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“Very courteous and knowledgeable staff at the Transit Rd Williamsville location. They charged more than I expected for the small box itself ($10) but everything else was reasonable.”
“Picked up an eBay delivery today. Staff at the UPS Store were outstanding. Helpful. Friendly. Efficient. Bins available for cardboard and packing so that you can inspect your items. Charges very reasonable too”
“My cold-chain required package was jeopardized by the sender with many mistakes but Gabby was so helpful with me to save it, beyond expectations. She patently listened my concerns on multiple phone calls, helped me figuring the things out. After all, my package got saved thanks to her!”
“I always mess up my transaction somehow when I come here ? but the lady with the short gray hair who works there is always patient and understanding with me anyway. I really appreciate that. Shout out to her”
“I love this location. I’ve had a mailbox here for over three years. The Customer Service is always pleasant and then when I come in, and my package are ready.
Build relationships and trust best UPS in Buffalo”
“Eli went above and beyond to help me. He was working all alone taking care of multiple people while maintaining a positive attitude. Before going to this location for the same problem I went to a different location where I found no help at all. Eli deserves a raise or bonus for his hard work and enthusiasm!”
12:30 - 8:30PM
285 Cayuga Road, Buffalo
Shipping Centers
“This is my favorite post office! The staff have been helpful every time I visited. I like the long flexible hours which means I can send mails and packages at a time when other post offices are closed. This is very useful especially on weekends. Never had any issues going there.”
9:00 AM - 7:00 PM
250 Delaware Ave, Buffalo
Shipping Centers
“We are an older couple and had to bring in a 44 lb packagefor shipping today 3pm on June 6 2023. The two folks behind the counter were the absolute best. They helped us get the package in and took care of us in the most friendly, courteous and professional manner. They Rock!”
12 - 5PM 9 - 11AM
683 Ridge Road, Buffalo
Shipping Centers
“Best, friendly staff in the area. Idk if the people who deliver actually work directly out of the local offices, like it appears everyone here believes, but if that's the case, they should occasionally review their carriers- random.check ups, etc.My carrier on Mitchell Pl gives me Cleveland Ave mail frequently, and he doesn't always give me, my mail. I have informed delivery and I don't always get what I'm supposed to get. But at least 2x a month Im guaranteed to get Cleveland Ave mail.However, the staff at the counter are always nice, and I have never had a single problem at this location”
9AM - 1:30PM
1035 Broadway, Buffalo
Shipping Centers
“We are an older couple and had to bring in a 44 lb packagefor shipping today 3pm on June 6 2023. The two folks behind the counter were the absolute best. They helped us get the package in and took care of us in the most friendly, courteous and professional manner. They Rock!”
8:30AM - 5:30PM
5325 Sheridan Drive, Buffalo
Shipping Centers
“I think Darlene may have been the best, friendliest, and customer oriented employee I have ever seen. I came in for a new passport and she helped me through the whole process. She was happy, eager to help, and knowledgeable in what she was doing. The experience she gave will make me want to go back to see her again! Thank you Darlene!”
“After they made simple mistake with package they did everything in their power to fix it as fast as possible. Between the manager and everyone else I dealt with they were so polite and nice.”
8:30AM - 5:30PM
5500 North Bailey Avenue, Buffalo
Shipping Centers
“This is a central Post Office so it's always got a line. Also don't try and make a left out of the parking lot, you'll be waiting and holding up everyone else forever.”
8:30AM - 5PM
229 West Genesee Street, Buffalo
Shipping Centers
“I have been having nothing but problems with getting my passport delivered. I saw that it ended up out for delivery in Buffalo New York(I live in Wisconsin), so I called this location and spoke to Peter. He helped me finally resolve my delivery complications and went above and beyond to make sure I had a resolution. He deserves a raise and all the good things in the world!”
“Great post office these people work very hard and they have a counter that you can drop off pre-labeled Parcels so you don't have to wait in line. A well-oiled machine in my opinion”
“I screwed up my appointment for my passport, Jahid took me anyway and got me through the process. Even though he didn't have to. I would have had to reschedule and do a whole different day, awesome employee, and amazing service!!”
8:30AM - 5:30PM
695 Washington Street, Buffalo
Shipping Centers
“Latisha & Mamaun have been extremely helpful and patient. Would bring 50-75 packages per day and despite that they were pleasant without hesitation. Appreciate it”
“I loved the service! I tend to be anxious at USPS because it feels like I have to do everything by myself when I don't even know what I have to do. But the workers there were super helpful!”
“Super nice. I made a mistake and marked sad face under the credit card. I really didn’t mean to. The guy was super nice and helpful. I wasn’t having a good day. He was very understanding. I hate technology.”
8:30AM - 5PM
2061 South Park Avenue, Buffalo
Shipping Centers
“Can we talk about Melissa for a second? This woman’s customer service is phenomenal. She is the definite of excellent customer service. She also has a great demeanor. I was having a really bad day and she was able to make me smile and for that I appreciate her more than she could ever know.”
8:30AM - 6PM
1200 William Street Rm 200, Buffalo
Shipping Centers
“I was trying to have several packages picked up. I’m unfamiliar with the process, So I reached out to my local post office, which is located on William Street in Buffalo. When I called the night before I spoke with Alicia, who was extremely helpful, Giving the important information I needed to make sure my package pick up went smoothly. When I called back the next morning to let them know I forgot to submit the online request she told me “no problem. I printed out and gave him the information from your prior request” she went above and beyond to make sure everything went smoothly, even calling him after I had just missed him. He came back 10 minutes later and was nice as ever.”
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“I delivered here the receivers are amazing The employees just are so incredible and I haven't laughed so hard in years with the one gentleman that was working darn it and forgot his name he was great so yeah if you ever have to go there it's awesome hardly no way everything was taken right away thank you so much for your service”