Foot Locker offers good quality products, though customers have noted that the website can provide incorrect stock information, leading to disappointment. The store has a limited selection, particularly for sizes above toddler, but some shoppers have still found what they need. One employee, Tamia, received praise for her patience and ability to help customers find the right shoes, despite the busyness of the store. While some find it challenging to make purchases due to the narrow selection, others have successfully left with multiple pairs. Customer service is generally regarded as excellent, especially during busy release times, where arriving early is recommended for popular items like Jordans.
I went to make an exchange and it was done incorrectly. I returned the next day, and the manager, Paul, assisted me. He was very nice, explained everything clearly, and made sure the issue was fully resolved. I really appreciated his customer service.
November 2025
Good deals. Employees were very helpful and nice. Wanted to also say the very first time I visited the employee Raymond helped me. He was very nice and knowledgeable. He gave great and excellent customer service. I ended up making a purchase.
July 2025
Staff has been great the few times I’ve been there.
