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“I had several Amazon returns. Georgina was so patient as we tried to figure out which item went with each code. Even when some of the codes didn’t work (Amazon issues), she helped me through the process of fixing them! Georgina, thank you for your amazing customer service!!! I gave her a high five when I left!! I will be back!”
“I had an incredibly detailed and irregularly sized portfolio that was 70 pages in length. This store was incredibly patient while I figured out how to format my design. All in all, I received my entire portfolio, finished, double-sided, and hole-punched, in less than 12 hours. In addition, my portfolio had lots of black and vibrant colors, which showed up fantastically on the print. FedEx, you have a customer for life. P.S. Thank you, Dan.”
“I’ve come here a few times for Amazon returns, and all the staff I’ve encountered here have been incredibly kind, helpful, and seem to genuinely enjoy working here. Also used their notary public service (call ahead for hours for the notary public). This store has become one of my favorite errands to visit:)”
“Best, friendly staff in the area. Idk if the people who deliver actually work directly out of the local offices, like it appears everyone here believes, but if that's the case, they should occasionally review their carriers- random.check ups, etc.My carrier on Mitchell Pl gives me Cleveland Ave mail frequently, and he doesn't always give me, my mail. I have informed delivery and I don't always get what I'm supposed to get. But at least 2x a month Im guaranteed to get Cleveland Ave mail.However, the staff at the counter are always nice, and I have never had a single problem at this location”
“I always mess up my transaction somehow when I come here ? but the lady with the short gray hair who works there is always patient and understanding with me anyway. I really appreciate that. Shout out to her”
“Picked up an eBay delivery today. Staff at the UPS Store were outstanding. Helpful. Friendly. Efficient. Bins available for cardboard and packing so that you can inspect your items. Charges very reasonable too”
“I have been having nothing but problems with getting my passport delivered. I saw that it ended up out for delivery in Buffalo New York(I live in Wisconsin), so I called this location and spoke to Peter. He helped me finally resolve my delivery complications and went above and beyond to make sure I had a resolution. He deserves a raise and all the good things in the world!”
Open 24 hours
650 Delaware Ave, Buffalo
Shipping Centers
“We are an older couple and had to bring in a 44 lb packagefor shipping today 3pm on June 6 2023. The two folks behind the counter were the absolute best. They helped us get the package in and took care of us in the most friendly, courteous and professional manner. They Rock!”
“After they made simple mistake with package they did everything in their power to fix it as fast as possible. Between the manager and everyone else I dealt with they were so polite and nice.”
“Love the friendly and familiar faces that are luckily still there through rain, snow and sunshine. They're always glad to see me, as I am them. The 24/7 kiosk is very convenient and easy to use.”
“Centrally located, great hours. I live in the Southtowns so I normally go to my local Post Office, but when I need a later one, I love that this is available. I've always been treated respectfully and the postal workers are fast-working and knowledgeable!”
“I think Darlene may have been the best, friendliest, and customer oriented employee I have ever seen. I came in for a new passport and she helped me through the whole process. She was happy, eager to help, and knowledgeable in what she was doing. The experience she gave will make me want to go back to see her again! Thank you Darlene!”
“I loved the service! I tend to be anxious at USPS because it feels like I have to do everything by myself when I don't even know what I have to do. But the workers there were super helpful!”
“Great post office these people work very hard and they have a counter that you can drop off pre-labeled Parcels so you don't have to wait in line. A well-oiled machine in my opinion”
“Can we talk about Melissa for a second? This woman’s customer service is phenomenal. She is the definite of excellent customer service. She also has a great demeanor. I was having a really bad day and she was able to make me smile and for that I appreciate her more than she could ever know.”
“Latisha & Mamaun have been extremely helpful and patient. Would bring 50-75 packages per day and despite that they were pleasant without hesitation. Appreciate it”
“This is a central Post Office so it's always got a line. Also don't try and make a left out of the parking lot, you'll be waiting and holding up everyone else forever.”
“I was trying to have several packages picked up. I’m unfamiliar with the process, So I reached out to my local post office, which is located on William Street in Buffalo. When I called the night before I spoke with Alicia, who was extremely helpful, Giving the important information I needed to make sure my package pick up went smoothly. When I called back the next morning to let them know I forgot to submit the online request she told me “no problem. I printed out and gave him the information from your prior request” she went above and beyond to make sure everything went smoothly, even calling him after I had just missed him. He came back 10 minutes later and was nice as ever.”
“Super nice. I made a mistake and marked sad face under the credit card. I really didn’t mean to. The guy was super nice and helpful. I wasn’t having a good day. He was very understanding. I hate technology.”
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“I delivered here the receivers are amazing The employees just are so incredible and I haven't laughed so hard in years with the one gentleman that was working darn it and forgot his name he was great so yeah if you ever have to go there it's awesome hardly no way everything was taken right away thank you so much for your service”