“Donna at Extra Space Storage was absolutely wonderful to work with. She was incredibly patient, kind, and helpful throughout the entire process, even when the circumstances weren’t ideal. I really appreciate the way she handled everything and would highly recommend working with her. Thank you, Donna!”
“Constantly increasing rates, went from $60-$130 in six months!!! Staff is friendly but rate increases are done automatically through computer system.
*** was contacted by Tia who was able to help assist with the increasing rates. Still increasing, but at least she was able to get it down a little more. Thank you again for taking the time to reach out to address the issue.”
“Just had an amazing experience with Colin in the office. He had a wine of people and was the only person there he handled everything for all of us with patience and understanding as we all had to change our codes because they just changed ownership in front of us was the older woman who is losing two giant storage units and is late on her payments and we all had to wait while she asked 30 questions which is understandable. Colin handled it like a pro. Your company is lucky to have he like this young man.”