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“Suki was extremely professional and provided invaluable assistance in helping us select the appropriate mattresses. She demonstrated a high level of responsibility by ensuring the quality and accuracy of our order, and he remained consistently responsive throughout the entire process.”
“These guys are really nice and helpful especially miguel he was patient and really took the time to show me around the different options they have to find the perfect furniture”
“Jeff at Mattress Firm was fantastic! He was knowledgeable, patient, and made the whole buying process easy and stress-free. He took the time to understand what I needed and helped me find the perfect mattress. Highly recommend working with Jeff if you’re shopping at Mattress Firm!”
“I had a very great experience with Samuel during my exchange process. He was able educate my partner and I on the different beds we needed based off the experience I was having with the current one. The process was quick and easy and I look forward to receiving my new mattress in the mail. Thank you so much.”
“Howie was really nice and helpful! very knowledgeable and was able to answer all our questions. My kids are excited for there new mattresses and have there adjustable base.
Thx Howie!”
10AM - 9PM
410 Gateway Dr, Brooklyn
Furniture Stores
“My mom was badly in need of a mattress, replacing one that was over 20 years old. Asia Reid at the Gateway Mall location was very knowledgeable about the different brands, and how to choose the right firmness for comfort and spine alignment. She was very professional and friendly. Also arranged for a quick delivery! Mom is looking forward to a good night sleep!”
10AM - 9PM
2264 Bartow Ave, Bronx
Furniture Stores
“The five stars are especially for the manager Gean, who has been incredible throughout our purchase experience. We initially purchased a couch, which delivery team made an error delivering the right piece. Gean was extremely proactive in handling the situation and made the exchange experience very smooth. He took time out of his busy schedule to answer our calls and even followed up. I highly recommend this place and will definitely purchase here again because of Gean.”
“It was a pleasure to find someone so attentive, professional in today’s time! Mona took the time and had patience with me and my husband until we made up our mind ….She is knowledgeable, professional and soulful.”
“I had an excellent experience working with Kyle at Mattress Firm. He was incredibly patient, professional, and genuinely focused on helping me find the right mattress within my budget. He took the time to explain the differences between models, never pressured me, and made the whole process smooth and stress-free.
Highly recommend asking for Kyle if you’re looking for great service and someone who truly cares about your comfort and needs!”
“Hello. This is first time buying from mattress firm Bayside. The gentleman Russ is absolutely amazing. He definitely treated me like family. I will definitely be back to Bayside Mattress firm for him. He has a great customer service personality.”
“Our salesperson, Natalie, was great! She listened to our needs and concerns, and wasn't pushy about selling us anything we didn't want or need. She made our experience very pleasant. Highly recommend!”
“Great customer service, nice personality staff. Very professional and caring. We greatly appreciate Mr. Robert for his business. We purchased our second mattress from him. He take care us with great manners, great sense of humor, great professional knowledge. Thank you Robert again.”
“Randy from the Valley Stream and Elmont locations really made my experience with Mattress Firm a good one. I had a problem with my order and he gave me his word he would correct it and get back to me. He got back to me quickly and true to his word resolved the issue 100%. Trust is important to me when making big purchases from a company and his service was outstanding!”
“My mother was looking to furnish her apartment. As soon as we walked in we were greeted by Donna B. She was attentive, friendly, knowledgeable and easy to work with. If you want a pleasant experience while shopping for furniture ask for Donna”
10AM - 9PM
345 Rockaway Tpke, Lawrence
Furniture Stores
“Great experience and staff. Highly recommend this location. Dan was our guest specialist and made our purchasing easy and hassle free. Really liked the overall vibe here.”
10AM - 9PM
88-02 Queens Blvd, Elmhurst
Furniture Stores
“My experience today was AMAZING. Gained a loyal customer due to the well informative and amazing Sleep Expert Christian Valentin. Me and my girlfriend are moving the 1st of December in the next month so we were looking for a mattress that was just right for the both of us. He made it such a breeze and a no brainer. From explaining how important sleep actually was to explaining what the mattress is made of and all about adjustable bases. If it wasnt for him, we wouldnt have found the first perfect mattress. Mann this guy can sell water to a Fish. Amazing at what he does truly impressed. Made the time go by fast, with all the knowledgable information and wholesome hospitality. This guy deserves a raise man!!”
10AM - 9PM
72-25 Woodhaven Blvd, Glendale
Furniture Stores
“Everything went perfect with the purchase of a sofa. The salesperson was very helpful while at the same time giving us the time to look over the choices available and decide.”
10AM - 9PM
168-23 Jamaica Ave, Jamaica
Furniture Stores
“I went to the Jamaica Ave looking for a Mattress and had a great experience working with Guy Lafaille. I love the car analogy he used and made me spend more than what I intended to spend. Guy Lafaille is that location greatest asset, a true professional.”
“Professional and competent service and product. Second time I've purchased mattresses from this store and have been very satisfied both times. Salesmen and the delivery people are fine representatives of the company. When even the delivery people thank you for your patronage at Mattress Firm, you know you are dealing with a company where all the employees feel vested in the success of the company. I was favorably impressed.”
“We were able to get good service from Gabriel to make us feel comfortable purchasing our mattress. He also told us how to utilize the snore feature of our adjustable base and sent us a link to connect our WI-FI to the base.”
“I was very pleased with the customer service. The varieties and attention given to my needs were amazing. The cleanliness, the time spent with me and flexibility in delivery was outstanding. Ask for Josery and you will have the best deal! Vincent also helped out.”
11AM - 7PM
1903 Bruckner Blvd, Bronx
Furniture Stores
“Camilio was amazing .. very informative and helpful.. he made this such a quick and easy experience. It’s very rare to get exceptional Customer care these days and he definitely provided that.”
“Mileinny was amazing! She walked us through the entire process and made sure we felt confident we were making the right decision. Everything was so quick and easy — I still can’t believe we walked in on a whim and left with a couch! We spent less than an hour in the store from start to finish. Highly recommend!”
“My sister and I had a wonderful experience with Sashena at Taylor and Flanagan. She was so patient with us and took the time to really understand what we needed. She helped us find the Beautyrest mattress, which turned out to be exactly what my sister needed for her back pain. Highly recommend asking for her!”
“The store is huge and has beautiful furniture. The customer service is good but can do better. I went into the store to purchase a sofa and everything was ok at first. We waited for more than an hour and finally pay for the item. We were directed to a gentleman who weren’t that professional. Just cut us off widen we tried to ask a question. We were sold a larger sofa than we asked for , and had to canceled the whole transaction and do it over again to get the right size. The process took more than 2 hours and I was upset wasting so much time in a store that wasn’t busy or had many customers at the time.”
“10/10 experience glad I was able to work with Eric he definitely went out his way to explain & show me every mattress until I found the perfect one very knowledgeable on all the products very professional & down to earth person if I can recommend this location & Eric to everyone I know I more than certainly am”
“It’s my first time ever getting my own furniture so I really wasn’t sure how to go about it or what to get but everyone in there was very kind and took the time to make sure I know what I wanted and got what I liked. Especially Sochi she was a big help in getting the things I wanted if you go there I would recommend Sochi. I will definitely be back to get more furniture from them”
“Sarah was professional and kind. I was offered help as soon as I walked in. They had everything I needed at a great price that beats the big retailers. Even when the showroom didn't have what I wanted to see, Sarah was able to show me options on the computer and in their catalogs. It was a good experience shopping at the furniture outlet in Pelham manor.”
“I was looking for a king size mattress on the 5th of July. I was approached by a lovely lady name Roxanna. Hands down she made me feel special and well taken care of. I got a great price for a pillow top sealy. Thank you Soo much Roxanna. Your customer service is impeccable..”
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“We’ve been using Paradise Furniture for years, and I can’t say enough good things about Bruce. He is incredibly patient, never pushy, and always takes the time to make sure you’re completely comfortable with your purchase. His knowledge and honesty really set him apart.
The prices are truly unbeatable. We recently bought a new home in Florida, and Bruce handled shipping our furniture there seamlessly. Not only did everything arrive exactly as promised, but he also saved us a significant amount of money in the process.
If you’re looking for great service, fair pricing, and someone who genuinely cares about his customers, ask for Bruce at Paradise Furniture. You won’t regret it.”