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“My girls at the post office are wonderful! They always take time out to make sure my mail gets taken care of quickly. Just an amazing group of people. 🥰”
“The woman at the front was extremely helpful to me. She made sure i had properly filled out my passport paper work and that i had everything I needed. She was extremely patient, helpful and kind. It was about 5 mins to close by the time i left and she was nothing but kind to me.”
“This post office is great . James was super helpful and took his time to help me with my questions and prices . Going to the post office can sometimes be an anxiety inducing process. But this location is very cozy and usually isn’t packed with a line . I’d recommend going to this location if you are in the area for your postal needs. Once again James who was working the front was totally chill.”
“The lady at the desk I forgot to look at her name but she was very polite, professional and kind. My family and I went to apply for passports for my kids and we had gone to the one in Centereach and they were not helpful at all. I booked an appointment the first time and they didn't help me bc they said the appoitment was supposed to be earlier but I got there on time but didn't know I had to fill-out applications first made another appointment and got there on time there was a line and then they said that they couldn't help me bc the pictures were not supposed to look like that that the hair had to be down, they found any excuse to not help and that they were busy that day to book another appointment for another day even tho it was only 9:30am so I went to this one in CI and they were the best of the best.”
“I’ve been here before, but I really wanted to share how happy I was with today’s visit. Frank was so kind and took the extra time to help me find the best shipping package and method. I truly appreciate his help — it meant a lot since this package is being sent to my mom.”
“Postal workers here have always been polite and helpful; however, Jesse deserves special mention:
We were expecting a shipment of live chicks. Tracking the shipment, we discovered that it had been delayed at Jamaica and was scheduled to be delivered the following day instead -- Obviously not great for live baby birds.
Jesse helped investigate -- and when they arrived later in the day, he drove them over to our house personally to deliver them!
(FYI, for those who don't raise chickens and wonder how they can survive the trip: Before they hatch, chickens absorb the remains of the yolk inside the egg and use it for nutrition/hydration over the first two or three days. A heat pack is added to the box to help them stay warm, and obviously there is special care in handling and delivery.)”
“Just wanted to acknowledge the courteous servi e I always receive when ever I use the Wheatley Heights Post Office. Postal worker Sam is very helpful and always greets you with a smile. Please recognize him for his extraordinary service . He deserves kudos for making a trip to the Post Office a pleasurable experience..”
“I just want to give a huge shout out to both Rose and Brandon. Rose was the front clerk on duty when we visited, and Brandon was doing passport applications. Both workers were very polite, friendly, and courteous. My family and I were visiting for the weekend to reapply for my son's passport on 04/25. I originally had made an appointment with the Farmingdale location on Main Street, but ended up visiting the Lindenhurst location instead. The staff at the Farmingdale location who was doing the passports were unfriendly, rude, and unprofessional. I've heard a lot of bad stories about this location, and I so happen to have witnessed it first hand.
Because we ended up not getting my son's passport done at the Farmingdale PO, I rushed to the Lindenhurst PO in hopes that they would be able to take us as a walk-in. Lucky to say Rose, who greeted me very pleasantly, was able to give us the last walk-in slip for the day.
Brandon assisted us, and we were able to get my son's passport application submitted. We requested the routine service, which typically takes 4-6 weeks, but we got my son's passport in a little under 3 weeks.
I also witnessed a customer coming in right before they close to get passport services, and instead of them him away, Rose jumped in and assisted the customer with their application since Brandon was still finishing up with us. I'm sure if this was the other post office in Farmingdale or Babylon, this customer would have been turned away in a heartbeat.
I certainly will be only visiting the Lindenhurst post office in the future whenever I am in the town. To Rose and Brandon, kudos to you guys! Continue to give your customers the A+ customer service and professionalism you guys showed us that day.”
“I've lived in Commack since 1976. The staff at this post office over the decades, has been wonderful. Rico, Rich, Heather and Zelda to name a few along with my carriers Ralph(RIP), Chuck, Clutch and Nikki have been so pleasant. From mail, to packages and passport s, the service has been great.”
“**5 stars just so they read this**
The people who work here never help solve anything. I need a refund and to fill out a form for it, and they refused to help me at all. They always say they don't know or that it can't be done. When I call and speak to a USPS agent, they send me to the address where I sent the mail. When I get there, no one is available to help. They only receive packages, and they deny you anything else you need... horrible!! I've been fighting for a package for 3 months, and in the end, I'll lose my package and the international shipping money because they won't help...”
“It is June 22, 2026 and at 4 pm Freddy was extremely helpful, extremely patient and remained with a light hearted energy while also remaining professional while helping me with my international package! Freddy in this location is a great employee for US Post Office, Copiague, NY to have!”
“I had the best customer service ever here. I went to see if a package of mine had been delivered there for pickup yet, and Fred
assisted me. He was extremely friendly and knowledgeable. He was unable to locate the package and I was about to leave. But as I was pulling out, he actually ran outside to let me know it was just coming off of a mail truck they were unloading. He went above and beyond to make sure I was being helped and felt satisfied here. Fred deserves a huge raise!!”
“Great service at this US Post Office!
I was a couple of minutes late to ship a package and they were already closed. However, a super helpful young man still scanned my lable barcode and printed the lable I needed for my package! Saved me an exta trip back! Thank you!”
“I do a lot of shipping here, there almost weekly, and yes sometimes the wait is longer but I’ve experienced that at many different post offices- this location is different because they work very fast to make all transactions as easy and efficient as possible- I’ve seen the staff help people out and giving customers information to make their shipping cheaper- very patient and knowledgeable, this is my number one spot for my mailing needs- I’m being totally honest, they really are great here-”
“The women postal clerks at window were nice and were helpful to me with answering my questions. The Supervisor Chris helped me one day to get my mail to my door when I was feeling sick and in pain. Thank you.”
“Impeccable service, professionalism knowledgeable. This staff goes above and beyond they treated me so kind. They were so helpful so on point with everything that needed to be done for me the way they treat their customers. The people in their community is just amazing. They were so caring to my needs. They helped me figure everything out and got me all set and I can’t say thank you enough to Brianna and the other ladies that helped us I want to say thank you so much for helping me today and going above and beyond as they did I appreciate them so much, you just don’t get service like that anymore. They are the real deal there. And once again, I really want to thank Brianna for helping me get through this and figure everything out for me and just making my day better. She puts a smile on everyone’s face.”
“This is the best Post Office in Suffolk! Never a long line; the staff is very efficient. They respect your time, and know you have to get back to work. Additionally, they are always helpful and polite. If you picked the wrong box or there is better way to send it? They take the time to explain it. Plus the lobby is always CLEAN and smells fresh!”
“Great people at this location! Very quick, professional, accurate & friendly. I've been coming to this location for 20+ years and have never had an issue.”
“The passport agent was extremely helpful and professional during my appointment. He worked very quickly and diligently, and made sure to explain each step in the process. I am very thankful for his services.”
“Returning my SHEIN dress here was a breeze! They offer free oversized pouches (which I haven’t seen at other post offices), and the lines are usually much shorter. This will be my go-to spot for all returns from SHEIN, Amazon, and more.”
“After a Christmas gift was delayed almost 2 months because of international shipping, Lucinda called me personally and then helped me forward the gift onto the recipient. She was very helpful and kind each time I spoke to her on the phone. It was especially helpful that I no longer live in NY and needed to take care of this from a few time zones away.”
“This morning I needed a postal money order. I made a mistake on the amount. Postal worker Anne was able to fix the mistake rrturn my funds and process what I needed done. Great location for your Postal needs.”
“Im somewhat suprised at the negative reveiws on this staff because they are one of the most kindest polite mailroom staff I have ever delt with! I am there numerous times a week for my online buisness and actually look foward to dealing with them. I hope they see this and get the recognition they deserve”
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“I prefer no other post office but Brightwaters. From day one, the past staff and current staff have been so amazing and provided excellent customer service. I love walking in and greeting Dee by her first name like a friendly small town thing. She also provided me with a lot of valuable info and instructions as I ship out often. Great post office, great service. I am grateful for them.”