“After an awful experience at a different location (Latta Rd) we headed over to the Brockport Tractor Supply Co to buy some Carpenter Bee Spray and Pine Straw and we could not have asked for a better experience!
We were immediately greeted by a smiling young lady named Megan, whose customer service skills were truly exceptional.
The entire store was immaculate. Not a single item was out of place and everything was clearly priced.
They sell a huge range of tools, men’s/women’s outdoor clothing, farm equipment, hardware, power equipment, farm/gardening supplies and much much more.
When we checked out, Deb was at the register and she was incredibly smiley, kind, and helpful.
This is exactly the high standard of service we love and Brockport completely nailed it.
I have travelled the globe, but nothing exceeds the exceptional customer service in the USA. Thank you for being so kind; it truly makes a massive difference!
Looking forward to returning soon.”
“Everytime I have gone here, I have found what I need, and have been assisted by an employee if I can't find something. Their store is always cleaned, always stocked, and always nice and cool (for the Summers!)”
“This is a great store, however you should not have changed your hours to close at 7 pm. It's way too early! As the weather warms up more and more projects are extended later into the evenings and nights. Most businesses will extend their opening times in the warmer months. It really should stay opened till 9 pm.....Please rethink this decision and revert to your original hours. I do not know of any Harbor Freights in the area that have these hours”