Chase Bank offers a range of banking services including checking, savings, and mobile banking, with deposit products provided by JPMorgan Chase Bank, N.A. The staff is generally friendly and efficient, capable of handling various customer needs such as lost debit cards, address changes, and currency exchange. Employees are well-trained and attentive, with some staff members going above and beyond to assist customers, especially those who may need extra help. The branch can be busy, often crowded around the ATM and lobby, but remains one of the few options for services like money orders and quarters.
I needed help with a lost debit card and with a change of address. One of the desk personnel, a man, gave me excellent help. He was especially helpful when I told him I am over 80 years old and my mind is not working well. He solved my problems. Thanks.
June 2023
I congratulate the education of the employees of this branch, starting with security but particularly to Tracy who makes you feel that your problem matters! Keep in that way!
February 2023
One of the ATMs was not working well. Card reader was not working and contactless was also not working.
