FedEx Ground is a reliable and customer-focused shipping service. The managers and supervisors at this location are described as very friendly and accommodating, working closely with employees to ensure their success. Employees enjoy various perks, such as free gifts, prizes, and food, and the pay is reported to be great. The company has provided a positive experience for new hires, offering them the opportunity to prove their worth and giving them hope, regardless of the final outcome. One customer, in particular, had a positive interaction with an employee named Zack, who went above and beyond to resolve a delivery issue in a timely and professional manner. Overall, FedEx Ground is portrayed as a business that values its employees and strives to provide excellent customer service, even in challenging situations. The reviews highlight the company's commitment to working with both its staff and its clients to ensure a positive experience.
Second day in a row they’ve exception scanned my package for next day delivery despite being told it was out for delivery both days. Been sitting home both days, no one has showed, have cameras. They’re the worst.
August 2024
FedEx has no respect for their Drivers, No training for their package handler Damage and Destroyed packages are loaded into Trucks with no care in the world. Trying to hide Damage Packages.
May 2024
No action was done yesterday or today when I reported a driver that had threatened physical harm to me, I was working security at the fed ex in Blasedell, as of today I told my boss to never station me at a fed ex again as their drivers clearly cannot be trusted.
