interacted with me like a regular person and I enjoyed that the most. Ended up buying a mattress and I can’t wait to sleep on it lol!”
“John was very helpful. He pulled out 2 mattresses to let me try and one of them twice after I tried a couple on the selling floor. Seemed to be more interested in making sure I was satisfied than trying to sell me a very expensive mattress. He gave me a good deal and I am very happy with the purchase.”
“I just had the most amazing experience when I called the Pc Richard & Son located on Richmond Avenue in Staten Island, New York Because my mother’s refrigerator that she bought from them over 19 years ago finally was on its last leg and she needed to get another one and unfortunately had a terrible accident & was hospitalized and now we tried to call and get another one Once she got discharged and she was so worried and this Angel by the name of Valerie Blatt Answer the phone and she took care of every single thing and got us a refrigerator that was comparable to her last one but better and she was so professional and so sweet. I highly recommend anyone getting their appliances from here. This process was the most simplest thing thanks to her. It was the best experience me ordering anything over the phone in my life🙏❤💪”
“One of the best shopping experiences I have had in a long time when making such an important decision. Choosing a bed can be difficult and expensive but Ally made it fun and easy as well as getting us the best possible pricing. She is really one of the nicest people I’ve ever worked with.”
“I’ve never been to P.C. Richard & Son before, but I was relieved when I reached the front desk. I had some questions about a delivery order and Arianna helped me out easily. She was friendly and awesome! Led through procedures and the process I would undergo for maintenance or other issues. Really rolled out the red carpet. I will be coming back!”
“If you are looking for a new mattress set I highly recommend visiting Alvaro at the Astoria location. He is highly informative, charming and prioritizes your sleeping comfort with an interactive demonstration. He’s great and does right by his clients. 10/10!”
“Needed to upgrade my old MacBook laptop. Came to this location from Bay Ridge to make purchase a little over a week ago. Mark was the associate who helped me and made the purchase seamless. He was very personable and courteous. Was extremely happy to make the trip to make the purchase with him. This location is much nicer than Bay Ridge and I would recommend people to come here. Bonus that there’s a parking lot as well. Thank you again Mark for all the assistance with my purchase.”
“John S and Gerson C were very helpful in my purchase of a Samsung TV here on a rainy Sunday. Whole process was speedy and easy and even though I wasn’t approved for P.C. Richard’s credit card the process to apply was a breeze. I will be returning for shopping in the future!”
10AM - 8PM
1539 Forest Ave, Staten Island
Mattress Stores
“Luis was amazing. Very knowledgeable and made the whole experience enjoyable especially for a big decision to make. Thank you again for helping us pick out the perfect mattress. Highly recommend going to see Luis”
“Alexander made our day. In addition to a professional no-pressure presentation of all options for a better sleeping, he’ve suggested the best way how to make our purchase affordable. Highly recommend the store and this sales person. Thank you.”
“We bought a mattress from Mattress Firm - Richmond Ave and it was very amazing experience, we able to check various options and able to choose exact mattress for our budget and the requirements with the help of amazing staff member *Mr. Calogero Dimaggio*. Thank you very much for your entire support and we're highly recommend Mattress Firm - Richmond Ave for everyone.”
“Jacob was an excellent salesman. He was extremely personable, and knowledgeable. I would absolutely recommend him to anyone who’s looking for a new mattress or pillow.”
“Alex was incredibly quick, efficient, and extremely kind. We called ahead on the drive in and he got us settled in 15 minutes once we arrived. What a way to welcome us to the neighborhood. Thanks so much!”
“Angelica was so helpful, gave us all the information we needed and listened to our needs but also let us take our time trying out mattresses. She helped us find the perfect mattress and clearly explained the process of getting it. We are very excited about our new mattress, thank you Angelica!”
“I took my mother to get a new mattress and we had a great experience. Fernando & Robert were very helpful. Fernando is very knowledgeable about the products & listening to what exactly my mother was looking for. She’s very happy with the purchase and sleeping & resting like a queen. Thank you guys!
Gabriela & Carmen Calix”
“I purchased a Leesa Sapira Chill hybrid and Jerome was extremely helpful and knowledgeable in guiding us with the best side sleeper mattress. I am very happy with the mattress and with Jerome's exceptional help. Totally satisfied with the shopping experience and their product.”
“Great experience with Yahj at this location. He knows the products and listens to the customer. Turns out my original choice did not work out. The switch was handled quickly and smoothly with knowledgeable guidance on a new selection (I listened to the sleep expert this time). Both deliveries were on time, with clear messaging and easy tracking.”
“The Associate Steven was the absolute BEST! He was patient and very personable. He explained the different mattresses and let me try each one. He gave me information on certain deal. I felt very comfortable making my purchase and knowing exactly what to expect with delivery. I purchased because I loved the product not becuase I was pushed and that was such a refreshing experience.”
“Kelly is the GOAT. His customer service is the reason I come back to this PC Richard’s For all my electronics. Had a great experience working with Kirk today as well. so much better buying things in person especially because everyone who works here is kind and informed.”
“Super great experience. Amazing staffs. Elvin is my hero he is so helpful , fun, and kind. Always want to help me get the best mattress and great price. Highly recommended!”
“Ace was fantastic. Showed us several beds until we found the one we both liked. He is very knowledgeable was very friendly and patient. I would recommend anyone to go to the store and ask to speak with Ace.”
“Mr Kenny the sale representative is very calm helpful and very much understanding...He helped me out very well and I appreciate his help..I would definitely recommend him to whosoever need help”
“I had an amazing experience at Mattress Firm thanks to Jonathan and the entire staff. From the moment I walked in, they made me feel right at home. Everyone was friendly, welcoming, and genuinely focused on helping me find the perfect mattress without any pressure.
Jonathan was incredibly knowledgeable, patient, and attentive throughout the entire process. He took the time to answer all of my questions and made sure I felt confident in my decision. Purchasing a new mattress is a big investment, and thanks to Jonathan, it became one of the most exciting purchases of my life!
I truly appreciate the outstanding customer service and positive experience. If you’re looking for a new mattress, I highly recommend stopping by and asking for Jonathan. You won’t be disappointed!”
“My rep Alex, was great! We had a short chat online, then I visited, he showed me the units, tested each couch and he answered all of my questions in detail, even dug into some fine print.”
“I bought a high-quality pillow from Mattress Firm, and Moncef is an excellent sales expert. He introduced me to different types of pillows and helped me choose the right one based on my sleep habits.
Unfortunately, FedEx lost my package. I contacted FedEx many times but received no solution. When I called the Mattress Firm store and explained the situation, my sales expert Moncef immediately understood and went above and beyond to help me get a replacement.
It was such a big relief, and truly the best Christmas gift I could give myself. Moncef is patient, knowledgeable, and takes great care of his customers both during and after the sale.
Highly recommend! Thank you, Moncef!”
“I went at 4th July Sale ! That helped w/ getting an extra Good price. Sales rep.Mirta knows her stuff & Knows How To Sell. She Let's you take your time & really get a feel for the mattress.
Delivery was prompt & the lovely guy who put the frame together was ambidextrous ! Very Professional Installation & customer service ! Altogether a positive experience. J.M.
(BAYRIDGE BRANCH WAS CLOSED)”
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“Stopped by to purchase a fridge for my folks. Alex was super friendly and helpful. Offered great service with a smile. Will be back for my other electronics purchases.”