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“Very kind & knowledgeable staff. Always honest, willing to help, quality service repairs, trusted equipment! & they deliver, Chenango Supply Inc is far superior to their competitors.”
“I had to come in recently with a frustrating tub spout issue and walked out with exactly the outcome I needed — thanks entirely to Penny Singer.
Here's what stood out: Penny knew right away that Delta had a warranty path that would get me a replacement at no charge. She walked me through it, helped me get it sorted, and sent me on my way without spending a dime. She absolutely could have just sold me a new part and moved on. Instead, she did the right thing for the customer, even though it cost the store a sale.
That kind of integrity is rare. You don't see it often in retail, and you really don't expect it when you walk into a plumbing supply house frustrated and not knowing where to start. Penny turned what felt like a headache into a non-issue.
If you're heading to F.W. Webb, ask for Penny. She knows her stuff and she'll actually look out for you.”
“Dillon is the best sales associate I’ve ever worked with, every time I go in he helps me get what I need. Always a great face to see and chat with in the store!”
“Prices are high on some stuff . Other than that the store is clean always has supplies in stock . Customer service and all employees are friendly , polite an they take you where you need to be.”
7:30AM - 4:30PM
59 Chenango Bridge Rd, Binghamton
Hardware Stores
“Stopped here on a whim yesterday in search of a shower door. Upon arrival we saw the showroom was closed so we went to customer care and asked if they had any. We were told they could custom order one, then the woman told us to hold tight while she checked on something. Turns out they had 2 shower doors in stock that would have worked for us. We picked the door and made the purchase. I went to go get my vehicle to load them in and they insisted on delivering it to us for FREE. Talk about amazing customer service, they were so helpful, patient and went above and beyond to get us what we needed at a huge discounted price. Delivery driver was amazing, curtious and helpful. Wish we had found this place sooner and been using them for products before this. GREAT JOB!”
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
“This hardware store is awesome. What a refreshing difference from the unhelpful big box stores. I was greeted the minute I walked in and was asked how they could help by the most friendly and knowledgeable employees. They helped me out beyond my expectations. Also, this place is huge and they have an incredible selection of practically anything you could want. I highly recommend checking these guys out instead of going to the big box the next time you need anything for your home or garage. You'll be happy you did!”