“Tools aren't super expensive, I buy my lawnmowers here every 3 years. Bought one for the oldest kid for Father's day. Still work's like a dream. Prices are up, but they are up everywhere. And I would pay more for products that are made in America with American sourced and built parts.
My wife bought a Genesis special edition drill and lost the charger. The manager is giving me a free charger. I'll keep buying our tools and mowers here. But I'll keep buying my Craftsman tools for the car and heavy-duty work. Mowers, as long as they're gas, I'll buy them here. Snowblowers I will buy.at home Depot But doors, toilet seats, here.”
“Love this place . You can really score if your into DIY , definitely the place to go to save a couple dollars yet get some decent items like anywhere they have levels to their quality of tools.... Something for everyone, contractors, hobbiest, DIYers home repair so much stuff, it's like Disneyland for the DIYers.!”
“Yesterday, I needed some plumbing work done on my kitchen sink and was quoted an absolutely ridiculous price from a local plumbing company. After asking them to leave, I came to Suburban Hardware and one of the most wonderful woman in the world walked this clueless girl through everything I would need to fix it, went step by step with me, and told me she knew I could do it. And I did it! I'm so thankful to this business for always just being amazing. Special shout-out to the jaws of life guys in the back who freed my PVC. Thank you all!”
“Consistently professional, friendly and knowledgeable service. Kudos for providing a clean, neat and well merchandised store that makes every visit a great experience!!”
“The deli selection is wonderful. We have our bacon sliced perfectly. The Sharp American cheese is my favorite, and their own turkey sandwich meat is awesome! Not overly salty or wet, like most.”
“Outstanding customer service. I had a problem with my order, partially due to a misunderstanding on my end; however, HF was very responsive and resolved it quickly, professionally, and left me a very satisfied customer.”
“Central Square store is doing better since manager Mike is back. Before when he was out I literally had to go to the Pulaski Store for things I needed. And they were very helpful there. But I am 4 minutes from Mikes store. So it is much more convenient to me. Mike runs this store the way stores used to be run. Customer service is impeccable. The new staff is willing to help with anything. And I have to say Darren is awesome. If he isn’t sure of something he will find out where or what it is. He is on top of his game. Fiona you young lady have always been so helpful. Congratulations. If Mike is aloud to continue with his running this store. Your Central Square store will be #1. Again thank You all at Central Square your doing a great job.”
“On Feb 4 around 11:45am, I entered Home Depot Cicero in search of a product recommended by my plumber. I spoke with the female assoc who was at the entrance, and she not only told me where to find it but walked me to the exact location. We talked about how much I needed, and she plucked the larger (heavier) bottle off the shelf to carry it to the front - right to customer service (which was on the side on thr store where I parked). She then went one step further and asked the CS gentleman to carry it out to my car for me. I knew I was not feeling well, but the perceptiveness of the young lady was beyond expectation. I was remiss in getting their names, so I hope the scheduler or manager can determine who they are and extend my gratitude for their kindness sometimes not found in our world today. Thank you.”
“I never have to hunt for a worker to find what I need. Everyone is helpful. This is a great place to shop for seniors. They bring the items to the front and carry everything out to your car if you need help. And they always have what I need.”
“Went in looking for one item and it was there and it was easy to find.... I walked around looked at a few other items just to keep up with what's going on and self check out was very quick and very easy....”
“Helped us get a new hydraulic line on a freezing cold Saturday to get our snow blower back up and running. Fair prices would go to him again for a hydraulic line.”
“Employees are (friendly)approachable if need any assistance, respectful and very knowledgeable about their store and products. This place has all kinds of farm equipment, yard supplies like soil,wood,animals foods of all kinds,this is a must go to store and prices doesn't seem bad at all,ask for stephen or Rachelle very professional employees.”
“Attention Truckers: When delivering here and if your driving a 53 ft trailer, drive very slow onto the parking lot as there is a mailbox there which could be hit, have your tandems adjusted accordingly. Check in with the staff and they'll have you dock in an available door. This will mostly be a straight line back if you set yourself up correctly. Unloading was under an hour and I got my signed BOL's from receiver. And when you leave, again do it very slowly and with cautionOverall The workers here are very friendly and have a good sense of humor. I would deliver here again!”
6AM - 10PM
3861 NY-31, Liverpool
Hardware Stores
“I went here and every employee was very respectful, helpful and professional at all times. Prices are a bit high but,items are also affordable this,place is worth the trip.”
7AM - 4PM
106 Boss Rd, Syracuse
Hardware Stores
“Did delivery here. Staff is good, overnight parking is cross street.
Receiving starts at 8 AM.
42000 pounds unloaded in 35 minutes.
???? 5/5
Also they have nice and lots tools and discounts.”
“Luis at tool rental and John the manager were able to to help resolve an issue with their rental truck that had problems. John was able to resolve my issue and ask for a favor at the Cicero Home Depot that had a properly equipped truck! Thank you for the help, it means a lot to make things right!”
“I don’t usually go out of my way to write reviews for big chain stores, but this one deserves it because of a standout employee. The gentleman who runs the kids club is absolutely incredible. I didn’t catch his name, but his energy and genuine care for the kids really made an impression on me.
I brought my kids, including my older two who are at that “too cool for everything” stage, and somehow he managed to pull them in and keep them engaged the entire time. That’s not easy to do. He made the whole experience fun, interactive, and welcoming for everyone.
You can tell he truly enjoys what he does and wants the kids to have a great time. That kind of enthusiasm and effort is rare to come by these days, especially in a retail setting. Honestly, I would come back just for the experience he creates.
I hope management recognizes what a difference he makes—employees like that are hard to find and even harder to replace.”
“Always A great pleasure shopping at the store. The staff and the owner are exceptionally helpful consistently. I find the prices competitive even better at the store versus the big box stores. I now shop there exclusively. Highly recommend!”