LOFT is a well-loved clothing store known for its classic and timeless styles. Customers appreciate the quality of the clothing, with many noting that they still fit into pieces from years ago. The store features a good selection of clothing, though some customers have mentioned that certain sizes, like large and XL, can be hard to find. The layout is clean and attractive, making it easy to browse, though more racks could improve the shopping experience. The sales staff is described as kind, helpful, and attentive, contributing to a positive customer experience. However, a few customers have noted issues with online return policies and a lack of greeting upon entering the store, suggesting that a warm welcome could enhance the shopping experience. Despite some concerns about pricing and store policies, the overall sentiment remains positive, with many customers expressing a desire to return. The store is appreciated not only for its clothing but also for the service provided by the staff, particularly the co-manager who is highlighted for her exceptional assistance.
Excellent directions. Love Loft! Beautiful clothes & great sale prices.
May 2023
LOVE IT...I DON'T NEED 2 SHOP ANYWHERE ELSE...PLUS EXCELLENT ATTENTIVE SALES STAFF... THE QUALITY IS SO GOOD...I HAVE ORIGINAL CLOTHING FROM 1998..IT'S CLASSIC...TIMELESS...FEMININE...AND MOST IMPORTANTLY...AFTER 2 PREGNANCIES...19 AND 16 YRS AGO...I STILL FIT IN2 THEM..SIZE 8 AND 10...DEPENDING ON ITEM!!??
December 2022
Good display for finding easy what I look for. Staffs are all kind and helpful. I love this store. Absolutely I will go back.