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“Katonah postmaster was terrific, I had an issue trying to forward a business address as we moved. Online service was not helpful and she walked me through it and within 10 days or so the business mail started to get delivered, she was patient and so helpful!”
8AM - 1PM 2:30 - 5PM
8 Front St, Croton Falls
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“Those that are giving bad reviews to Anthony and the Croton Falls Post Office need a reality check. I guess you people in the 'burbs need a lot of hand holding. Go to NYC or even Yonkers post office and see what really poor service is about. People who think they shouldn't have to wait in line, need no appointment for a passport , cheat on the weight of the items they use a pre-paid label with or become consumed with someone's soup order need psychiatric care. Most of us hard working individuals have more to do with our time and value someone who is proficient, efficient and in my case open the PO on time!!! Get a grip people. Anthony is exceptional, conscientious and cares about his job. Need to clone this guy!!!”
“I walked in without an appointment to submit passport applications for my family. I would not advise doing so without making an appointment online, but we were in the area and we had the documents in the car with us so we took the chance. A representative named Randy was able to accommodate us and processed the two applications with machine-like efficiency. The entire process took about 10 minutes. Great customer service.Sometimes you just get lucky, but this seems to be a well-run post office. The representative in the booth next to us assisted about six other customers with various requests while my family was being helped. An individual who appeared to be a supervisor also came in from the mail processing area a handful of times to ensure that everything was moving.Overall, a great experience and I plan on returning for other shipping and administrative needs.”
“Vinny and Al are incredibly helpful, knowledgeable, and professional. Yesterday Vinny went above and beyond helping me and a friend, who has some intellectual disabilities, with her change of address. He patiently helped and advised us. And kudos to my neighbors who patiently waited on line while Vinny helped us and didn't rush my friend.”
7:30AM - 5:30PM
26 Catoonah St, Ridgefield
Post Offices
“Having read some of these nasty reviews including two people from other towns, I just wanted to say that I have only had good experiences at the PO and everyone working there has always been professional and friendly.”
“They are a very busy little post office at times. I’ve had a P.O. Box with them for over a decade. The customer service has always been great with the exception of a couple times with people that only worked there a short period of time. I would give them 5 stars if they had later lobby hours to get mail from boxes. Also if they kept the bell and door available to get packages instead of having to go to customer service. Which is a new thing since COVID.”
8AM - 12PM 12:30 - 5PM
167 US-6, Mahopac
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“I've been a long time customer here. Over the years, there have been several very very nice employees who are most helpful, and respectful.However, the was a change in Postmaster general in recent years.Much to my chagrin, there have been NUMEROUS TIMES THAT I myself, (n I've heard from others), that he is significantly rude to some of his customers. That should not be the case, but it's best just to ignore unpleasant people n there actions. (as long as they're not harmful).”
“Just a note to compliment our new mail carrier, Rob. Since Rob took over the Mahopac Hills area, sevice has improved. The mail is arriving earlier than ever and Rob is pleasant and professional . He's a real example of someone who knows his job and enjoys doing itIrene Vaught5 Highland View rd”
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“Busy place, and we appreciate the weary good humour often displayed by staff ... and we really appreciate help finding nice stamps.Remembering Stu always.Keep the faith.”