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“Very friendly, helpful and genuinely care about dogs/pets. Went in looking for something to help an anxious dog Im watching and they recommended some great relaxing treats.”
“This place has a great variety of pet toys, foods, and snacks and I thought the prices would be high due to being a small shop but they were decent. I am visiting from Rochester and had to stop in for our dog who likes to destroy her toys and found a few high quality options. I should have taken more pictures but now you’ll just have to visit in your own. Shop small!!!”
“Has the biggest selection of dog kibble in the area as far as I can tell drom shopping around. Basics are fairly priced, things like collars or harnesses; things like toys and pet beds can be very pricey though”
“I love shopping at Clyde's. They have so much inventory--from bird feeders, bird food, to everything for dogs and cats, horse needs, lawn care needs wildlife food, etc You name it they have it. I s really amazed at the varieties of dog food and treats they carry. They have a knowledgeable and friendly staff. It's my "go to" place.I highly recommend Clyde's for all your animal needs.”
“Wonderful selection of fish! The owner is very friendly and knowledgeable on the different species of fish I have inquired about. Better than the chain pet stores!”
“Great place staff is amazing. Just moved here why on earth is the water hose to wash the dog like a power sprayer scares dogs . It’s so loud and sprays crazy hard . Wth are they thinking . Other pet values do not have sprayers like that not cool”
“Friendly knowledgeable staff... Why shop the supply store when you can deal with "good people who care"... Besides they keep the prices same and sometimes better than big stores OR internet”
“My dog, Walter Eugene, had an incredible experience (and so did I) on his debut day at daycare. I felt so comfortable with him being in Omar's care whose evident affection and commitment towards the pets reassured me. I immediately loved Shannon - she was so warm and kind.Walter's joy was palpable as he found a companion in Joey, another beagle, to romp around with. He emerged from his day at daycare a transformed pup - happily tired and, dare I say, even better behaved!”
“I use the PET Supplies Plus on Transit Rd in depew, NY. I love to use there online ordering. I also appreciate the curbside service & there Thank you notes. Keep up the great job.”
“Both of the employees I interacted with were just awesome! I couldn't find what I came for so I asked about it. She knew exactly what I was talking about and she went in the back and brought out a whole case!
Checkout was a breeze and the cashier was extremely pleasant - sort of a rare case these days!
Thanks for the great service! All 3 of our dogs were thrilled with the treats, too!”
“It had been a while since I shopped here, but I recently became a pet parent again. First of all, I was SHOCKED to see prices for canned cat food WAY LOWER than the grocery stores! I thought they'd be higher! I was also quite happy to see a big selection of feline products. If you're looking for higher-end products (a bit out of my price range now), they carry these as well. I'll also say that the staff here are absolutely amazing. Every single time I've been here over the years, the customer service has been excellent and the employees are cheerful and knowledgeable. My daughter manages a pet store in another state, so I know a bit about the industry from her and so I don't give underserved accolades. Well-done, Pet Supplies Plus.”
“Love them! We have a 7 month old pup who loves it! They are amazing with the socialization and play. Z comes home happy and exhausted. Everytime we pull up, he can't wait to go in and start playing. The staff are super friendly and it's really easy to book day care.”
“Patrick is a true gem. He loves the dogs he works with, does an impeccable job and has exceptional customer service. I always ask for him to do both of my labs nail trims. He makes it a pleasant experience for them. Definitely the best groomer.”
“I brought my Maltese here to be groomed today, his groomer, Frankie, was an absolute pleasure to work with! She was fantastic! I warned her about his behavior (he doesn’t love being touched/groomed around his face) and she really exceeded my expectations!! She was warm and informative and clearly cares about the dogs she grooms! Thank you Frankie!!! You are amazing! I will be back to see her because I am so impressed and happy with his cut and service!!”
“I brought both of my cats patch and paint it in for haircuts today. And the salon groomer was wonderful with my kids. She loved them they and I love the way they look and the way they were treated there with her expertise on giving them their haircuts. Thank you very much David Thron. Patch ?Peanut ?”
“I’m always at Pet Smart on Walden Ave buying feeders for my fish. Met a young man name Ryan today who was working in that department. He was very kind and very professional with assisting me with the feeders. I needed 200 and he, without hesitation, starting catching them and counting them out. I’ve had other employees question me why I need so many feeders but he just started catching them. His customer service was excellent and just wanted to express my sincere “thank you” to him for being so helpful and mannerable! His parents raised a wonderful respectful son! ????!”
“My wife and I can't say enough good things about the staff at this PetSmart. When we moved to Orchard Park we needed to find a place close by for our senior standard schnauzer to spend his days in camp. Klaus would practically bound across the parking lot to get into to see all of his friends amongst the staff and fellow boarders. Over the course of two years he spent the majority of weekdays at PetSmart. We monitor our dog's behavior closely and based on our observations know that Klaus was welcomed and well cared for by the staff. We recently moved to North Carolina and were floored that the staff were so thoughtful to send Klaus some going away presents -- presents that indicated they knew Klaus like we know Klaus: breath chews to make his sardine habit less offensive, hip and joint chews for the old boy, a blanket for his naps, and balls for the puppy inside. We can't recommend this location any more than five stars, and so all I can say is that it's an honest and well earned five stars.”
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“Overall, the experience there’s always good. The employees are generally very knowledgeable, and if for some reason, they don’t know it instead of pretending or making a guess they go and ask for additional help, which I personally appreciate! Sometimes the website is not in accordance with their actual in-store stock, but I really don’t think that’s their fault cause I’ve encountered that at multiple locations. They’re always willing to accommodate exchanges and refunds, obviously with appropriate proof. My girls when I bring them there are always treated very well and get lots of lovin!!”