Capital One Bank is known for its consistent and excellent customer service. The staff is friendly, knowledgeable, and dedicated to addressing banking needs with a smile. Reviewers have praised specific employees, like Salima and Jonathan Solomon, for their patience and professionalism. Salima provided exceptional support while setting up new accounts and explaining technical features, going above and beyond to assist customers. Jonathan also demonstrated great commitment by resolving account issues through extensive communication with other departments. Overall, customers appreciate the efficiency and effectiveness of this branch, often finding quick and clear answers to their banking questions.
Long line, while two employees stand in the lobby chatting. At least one could have opened a teller window and waited on customers. Where was the manager?
December 2024
A staff, Jonathan, is very kind and helpful me a lot at window
October 2024
Consistent and excellent customer service. The staff is friendly, knowledgeable and handles all of your banking needs along with a smile. Top notch.
