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“This feels like the biggest Valu I've ever been in. As with them all, nice staff and good products. No complaints. Wait one complaint: I would prefer a variety of watering cans, instead of just one size. I need a small one for my indoor plants.”
“I drove by the place dozens of times & I needed some keys copied... OMG, this place looks small but huge inside & packed with all the hardware needs. The lady helping me, ? ? ? so friendly, helpful & had an amazing smile. Got what I wanted for a good price too. I'll be back for sure!”
“I bought a grill that was on sale. It was a great deal on a really nice grill. The workers measure the opening to my suv and needed to take a side tray off to make it fit. The screws were quite pesky and it was taking some work to loosen things up. I apologized for the extra work they had to do, but everyone responded with " it's not a problem at all" Super Job to all of the staff! Thank you so much. I will be seeing you guys soon.”
“On more than one occasion I found myself looking all over fort Erie for something only to end up at this store. Walk in and you will find an employee that is friendly and helpful . The owner is extremely knowledgeable about the products he sells.”
“The gentleman behind the counter was very helpful. I needed p v c plumbing fittings, they had them. He was very nice and gave educated answers to my questions. A very nice place, everything tidy and clean and in order many parts available. Great selection, we'll definitely frequent there when possible.”
“If I'm in the area I'll come to this hardware store because they have a lot of items that you can't find at the other hardware store in Hamburg , like a larger selection of fasteners and other things a serious DIYer might use. It's one of the last remaining old school hardware stores that can still compete against the big chain hardware franchises.”
“I was able to find a dryer vent cover with the help of an associate.
The staff are very friendly and helpful. The goods are reasonably priced, too.”
“This hardware store has a variety of items and is located in my neighborhood. No need to go to a big retailer or when I need one or two items and can get in and out faster.”
“Great little hardware store. Had everything I needed. Even took my order, ahead of time and held on to it for me for 10 days before I came to pick it up. Verona went the extra mile ! She is so dedicated to her customers and their needs, very pleasant and helpful! She is an asset to that store ! Thank you Verona for going above and beyond for me ! You really gave an impressionable customer service!”
“Show the prices may be a little higher than home Depot but I'll say this, when home Depot is a ghost town, if I'm walking around looking for something someone always comes to help me at Value”
“I have been a regular customer at the Hamburg location for several years
I can't say enough how pleasant, knowledgeable and professional the staff is. I would personally like to acknowledge Tim who on more than one occasion has gone out of his way to assist me”
“If you’re looking for other parts that you cannot find anywhere else, this is the place to go. They have a variety of what you need. Just ask the salesman at the register he will point you in the right direction. Very nice place very polite people he will help you out.”
8:30AM - 4PM
1705 Broadway, Buffalo
Hardware Stores
“Long overdue, this store has thee best customer service, hands down. I’m in there several times a week, like seeing family, knowledgeable, helpful… really can’t say enough…. Hope this store never leaves”
11:30AM - 8PM
68 Church St, Hamburg
Hardware Stores
“We needed an adapter for a new gas oven - just moved to the neighborhood - and the owner was very helpful (even after I had to come back after I bought the wrong thing). Will definitely go back anytime we need hardware.”
“Service is great employees are fast and friendly. if you order online you can show up same-day and stand at the counter they will get everything you asked for right then and there , Only because the Mrs. ordered it just before we got to the store otherwise it's already waiting for you lol”
“Had the equipment I needed. They were very informative about the equipment I purchased, and took the time to show me how it worked. Very customer service oriented. Good people.”
7AM - 4:30PM
2540 Walden Ave Suite 100, Cheektowaga
Hardware Stores
“Ryan was a great help getting me my supplies and answering questions. You must be an hvac business, you can't walk in off the street and make purchases. This is a store for professionals, in the business.”
“Always seem to have the products I can't find at big box store and prices are usually better on top of it, if you have a softener they are the only place left in area I know with Morton salt instead of cheap diamond crystal that causes problems down the road. As far as hardware goes, if I'm working on a car, equipment or project and need something they are the only place I go because I know they will have it. Wether it's a specialized fastener, hardened bolt, or stainless hardware it doesn't matter, sae or metric they have it.”
“Helpful staff that's willing to take the time to make sure you're purchasing the best product at the best price for what you need. Conveniently located in the D&L plaza.”
“Friendly knowledgeable staff... Thanks again ladies for going the extra mile (searching through fresh shipment for what I wanted, instead of making me come back!)...Love their product lines... They've come pretty far in the past 30 years!... Save your money - product + extended warranty - still cheaper than big box stores.”
“I recently had an incredible experience at Arthur's True Value Hardware in Orchard Park. On my visit, I purchased two chainsaws: a mid-level gas-powered one and a professional model electric version. The same day, I went through three tanks of gas cutting up 26 trees on my property. The performance of these chainsaws was nothing short of impressive, marking a significant improvement over what I was using previously.The staff at Arthur's True Value Hardware were outstanding. Not only were they super helpful, but they were also incredibly educated on the products they sell. They guided me through the options, ensuring I made a quality purchase that best suited my needs. On top of that, they assisted me in getting an extended warranty for both units, which adds an extra layer of confidence to my investment.Choosing chainsaws could have been a daunting task, but the expertise and customer service at Arthur's True Value made it a smooth and satisfying experience. Whether you're a professional or just looking to maintain your property, I highly recommend visiting Arthur's for your hardware needs. Their knowledgeable staff and the quality of their products are what set them apart.”
6:30AM - 4:30PM
5635 Transit Rd, Depew
Hardware Stores
“Had my part in stock at the same prices as online. Did not have to wait 3-5 to have my furnace fixed for a $4 part. Thank you so much since its January in buffalo”
“Duch Builders has the BEST customer service. They know how to do pretty much anything. Walk in their with any project idea you have and they'll help you come up with a solution that works for you.”
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“My sister & I have been dealing with the Blasdell, NY store for years. It's the only Home Outlet store we ever visit. Dan (store manager) is the best! He has helped us through countless remodels. He is always patient, listens and is happy to help guide us. Everyone at this store is amazing! We will always go here for our home improvement needs.”