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9AM - 12:30PM 2 - 5PM
515 Harris Hill Road, Bowmansville
Post Offices
12 - 5PM 9 - 11AM
683 Ridge Road, Buffalo
Post Offices
“Best, friendly staff in the area. Idk if the people who deliver actually work directly out of the local offices, like it appears everyone here believes, but if that's the case, they should occasionally review their carriers- random.check ups, etc.My carrier on Mitchell Pl gives me Cleveland Ave mail frequently, and he doesn't always give me, my mail. I have informed delivery and I don't always get what I'm supposed to get. But at least 2x a month Im guaranteed to get Cleveland Ave mail.However, the staff at the counter are always nice, and I have never had a single problem at this location”
“Went in for passports today, got through two appointments in about 10 minutes. Our pictures from Walgreens were no good, so they retook them, explained all the fees and assembled everything for us very quickly. Was much easier than expected.”
9AM - 2PM 3 - 4:30PM
2300 Bowen Road, Elma
Post Offices
“The Elma Post Office has been great to work with for our EDDM (Every Door Direct Mail) campaigns. The staff is always friendly, knowledgeable, and professional, and they make the process quick and easy. They are helpful with questions, efficient with our EDDM shipments, and consistently provide excellent customer service. We really appreciate the friendly staff and reliable service at the Elma Post Office and would highly recommend them!”
8:30AM - 5PM
9630 Transit Road Suite 1000, East Amherst
Post Offices
“I had a great experience at this post office location! Brian was incredibly helpful in helping me renew my passport. He was informative, friendly and very pleasant! Thankful for his help.”
10:30AM - 1:30PM 2 - 5PM
6150 Seneca Street, Spring Brook
Post Offices
“The Spring Brook NY Post Office is my go to due to the location but mainly because of the experienced and competent woman who works there. She is beyond friendly and professional. Thank you for always making my visits easy.”
9AM - 12PM 1:30 - 4:30PM
6045 Railroad Street, Clarence Center
Post Offices
“Great service here! The postmaster Justin really takes care of the customers. Top notch post office and customer service. Highly recommend to go here. A+++☆☆☆☆☆”
“I went in to the Getzville Post Office last month to get a passport picture taken and send my completed application. They couldn't have been more helpful. They saw that I had signed the application in blue ink instead of black and gave me a new form. They took multiple pictures and included more than one with the application to be sure that at least one was acceptable. They had pre-addressed envelopes.
I explained that I needed it in about ten weeks and they told me that I didn't need to pay extra to expedite it. I received my new passport in 17 DAYS. Thanks for the help!”
“After they made simple mistake with package they did everything in their power to fix it as fast as possible. Between the manager and everyone else I dealt with they were so polite and nice.”
“I loved the service! I tend to be anxious at USPS because it feels like I have to do everything by myself when I don't even know what I have to do. But the workers there were super helpful!”
12:30 - 8:30PM
285 Cayuga Road, Buffalo
Post Offices
“This is my favorite post office! The staff have been helpful every time I visited. I like the long flexible hours which means I can send mails and packages at a time when other post offices are closed. This is very useful especially on weekends. Never had any issues going there.”
8:30AM - 5PM
2061 South Park Avenue, Buffalo
Post Offices
“Can we talk about Melissa for a second? This woman’s customer service is phenomenal. She is the definite of excellent customer service. She also has a great demeanor. I was having a really bad day and she was able to make me smile and for that I appreciate her more than she could ever know.”
10AM - 1:30PM
200 Lee Road, Buffalo
Post Offices
“Typical college bookstore. Almost everything is obscenely overpriced. One positive is that you can order your textbooks online and ship them to the store to save on shipping fees. Upon entering the store, I was greeted by several employees, and asked if I needed assistance. I just handed them my email confirmation, and I was given my books. Easy in and out in less than 15 minutes. You can probably find the books much cheaper online if you look hard enough.”
8:30AM - 5:30PM
5325 Sheridan Drive, Buffalo
Post Offices
“I think Darlene may have been the best, friendliest, and customer oriented employee I have ever seen. I came in for a new passport and she helped me through the whole process. She was happy, eager to help, and knowledgeable in what she was doing. The experience she gave will make me want to go back to see her again! Thank you Darlene!”
“The Lancaster Post Office has been fantastic to work with for our EDDM (Every Door Direct Mail) campaigns. The staff is consistently fast, knowledgeable, and professional, and they make the process of getting our marketing materials shipped and processed much easier. They are always helpful when we have questions and get everything handled efficiently. We really appreciate the great service and would highly recommend the Lancaster Post Office for anyone needing reliable postal or EDDM services!”
8:30AM - 5:30PM
5500 North Bailey Avenue, Buffalo
Post Offices
“This is a central Post Office so it's always got a line. Also don't try and make a left out of the parking lot, you'll be waiting and holding up everyone else forever.”
8:30AM - 6PM
1200 William Street Rm 200, Buffalo
Post Offices
“I was trying to have several packages picked up. I’m unfamiliar with the process, So I reached out to my local post office, which is located on William Street in Buffalo. When I called the night before I spoke with Alicia, who was extremely helpful, Giving the important information I needed to make sure my package pick up went smoothly. When I called back the next morning to let them know I forgot to submit the online request she told me “no problem. I printed out and gave him the information from your prior request” she went above and beyond to make sure everything went smoothly, even calling him after I had just missed him. He came back 10 minutes later and was nice as ever.”
“I run a side business so needless to say I am here a lot with packages to ship to my customers. Every time I'm here John or Mike never fail to put a smile on my face. These two go above and beyond to ensure stellar service and I actually look forward to my post office runs solely because of them. In fact, I once dropped my credit card in the post office and they made sure it got back to me. Now THAT'S unparalleled customer service. I love this location!”
“This was likely not the best representation of this post office as it was a Saturday before Xmas so it was busy and slow. There was also a problem with a computer so only 2 were up and running. It looks like normally there is at least 3 if not 4 registers.
Staff were very polite and knowledgeable. There was plenty of packing material, even special holiday themed boxes and mailers.
This is great if you're a Canadian and need to mail something in the USA as its right beside the Galleria mall.”
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“Quick and easy unlike NYC where I used to live. Buffalo is much calmer. Just a heads up, they do close for a period of time during lunch hours. It's funny how things are reversed here. As a New Yorker, we'd go out on our lunch break to mail out packages. Also, there is no kiosk system here.”