IFM Collision Center in Mount Kisco is highly regarded for its exceptional service and quality repairs. Customers appreciate their transparent communication, regular updates, and dedication to customer satisfaction, which they describe as "Level 10 Service." The staff is known to be professional, friendly, and empathetic, making stressful situations easier for clients. The center offers great rates and consistently delivers outstanding work, leaving vehicles looking as good as new—often with added touches like cleaning the inside and outside of the car. Many reviews highlight their timely and on-budget repairs, as well as their cooperation with insurance companies. Clients feel confident recommending IFM Collision Center to friends and family, praising their positive attitude, high-quality work, and genuine care for customers. Overall, IFM Collision Center stands out through its excellent customer service, transparency, and commitment to providing a superior experience in collision repair.
I had to update my review. I want to thank Cherise the owner of the shop who took the time to reach out and address my concerns and make things right as she stated. Thank you again for listening to your customers concerns.
April 2025
IFM went above and beyond and did excellent work in restoring my car to Brand New condition! When I brought up an issue with the side view mirror replacement not being satisfactory they reached out to my insurance company and got authorization to upgrade to a better side view mirror and now it’s perfect! Thanks IFM !
December 2024
Someone hit my X3 two weeks after buying the vehicle. I was very happy with the work done and how they constantly kept sending updates on the status of the work.
