Prime Storage provides clean, secure, and affordable self-storage units in various sizes, ideal for moving, decluttering, or business needs. Many locations offer climate-controlled units and vehicle storage for cars, boats, and RVs. Customers appreciate the month-to-month leases, online account access, and friendly local teams. While some reviews highlight issues with rodent feces in units, others commend the helpful staff, particularly mentioning the General Manager and team members for their outstanding service. Customers have reported positive experiences, with staff members like Siobhan and Luigi recognized for their kindness, patience, and problem-solving skills. Prime Storage aims to make the storage experience easy and convenient, especially when life demands extra space.
Prime is the best public storage that i have never used in the last 5 years. The staff is amazing especially Siobahn the bay shore branch manager, she is very professional.
January 2026
Very upset that I have excessiverodent feces in my unit. Had a great experience with Siobhan in the office she was very helpful. This company needs to do something about this rodent infestation. A claim is not good enough
December 2025
First time customer in renting any type of storage , I purchased a unit that was too small for me and Siobhan helped me and transferred me to a larger unit , great service would highly recommend this place to anyone in need of a decent storage place, thanks again
