This Metro by T-Mobile store is frequently described as the best one customers have been to. Staff members are noted for being super nice, helpful, patient, cordial, and very knowledgeable. They take time to look into details, guide customers with no questions asked, give suggestions, and answer all questions. Employees work diligently to solve account issues and ensure customers walk out with a phone, even calling for additional help when needed. This exceptional people service has gained the company prestige and complete satisfaction, leading customers to refer others and state they will return to this location every time despite other options being closer.