Bank of America (Lobby Service Only) is dedicated to providing excellent customer service. Many clients appreciate the helpful and friendly staff, including standout team members like the manager and bankers, who go out of their way to assist customers. While some reviews mention long wait times, they emphasize the quality of service received, noting the kindness and patience of employees. The bank has implemented enhanced cleaning procedures and follows CDC guidelines to ensure safety. Customers also suggest improvements to the mobile app to resolve issues more efficiently from home. Overall, clients express satisfaction with the service and recommend this location for its supportive staff.
Cannot get in the ATM Branch without Physical debit card. It does not accept Apple Pay.
December 2025
thumbs all the way down for BoA. If you do choose to bank with them at this location, Mr Xavier B is your go to person. Very professional, humble, and kind.
September 2024
Excellent customer service in a very clean and organized bank. Annie was very helpful getting me a new account and setting me up with the best bank service. Feels good being the first time customer of Bank of America.