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“I was in a huge rush - the team was incredibly helpful, responsive, kind. Could not have asked for a better experience. When I think about what I really want in a customer service experience, they hit every mark.”
“My UPS store is located in Congers, New York. As soon as you walk in you get a good feel. Staff is knowledgeable, professional and courteous. Always friendly and welcoming.”
“I have used this service to overnight care packages to my daughter, and I cannot say what a pleasure it is to deal with this business. The owner is super friendly, quick, and efficient. Thank you for an amazing job!”
“The staff are ALWAYS very helpful & professional & same staff, maybe senior staff, but regular for years! Not a fast turnover at all? Which suggests to me doing something right & always kind in greetings & pleasantries! Very much appreciated in these stressful times!”
“I always go to this UPS Store for my Amazon returns because they are conveniently located and they are very efficient in taking my return and I get the refund from Amazon the same or next day.”
“I had a fantastic experience with Mr Mailbox! I hired them to replace my broken mailbox, and they absolutely exceeded my expectations. They took the time to help me choose the perfect style that matched both my taste and the look of my home. Their team went above and beyond to ensure the mailbox was delivered and installed quickly and professionally. The attention to detail and customer service were truly top-notch — a solid 10 out of 10. I highly recommend Mr Mailbox if you're looking for quality work and outstanding service!”
“Went here for an amazon return. Friendly staff, this was my first time doing a amazon drop off. A staff member show me where the drop off area located and explain to me about QR code and receipts. Great service.”
“This store has been an essential part of my business for 7+ years now. They are very accommodating to my package pickup/drop off needs. Always treated like family when I walk through the door. Thank you and looking forward to many more years of business together.”
“I am very happy with the service at this post office. The staff always greets me with a smile and quick service. I go there regularly to send out packages and have to say the one employee Ash is always very friendly and welcomes everyone with a smile and wishes everyone a great day as they leave. I will continue to bring all my mail and packages to this location just based on the customer service alone”
“I’m confused by the bad reviews. I go there all the time, have for years now, and everyone is always kind, not just to me, but to every other customer while I have been there. Even when I have made mistakes with my Amazon returns, they have always been gracious about explaining things to me. Every UPS store I have ever been to charges for packing something for you if it’s not “no box no label.” The woman who works there helped me with color prints for my classroom, and when they didn’t come out right because I had sent them in the wrong format, she happily reprinted them free of charge. Maybe the poor reviews are from people who don’t like that the workers wear masks? Or they don’t like ever being told no, even if it’s done politely? Or there’s another reason, which I suspect but won’t post here? Whatever your issue, I simply don’t believe that these nice people were rude like some of the stories here say.”
“Every employee at this post office is so helpful. They are friendly, they answer all of my questions and it’s my favorite post office in the area. Every experience has been a positive one.”
11:30AM - 4:30PM
923 Saw Mill River Rd, Ardsley
Mailbox Centers
“They don’t deserve poor reviews. My experience has been good. In and out quickly. No nonsense service. It’s great to have convenience of dropping off returns”
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“Such a neat, clean, fresh looking, cool on a hot day, friendly store. On a Sat morning, not much of a line, returned my Amazon package very easily and left. Highly recommend. ❤️”