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April 2022
My non english speaking father went to them 3 different times asking to speak to me on the phone (to translate) and they refused. Now im calling them on the phone since i have work and no one picks up.
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June 2020
I go to this bank all the time. I’m always greeted when I enter the bank. The staff is very friendly, courteous and knowledgeable. I always get quick service when I go there. I wouldn’t bank anywhere else and I will recommend HSBC to my friends and family.
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November 2019
Wait time is outrageous on a regular basis. I went in today to make a deposit but then was notified that systems were down. Second time this month the "systems are down". I've been to other branches in Manhattan and Queens very satisfied with there service. This place needs and upgrade and new management.