Chase Bank provides a range of services including checking, savings, and mobile banking. While some locations can be crowded, the tellers are helpful, and staff members are friendly and knowledgeable. One customer appreciated the assistance given to their elderly mother. However, at certain branches like Westchester and Castle Hill, only ATMs are available, which can be inconvenient in emergencies. Overall, customers feel respected and valued by the staff, making Chase their favorite bank.
I reside in the South Bronx, most Chase locations are inside only. The beauty of this place is: it's 24/7 ATMs available, because they are outside. I can withdraw 5s,10s,&/or 20s. No bums bothering you, no security posted up doing nothing...You can't beat it!
December 2023
Crowded however tellers were helpful on a Saturday morning. Representative at concierge desk was very patient and helpful to my 86 yr. Old mother.
December 2022
Chase allows me to take care of my business on the go.
