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“Jonathan Colon at the Verizon Store did am amazing job helping me with my bill and helping me get a new phone - he was helpful and very patient - I would recommend him to all my family and friends if they are in need of a new phone or service . I would rate him a 5 plus for his professional workmanship!!”
“I had an excellent experience at this Boost Mobile store and wanted to share how impressed I am with the level of service I received. From the moment I walked in, the staff made me feel welcome and took the time to understand exactly what I needed. They were patient, knowledgeable, and very professional throughout the entire process.
What stood out the most was their outstanding customer service. The team went above and beyond to answer all of my questions, explain my options clearly, and help me find the best solution for my needs without any pressure. It's rare to find a store where employees genuinely care about their customers, but that's exactly what I experienced here.
The store was clean, organized, and had a friendly atmosphere. Every staff member I interacted with was courteous, respectful, and eager to help. They made the entire experience simple and stress-free, which I truly appreciated.
In my opinion, this is the best cell phone store in town. The combination of excellent customer service, product knowledge, and professionalism sets them apart from other stores. I left feeling completely satisfied and confident with my purchase and service.
I am very happy with my experience and will definitely continue to do business with this store in the future. I will also be recommending this Boost Mobile store to my friends, family, and anyone looking for reliable mobile service and exceptional customer care. Thank you to the entire team for providing such a positive experience. Keep up the great work! ⭐⭐⭐⭐⭐”
“I had a great experience at Verizon thanks to Binny. He was extremely helpful during my iPhone upgrade and made the whole process easy and stress-free. He took the time to answer all my questions, explained everything clearly, and made sure I left with exactly what I needed. Excellent customer service and very professional”
“Switched my line from optimum Mobile
And took 25$ unlimited plan w international call
Service
Jonaed is very kind to me
Definitely recommend 👏🏻❤”
“Jeremy & Ed very helpful on my new purchases & transferring my data to my new iPhone & any of my unending question I had.
Great service .
I recommend this Verizon store .”
“We really like the Verizon location in Rye! Eddie always takes his time with his customers and provides excellent service. He’s very helpful, patient, and great to work with!”
“Today I came in to the att store in Riverdale came in for 1 line to switch from t mobile joangel was the first one at the door eager to help he was patient gave me explanation on all the deals came in wanting one line but he was able to bundle me and help save money with 2 lines with my own personal phones I'm thankful for his help”
“Best store ever with polite and patient people working there, my son got cricket I have a Verizon , I am paying cheaper service for him and he got good service!!”
“Wonderful customer service! 10/10! I lost my phone over the weekend and was patiently assisted for over almost 2 hours!! I was happily able to walk away with a brand new UPGRADED iPhone with even better service. Thank you so much for everything today.”
“I had an amazing experience at this Boost Mobile store thanks to Kathy! She was incredibly nice, welcoming, and extremely knowledgeable. She answered all of my questions and made the entire process easy and stress-free. 5-star service all the way—ask for Kathy if you visit!”
“Adam was amazing! He did everything I needed him to do. He found a way for me to get a discount on my new line and my current line! Adam explained everything to me and made feel happy about transferring my line. He was just amazing!”
“Excellent customer service, Jen helped me and connected my phone to the $25 plan because I brought my own phone. Very satisfied with my service. I recommend them.”
“Just switched from Boost to Metro. Best decision ever. Ray made the transition very smooth. Now I only pay $36 with instead of $50 with Boost. Happy with my decision. Thanks Ray!”
“I came the other day, and the girl offered me an upgrade. Today I got my new phone. Her name is Lia she's very nice and talkative. We had a good interaction I recommend her a lot and also the store”
“Dennis and Trainee Will are very helpful with all areas of the job very transparent and will help you get the best deal possible I would recommend looking for them when coming in store”
“My experience with agent Daniela was a great comfortable experience..she helped with all my needs.. attended to all my questions with making sure I was satisfied with purchasing & Bill questions ..so thank you Daniela and keep making customers experience as great full as mine.. #att #Southern Blvd”
“Best store in the neighborhood. Always helpful. Been going there for years. Ahmed and the team take care my business as usual. Highly appreciated Ahmed and AT&T”
“Best experience I ever had with a sales representative Daniel listen even when I had a lot questions he was very patient and made sure I got the best deals. He deserve a promotion ASAP!!!”
“(Translated by Google) Cristal's attention was excellent, the young woman showed great interest in helping me and solving my problem, and much empathy,(Original)La atención de Cristal fue excelente, la joven mostro.mucho interés en ayudarme y solucionar mi problema, y muchasempata, ,”
“When my phone stopped working I was really nervous to go to an AT&T store because of my poor experience at another location. Even though the worker was a bit confused by how my phone suddenly stopped working, he quickly solved the issue. This store is great.”
“I happen to go into the Westchester mall today to the Verizon store. I wasn’t intending on purchasing a phone but I did and I’m glad I did. I got the best service from Chris the sales rep. He sold me my new iPhone and I couldn’t be more happier he helped me an assisted me and setting everything up. I didn’t have to do a thing I did have to wait, but it was well worth it. Dijon was on the side, making jokes and making the customers happy as well. They are a great team.”
“Marcelino was extremely helpful! We had a challenging phone issue. He was diligent and gave us a lot of meaningful advice. He is highly professional, personable and friendly. All appreciated traits. He was thorough and clear, And of course he helped solved our issues and transferred us into the phones of our choice. Highly recommend Marcelino's service”
“I Bought new phone here the employee of this store is very good and the main thing what I want he transferred my all photos and videos and contacts in my new phone Thank you so much”
“I'm honored to meet this guy today. His name is Juan. He is a representative of a Verizon and a simple mobile store located in whiteplains Rd. He is the definition of a textbook case of who represents a company not what the company represents. This man is passionate about what he does. He's well knowledgeable and well-informed. He's very patient, great listener, and very respectful. I have experienced a lot of customer service representatives but not one like this. Hopefully, he gets rewarded handsomely by the company he represents.Kind gestures go a long way.”
“Update: My initial review was very critical, but after speaking with the owner Shahid and the store manager Shamil, the dispute was resolved and the refund issued, as was promised. The manager especially was remarkably calm and level headed in hearing out both of our sides, then issuing a formal apology on his and the stores behalf, acknowledging that it was wrong that I was immediately labeled a scammer in front of other customers and my initial query about the phone screen damage not examined properly. I commend him for de-escalating the argument and offering a bottle of water to me so that we wouldn't just talk past each other like last time. I hope that the workers learn from this experience and implement better protocols: issuing receipts for all purchases, hearing customers complaints before jumping to the worst conclusion about them, and generally, being more amicable. Ultimately, though, everyone deserves a second chance and no more so than small businesses. I will be coming back hear to purchase phone accessories, wearables, and general consumer electronics, God willing. May God bless these Muslim brothers and make their endeavors more lucrative, as all Muslims would like for sincere brothers in business.”
“I had been with Verizon for a long time, but my phone bill kept increasing, so I started looking for a more affordable option. I visited this location, and Robiul took the time to explain how I could save money. He also offered me a free Samsung phone and helped me keep my same phone number during the switch to Boost Mobile.
Robiul was very helpful, patient, and knowledgeable throughout the whole process. I really appreciate his excellent customer service and would definitely recommend him and this Boost location”
“Just Awesome!
They are really great! today I bought a phone from cricket with a great deal! and in store I got Mr. Shavy, he is really so passionate, he was really helpful to me, he set-up my phone even create Gmail account for me so that I can use this phone!
I really appreciate that! again thanks Shavy and Cricket!”
“Had a broken screen for iPhone 13 Pro Max . Cesar had many in stock with very affordable price ranges. Was able to get the work done within an hour. Great price and service. Will definitely recommend for any repair work.”
“Hi everyone you should please visit this store and ask for Mike, I went there to grab a few stuff and he gives me a good discount, he definitely makes me want to go back, he's so friendly and nice he's like breathe of fresh air. Guys you won't regret it please stop by an take a look. Imperial wireless simple the best..... ???”
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“Zaes provided outstanding customer service during my visit to Verizon. He made me feel welcomed, comfortable, and encouraged throughout the entire process. He took the time to help me with everything I needed, answered all of my questions, and made the whole experience smooth and stress-free. I truly appreciate his professionalism, patience, and excellent service. Thank you, Zaes!”