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“The staff was lovely. I came in to ask about an upgrade phone for my son. They were able to assist me and provide me with a plan with all details if I decided to upgrade. We thought about it and came back two days later to upgrade and take advantage of the Black Friday Deal. We ended up updating 2 phones to the new Iphone 17 Pro Max, we got 2 iPads and a great deal for our trade in phones.
Every one was very friendly, provided great service and ensured all our questions and concerns were addressed. They provided many options, deals and geared us to make a great choice both in value and within our budget.”
“Just switched from Boost to Metro. Best decision ever. Ray made the transition very smooth. Now I only pay $36 with instead of $50 with Boost. Happy with my decision. Thanks Ray!”
“Adam was amazing! He did everything I needed him to do. He found a way for me to get a discount on my new line and my current line! Adam explained everything to me and made feel happy about transferring my line. He was just amazing!”
“I had an outstanding experience with the AT&T manager who assisted me today. Their professionalism, patience, and commitment to helping me were truly exceptional. They took the time to clearly explain every detail, answered all of my questions, and made sure my concerns were fully resolved before I left. It’s rare to encounter someone who genuinely cares about customer satisfaction, but they went above and beyond. I’m extremely grateful for their help and highly recommend their service to anyone needing support at AT&T.”
“Needed my iPad screen fixed. Repaired the same day and it looks good. The girl at the actual store has an attitude which is annoying but the manager/owner himself is very professional and sweet.”
“(Translated by Google) Cristal's attention was excellent, the young woman showed great interest in helping me and solving my problem, and much empathy,(Original)La atención de Cristal fue excelente, la joven mostro.mucho interés en ayudarme y solucionar mi problema, y muchasempata, ,”
“good service walked out with two 5g phones for 150 honest and great customer service very polite and good sense of humor. will buy my phones from here in the future”
“Hi everyone you should please visit this store and ask for Mike, I went there to grab a few stuff and he gives me a good discount, he definitely makes me want to go back, he's so friendly and nice he's like breathe of fresh air. Guys you won't regret it please stop by an take a look. Imperial wireless simple the best..... ???”
“I got my phone activated with istiak I had some problems and came by the store today and Annie have that top tier customer service anyone could be looking for! Glad did my business here at cricket!”
“I love CRICKET and I would hate to give you up it the program is CANCELED because I will not be able to pay the $60 if you guys ACP Program. I don't want to leave but If I have to pay $60 and not the $33.00 then I have to go.”
“If visiting AT&T at Pelham Parkway, please go visit Rosa. She will give you incredible customer service. I went in to exchange or upgrade my mini 12 to the 16 Pro Max and she made the transferring of information very easy to keep every step I needed.she was more than outstanding. Thank you Rosa”
“I'm honored to meet this guy today. His name is Juan. He is a representative of a Verizon and a simple mobile store located in whiteplains Rd. He is the definition of a textbook case of who represents a company not what the company represents. This man is passionate about what he does. He's well knowledgeable and well-informed. He's very patient, great listener, and very respectful. I have experienced a lot of customer service representatives but not one like this. Hopefully, he gets rewarded handsomely by the company he represents.Kind gestures go a long way.”
“Everytime I go to the southern boulevard location Jamie and Anthony always help me out. I give me my phone tell them what and don't want and they know what to do. I always appreciate them for everything they so for me.”
“Very satisfied with the service and the kindness of the representative who assisted me, Miss Briana made me feel like family and she even gave me a coffee in the store with the cold weather that was very good for me. I hope to continue with you for a long time since I have had very bad experiences with other phone companies that is why I switched with you”
“On this day Dec 8. I was at this boost mobile store, I will like to thank the staff that helped me with my phone, his professionalism was more than satisfactory. He gave me a good service his patient with me was remarkable. Thank you sir”
“It never fails! When I come to this store I’m treated with both courtesy and respect. They are very professional. The new manager, Saul, fills me in about the new promotions the store is having and is very knowledgeable about anything that has to do with my phone when it’s action funny. Keep up the good work and thanks for the great customer service!”
“Frank is amazing! He's very helpful & intelligent in what he does. The store itself is small but has a good selection & has multiple phone companies.”
“I am very happy with thé service and thé produits. Have bought phone covers(thé good ones from quikcell), screen protectors and speaker and everything was really good.”
“I went looking for Verizon, l asked the rep for information and she gave me very good info about total wireless,and l ended up buying my phone with her Diana provided excellent service thank u”
9:30AM - 7:30PM
2480 Grand Concourse, Bronx
Mobile Phone Accessories
10:30AM - 9:30PM
1464 Unionport Rd, Bronx
Mobile Phone Accessories
“I went there and got some new phone cases and screen protectors for pretty cheap. Also had my Mac book screen broke on me so I got it fixed at Izzy’s for dirt cheap. Just broke my phone so I have to bring it in. The young man who served me was nice and treated me like a family.”
“Mike the owner was amazing he got the plug I needed for an appliance that I bought that came with no plug. Well he gave me an discount on my purchase. That was great. I asked him if they were on the map I introduced myself and he said that I could leave a review on Google But of course I'm an Elite Yelper so I checked in on Yelp. I assured him I'd leave a review on Google but my fun is Yelping. He gifted me a wonderful candle and I love candles so I was extra happy. His staff are oh so helpful and pretty and smart. I'll go there again as it's not far from my house. This electronic store is fully stocked.”
“Highly recommend JeimyLee. She is very professional and knowledgeable. She takes the time to make sure that any service or concern you may have is taken care of.”
“Have gone to this T-Mobile location a couple times. I went this past Monday 6/29 and got exceptional service. My phone was broken for a few days and t mobile customer service over the phone and apple had me running in circles. No one could find a solution to the problem even tho in the end it was a minor fix of putting my SIM card in another T-Mobile phone but i didnt have anyone around that did. I had gone to geek squad at Best Buy in the Bx mall and asked them to at least try but no one was willing. Idk her name but a female worker at this T-Mobile fixed the problem that I had for FIVE DAYS in literally 5-10 min. Communicated easily - listened to me even tho i was frustrated and had an attitude but i was fed up with the problem and no solution. She had no issue putting my SIM card in her phone so I could receive a message to reset a password that was needed. So thank you very much to her and her patience. Maybe the Best Buy workers thought it was too personal a gesture but they could've done a lot more to help, as could have the T-Mobile and apple customer service agents over the phone. I spoke to a total of nine representatives and only two had knowledge and actually moved me up along the process of solving my problem before i encountered the great help at this T-Mobile. After I was done I stayed inside the store downloading some apps I needed and a new agent would come up and ask if I needed help or was already assisted literally every couple mins. I also used to frequent the Fordham location and this one does not compare. Clean - helpful and not rushing u out. Thank you guys for the great customer service!”
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“One of the best services I have received so far. I am really very happy with services. Will refer my FnF to get same service like me. Thanks boost mobile for being amazing”