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“Those that are giving bad reviews to Anthony and the Croton Falls Post Office need a reality check. I guess you people in the 'burbs need a lot of hand holding. Go to NYC or even Yonkers post office and see what really poor service is about. People who think they shouldn't have to wait in line, need no appointment for a passport , cheat on the weight of the items they use a pre-paid label with or become consumed with someone's soup order need psychiatric care. Most of us hard working individuals have more to do with our time and value someone who is proficient, efficient and in my case open the PO on time!!! Get a grip people. Anthony is exceptional, conscientious and cares about his job. Need to clone this guy!!!”
“I am from out of town and a package that was supposed to go to Pennsylvania ended up at the South Salem Post Office. I have never experienced such excellent service as I did at this post office. Robert helped me track my package down and reroute it to the correct address, which was not simple. He was so kind and helpful, called me back twice, and provided me with an updated tracking number. Did I mention he was a complete and total delight? Thank you, South Salem Post Office!”
“Vinny and Al are incredibly helpful, knowledgeable, and professional. Yesterday Vinny went above and beyond helping me and a friend, who has some intellectual disabilities, with her change of address. He patiently helped and advised us. And kudos to my neighbors who patiently waited on line while Vinny helped us and didn't rush my friend.”
“Katonah postmaster was terrific, I had an issue trying to forward a business address as we moved. Online service was not helpful and she walked me through it and within 10 days or so the business mail started to get delivered, she was patient and so helpful!”
“This post office in Goldens bridge is just wonderful. Jeff might be the kindest, most helpful person ever. Kim, Allie, ANYONE that works in this place…. Well you couldn’t find nicer, smarter people anywhere. They make living here BETTER.”
“I wanted to leave a review to highly commend Mary for her outstanding service today. We were handling a very important, time-sensitive mailing process. Mary was incredibly patient, knowledgeable, and kind throughout the entire process. She guided us step-by-step, made sure we had the correct envelopes, and helped us get everything done perfectly. Employees like Mary make a huge difference. Thank you so much for your exceptional help, Mary!”
“I think this is the best Post Office friendly kind patient some thing you just don’t seem to find anywhere else. I love it. Stephanie is totally amazing. She’s never too busy to help you. It’s amazing. It’s a great place to go to the post office.”
“Love, love, love small-town post offices when you can go in and there's no line and the person behind the desk knows what packages you're coming for. This post post office is exactly that. They've gone above and beyond trying to accommodate my request from leaving packages that I needed urgently at the front gate to calling me when live chicks arrived in the mail.”
“Wonderful staff and fast service at this location! I dropped by to renew my passport and could not have been happier with my experience. I was at the store for not more than fifteen minutes. Pictures offered here too.”
“This post office stepped up. Much better than Brewster, who just refuse packages for no reason. I never had those problems with Patterson PO. Very helpful and friendly. So what they get a long lunch break, change your job if you want a longer lunch break too.”
“The employees are always helpful, they know their customers by name, they have mailing supplies & forms readily available and are patient in answering all our many (& I'm sure repetitive) questions.
The delivery vehicles sent out from Carmel are, weather permitting, always punctual with their delivery routes; I know when post will be delivered and I can plan around that if needed, and the drivers are kind enough to deliver some packages to the door!
When i send packages from Carmel post office, they arrive at their location usually before the expected delivery date. 100% pleased with neighborly and professional demeanor of staff. Thank you for all you do day in and day out!”
“I wanted to take the time to say Brandon provided excellent customer service. He made the whole process so easy and was very professional. Hard workers like him should always be appreciated.”
“I've been a long time customer here. Over the years, there have been several very very nice employees who are most helpful, and respectful.However, the was a change in Postmaster general in recent years.Much to my chagrin, there have been NUMEROUS TIMES THAT I myself, (n I've heard from others), that he is significantly rude to some of his customers. That should not be the case, but it's best just to ignore unpleasant people n there actions. (as long as they're not harmful).”
“Linda is so sweet and helped us with getting our child a passport. Although some documents were printed incorrectly she was patient and understanding and helped us make new copies.
After having a terrible experience with an unprofessional woman at the shrub oak post office we thank you Linda for making our experience a positive one.”
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“Busy place, and we appreciate the weary good humour often displayed by staff ... and we really appreciate help finding nice stamps.Remembering Stu always.Keep the faith.”