Hardware Stores in Rochester, NY

30 locations found near Rochester
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“I work for a door manufacturer (Alumatec). Joe is the man; I reached out to him because the local door companies in Buffalo weren't interested in bidding one of our door projects (Express Store in mall). Joe and crew installed this for us after hours and did a great job. Even though there was an error in manufacturing with the wrong coil side noted, he was able to remedy this in field even though it required a second long trip out there. Great, professional work!”

4.8 Superb34 Reviews

“I highly recommend! I like the small store, rather than big box, atmosphere. Sales people were very friendly and seemed knowledgable. I needed to have my sliding back door re-screened, but wasn't able to get it off the track. Two guys from the store (Neal and Rick) offered to come out right away and remove the door for me! When the screen repair was completed, they offered to come back and replace it on the track if I couldn't, which I tried but couldn't. After calling to let them know, it took a little while for them to come back, but they finally did, as promised! Amazing customer service! Thank you Neal and Rick!!”

4.6 Superb48 Reviews

“This is an old-school business with a great website. Don't expect a fancy storefront with slick confirmation of your order. When I called to confirm, Mike answered the phone and did confirm my order. It shipped out the next day, again with a personal email with tracking number. Refreshing to do business with a real store without call centers, or other trappings of modern online commerce. Keep up the good work, Mike!”

4.7 Superb32 Reviews

“I cannot say enough good things about this store! Attentive and helpful staff, competitive pricing and easy parking. I went to Penfield Home Depot today before I remembered Ace in Pittsford. The hoses I wanted to purchase at Home Depot were there, but no price on them or anywhere that I could determine. I looked everywhere for someone to help...NADA...and no actual cashier in sight. After waiting in line at "self checkout", I finally put the items back, left the store and drove directly to Ace. They greeted me immediately, told me where to find the correct hoses, checked on other items I needed and answered my questions about them. When I looked up Home Depot price for same hoses on my computer, turns out the hoses at Ace were exactly one tiny cent more than at Home Depot! Loving Hadlock Ace Hardware!”

5 Superb21 Reviews

“Very clean organized store. Even with the section changes, it's still easy to find what you need. Employees on the sales floor checked with customers and offered help. My check out experience was great. Destin, my C.S. rep at checkout was absolutely the best and ideal employee. Very nice personality. I complimented Destin on his personality and workmanship. Tractor Supply, Latta Rd. is very lucky to have Destin on their team.”

4.7 Superb30 Reviews

“Best Hardware store ever. Thank you. Staff the best, store has most anything. This hardware store has been there as long as I can remember. They update the store often to showcase new products. Easy to ask for assistance if needed. Will always go there first for our work projects or tools.”

4.7 Superb25 Reviews

“They had everything on my list. Super reasonable!! Very clean and organized. I had to use the restroom, it was immaculateLots of help from sales persons. They have an app which, you get coupons too. Very nice!! Makes the job easier.”

4.1 Good123 Reviews

“This place is great! Especially if you need a tool that Home Depot/Lowes has, but is priced so high...you don't want to afford it. Then you can come here for that tool, hopefully, OR...you can build a better tool w/ the stuff here.If there's a sale going on, U gotta grab it quick before it's gone...they had ONE roller cart tool chest left, I grabbed it @ $180! With the help of a friend, loaded, & gone!”

4.4 Superb31 Reviews

“I mean let's face it- this place is amazing and has one of the last publicly accessible groups of professionals/experts; plus are all reliable. Also, many great tested products, EPIC hardware section, and who else does full faucet internal component repairs/retro-fit/new-fit (?) Not many.”

4.8 Superb16 Reviews

“Awesome! I just purchased new toys. In addition, I was lucky to find some paper towels!!! Which I can’t believe as PT is still scarce. Now I look forward to chores. yeehaw!”

4.1 Good46 Reviews

“Very friendly staff clean and organized only reason why I gave 4 stars is because I went to the weed whacker section ( soul purpose of being there) and it was so small there was literally nothing to look at or choose from. I still bought other things that I needed though and also I hope this location never leaves harbor freight is still the best for a budget.”

4.1 Good40 Reviews

“My recent visit to Home Depot was overall very positive, earning a well-deserved four-star rating. The store's product range is extensive, catering to both casual DIY-ers and professional builders. I was particularly impressed with the quality of the gardening tools and the variety in the paint section.The staff deserves a special mention for their expertise and friendliness, particularly in the lighting department where their guidance was invaluable. However, the store's large size, while allowing for a wide product range, means that items are often far apart. This can make quick trips longer than expected as navigating the vast aisles can be time-consuming.Despite this, the overall experience was good. The store's wide selection and helpful staff make it a go-to destination for home improvement needs, even if it requires a bit more walking.”

3.7 Good166 Reviews

“That Ryan Becker review is garbage. The reason you shouldn't replace your own limit switch is because you may be just replacing a part that is the symptom, not the cause. I've seen seasoned technicians replace the same part over and over before they realize they were not looking at the whole system operation. In the case of a limit switch issue, I would be curious to know if he checked the static pressure or the gas valve input to verify proper flow of both air throughout the system, and combustible gas. Furthermore, I would check for obstructions with my camera as well as identify if the heat exchanger is damaged which could be allowing excess heat through the airway.But yeah, it's Johnstone's fault. New York is full of do it yourself handymen. No wonder the housing market here is terrible. Ryan, if you can't afford a professional, just say so next time.”

4.1 Good22 Reviews

“One of the few staples left in Rochester...its a shame that there arent more mom and pop establishments left. With the large companies the personal interaction is missing! Love this place”

4.4 Superb12 Reviews

“I went to the store to get plywood. George in the lumber section helped me. He was extremely patient, very professional, resourceful and very kind to not only recommend the correct hinges for my project but also helped put the wood planks together for me. He went over and above helping us!!I was later helped by Maureen at the Service desk to make truck rental arrangements. She went over and above too to stow my items overnight. I am very thankful to George , Maureen and the Home Depot team . You guys rock!! It's a pleasure coming to this place which is so full of kind professionals.”

3.7 Good60 Reviews

“good quality parts friendly and helpful staff…Did not have a Blum hinge which I was looking for so they recommended me to Woodworks in the same general location only on Jefferson Rd. in back of Market view liquor…good referral found what I was looking for and a new place for my supplies for my woodworking projects…people are friendly and always willing to help…prices are good also…”

4.6 Superb7 Reviews

“Weinberger Hardware Store is a small gem tucked away in our neighborhood, offering a shopping experience that feels personal and friendly.While the store's small size may be a downside for some, it contributes to a cozy and intimate shopping experience. You won't find long aisles or overwhelming product displays here, instead everything is disorganized, but the owner will find you any and everything you need.The store's small size can result in a slightly cramped and dingy ambiance. The limited space may make it challenging to move around freely, especially during busy periods. Additionally, the store's lighting and overall aesthetics could use some improvement to create a more visually appealing environment.Nevertheless, Weinberger Hardware Store fills a crucial role in our neighborhood. It's a convenient and reliable source for various hardware needs, saving residents the hassle of traveling to larger stores. Supporting local businesses like this helps foster a sense of community and keeps the neighborhood thriving.In summary, if you're looking for a hardware store that offers a personalized and friendly shopping experience, Weinberger Hardware Store is worth a visit. Despite its small and slightly dingy atmosphere, the attentive staff and curated selection of products make up for it. With its convenient location and dedication to customer satisfaction, this store earns a solid 4 out of 5 rating.”

4.7 Superb6 Reviews

“This place is top notch and it’s like a museum that you can shop in! Ignore the online reviews because it is physically impossible for them to inventory and take pictures of every last little item. They have in stock if it is something old..even if you just need some specific hundred year old tiles to fit around the radiator pipe this is a place for it or if you need to do old molding to add style to your house this is the place but it’s amazing all of the items they have in stock for any room of the house interiors exteriors it’s incredible. Like I said it’s a museum that you can shop in!! 37 stars as far as I’m concerned”

3.6 Good75 Reviews

“My appointment was at 1pm i got unloaded by 1:22 guy unloading was pretty cool and stand up man. Drivers be aware the dock is inside a building . Also once you arrive here there are plenty of other companies this one as soon as you enter and pass the restaurant on your right hand side take a right straight up ahead the last building is the one for prime source .”

3.8 Good21 Reviews

“We purchased cabinets for an in law apartment. The selection was good and the owner was very helpful through the process. We were pleased with the value. We would recommend Select Cabinetry for your project!”

5 Superb4 Reviews

“Went in to buy a Liberty Pump to do a sump pump replacement and had a specific model in mind which wasn't in stock, but their staff quickly found basically the same model in a lower HP which was properly the appropriate choice to begin with.They helped me pick out a check valve and even read my mind and brought out the brick platform that I was about ask for.For a first time homeowner, felt a little intimidated going into supply shops that seem to mostly deal with professionals who know exactly what they need - But had a very pleasant experience and expect to return for my future plumbing supply needs.”

5 Superb4 Reviews

“I was in the Penfield Home Depot on Friday (8/7), looking for Flooring for my Condominium. While we weren’t quite sure what we wanted or how to go about installing, we had many questions. A very nice and knowledgeable young man named Devine took care of us and did an awesome job explaining the differences and showing us the different types. We took up quite a bit of his time and he was very patient with us. I would like to thank him for the awesome service and let his superiors know what an outstanding young man he is and that he did a great job helping us out.”

3.8 Good13 Reviews

“Update 6/30/22 - changed rating to 4 stars from 1 star. Manager (Dan) coordinated additional pickup for left behind section of bunk beds. Hopefully staff will be trained and canned responses will reflect the supports for bunk beds are included in approved donations.6/23/22 feedback- I find it very wasteful that u will not take the wooden plank support bottom that comes with the bed frame when a bunkbed is purchased.  This isn't a box spring- why won't the team accept this part of the bed?  Someone has to build or buy this as an extra purchase even though they may be strapped for cash?I am disappointed. It would have been helpful to know that you considered the wooden planks that cross the framing a "box spring" when u sent the original note explaining mattresses are not accepted.You should revisit how bunkbeds are sold because that is part of the furniture purchase.  Not a purchase i had to make separate for a "box spring" as your techs tried to explain it.Thanks for considering.”

3.6 Good26 Reviews

“The truth is that everything is fine but the only thing is that there are things that one must order online and that is when one instantly uses things but everything else is perfect”

3.4 Good59 Reviews

“Been shopping at the store for good 30 years. Always deal with Tom. To make sure we are well taken care of. I've always dealt with Tom when I've been in this store and I've always been more than happy.”

3.6 Good7 Reviews

“I don't come to this location often, only because it isn't that close to home and we are the kinda people that start a task and have to go shopping while the house is basically torn a part. I always get a little lost at first, because I am a Lowe's shopper by default. The last time I was in here, I got great assistance from an employee! He helped me find potting soil and even carried it to a cart for me. He was fantastic! I really appreciate the self check out in this store. Spacious and it is quick and easy to use. Definitely a nice hardware store.”

3.4 Good20 Reviews

“I was in the Penfield Home Depot on Friday (8/7), looking for Flooring for my Condominium. While we weren’t quite sure what we wanted or how to go about installing, we had many questions. A very nice and knowledgeable young man named Devine took care of us and did an awesome job explaining the differences and showing us the different types. We took up quite a bit of his time and he was very patient with us. I would like to thank him for the awesome service and let his superiors know what an outstanding young man he is and that he did a great job helping us out.”

3.3 Good42 Reviews

“We had half of the windows in our house replaced by Wonder Windows Chris their installer was extremely knowledgeable and courteous and left the area cleaner than it was before he got here highly recommend this company.”

3 Average2 Reviews

“Malta, Connie, and at the service desk Alex and Evette are always fantastic; knowledgeable, friendly and helpful! I am spoiled at this HD and don't like going to any others.”

1 Poor1 Reviews

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