“Zaes provided outstanding customer service during my visit to Verizon. He made me feel welcomed, comfortable, and encouraged throughout the entire process. He took the time to help me with everything I needed, answered all of my questions, and made the whole experience smooth and stress-free. I truly appreciate his professionalism, patience, and excellent service. Thank you, Zaes!”
“Jonathan Colon was excellent --- helped me with a new device, data transfer, and combining my Verizon + Frontier accounts for a discount. A+++ service!! Thank you.”
“I had an excellent experience at this Boost Mobile store and wanted to share how impressed I am with the level of service I received. From the moment I walked in, the staff made me feel welcome and took the time to understand exactly what I needed. They were patient, knowledgeable, and very professional throughout the entire process.
What stood out the most was their outstanding customer service. The team went above and beyond to answer all of my questions, explain my options clearly, and help me find the best solution for my needs without any pressure. It's rare to find a store where employees genuinely care about their customers, but that's exactly what I experienced here.
The store was clean, organized, and had a friendly atmosphere. Every staff member I interacted with was courteous, respectful, and eager to help. They made the entire experience simple and stress-free, which I truly appreciated.
In my opinion, this is the best cell phone store in town. The combination of excellent customer service, product knowledge, and professionalism sets them apart from other stores. I left feeling completely satisfied and confident with my purchase and service.
I am very happy with my experience and will definitely continue to do business with this store in the future. I will also be recommending this Boost Mobile store to my friends, family, and anyone looking for reliable mobile service and exceptional customer care. Thank you to the entire team for providing such a positive experience. Keep up the great work! ⭐⭐⭐⭐⭐”
“I had a great experience at Verizon thanks to Binny. He was extremely helpful during my iPhone upgrade and made the whole process easy and stress-free. He took the time to answer all my questions, explained everything clearly, and made sure I left with exactly what I needed. Excellent customer service and very professional”
“I had a great experience at the Eastchester Verizon store today—Jeremy was incredibly helpful and made everything easy and stress-free. I’ve always had positive experiences at this location, which keeps me coming back. In contrast, I’ve visited the Hartsdale store many times and unfortunately have consistently had poor service there. Highly recommend the Eastchester team!”
“Had an incredible experience at this store! I came in looking for the new iPhone 17 Pro Max and the staff was extremely helpful. They made the upgrade process seamless, helped me with my trade-in, and even made sure all my data transferred perfectly before I left. If you’re looking for an stress-free way to get the latest iPhone, this is the place to go.”
“The staff was lovely. I came in to ask about an upgrade phone for my son. They were able to assist me and provide me with a plan with all details if I decided to upgrade. We thought about it and came back two days later to upgrade and take advantage of the Black Friday Deal. We ended up updating 2 phones to the new Iphone 17 Pro Max, we got 2 iPads and a great deal for our trade in phones.
Every one was very friendly, provided great service and ensured all our questions and concerns were addressed. They provided many options, deals and geared us to make a great choice both in value and within our budget.”
“Best store ever with polite and patient people working there, my son got cricket I have a Verizon , I am paying cheaper service for him and he got good service!!”
“Wonderful customer service! 10/10! I lost my phone over the weekend and was patiently assisted for over almost 2 hours!! I was happily able to walk away with a brand new UPGRADED iPhone with even better service. Thank you so much for everything today.”
“Adam was amazing! He did everything I needed him to do. He found a way for me to get a discount on my new line and my current line! Adam explained everything to me and made feel happy about transferring my line. He was just amazing!”
“I had an outstanding experience with the AT&T manager who assisted me today. Their professionalism, patience, and commitment to helping me were truly exceptional. They took the time to clearly explain every detail, answered all of my questions, and made sure my concerns were fully resolved before I left. It’s rare to encounter someone who genuinely cares about customer satisfaction, but they went above and beyond. I’m extremely grateful for their help and highly recommend their service to anyone needing support at AT&T.”
“Excellent customer service, Jen helped me and connected my phone to the $25 plan because I brought my own phone. Very satisfied with my service. I recommend them.”
“Just switched from Boost to Metro. Best decision ever. Ray made the transition very smooth. Now I only pay $36 with instead of $50 with Boost. Happy with my decision. Thanks Ray!”
“Amazing customer service, came to get a new phone. I got an iPhone at a great price and I got all my information transferred from my Samsung to my new iPhone. Thanks Kathy”
“Millie was amazing! I had one of the worst days ever. My phone was stolen as well as my license etc; I was so upset, and Millie was extremely sincere and helpful throughout the process of getting a new phone. Will definitely only be coming back to this store - I had a terrible experience at two other locations in Manhattan, and this is the first positive experience I have had thanks to her!”
“I came the other day, and the girl offered me an upgrade. Today I got my new phone. Her name is Lia she's very nice and talkative. We had a good interaction I recommend her a lot and also the store”
“Dennis and Trainee Will are very helpful with all areas of the job very transparent and will help you get the best deal possible I would recommend looking for them when coming in store”
“My mother and I upgraded our phones here. Daniel and the other workers (sorry I didn’t catch your names) were extremely helpful and kind. They were also very nice and patient with my young son. Would recommend to anyone in the area and will be going back here next time I need a new phone.”
“(Translated by Google) Cristal's attention was excellent, the young woman showed great interest in helping me and solving my problem, and much empathy,(Original)La atención de Cristal fue excelente, la joven mostro.mucho interés en ayudarme y solucionar mi problema, y muchasempata, ,”
“Marcelino was extremely helpful! We had a challenging phone issue. He was diligent and gave us a lot of meaningful advice. He is highly professional, personable and friendly. All appreciated traits. He was thorough and clear, And of course he helped solved our issues and transferred us into the phones of our choice. Highly recommend Marcelino's service”
“Everyone at the store was very friendly. I came in twice and worked with Chris both times and he answered all my questions and set up my new phone line. Everything was easy, quick, and well explained. I had tried two other Verizon stores in the area with no luck and quotes of much higher services.
I’ll be coming back to this one in the future!”
“I Bought new phone here the employee of this store is very good and the main thing what I want he transferred my all photos and videos and contacts in my new phone Thank you so much”
“I'm honored to meet this guy today. His name is Juan. He is a representative of a Verizon and a simple mobile store located in whiteplains Rd. He is the definition of a textbook case of who represents a company not what the company represents. This man is passionate about what he does. He's well knowledgeable and well-informed. He's very patient, great listener, and very respectful. I have experienced a lot of customer service representatives but not one like this. Hopefully, he gets rewarded handsomely by the company he represents.Kind gestures go a long way.”
“LUIS is awesome. My daughters phone stopped working and her father couldn’t get his first responder credentials uploaded but Luis managed to fix everything. Would definitely recommend”
“Just Awesome!
They are really great! today I bought a phone from cricket with a great deal! and in store I got Mr. Shavy, he is really so passionate, he was really helpful to me, he set-up my phone even create Gmail account for me so that I can use this phone!
I really appreciate that! again thanks Shavy and Cricket!”
“Had a broken screen for iPhone 13 Pro Max . Cesar had many in stock with very affordable price ranges. Was able to get the work done within an hour. Great price and service. Will definitely recommend for any repair work.”
“Hi everyone you should please visit this store and ask for Mike, I went there to grab a few stuff and he gives me a good discount, he definitely makes me want to go back, he's so friendly and nice he's like breathe of fresh air. Guys you won't regret it please stop by an take a look. Imperial wireless simple the best..... ???”
“I had an outstanding experience at the AT&T store in Pelham. I came in with several issues—billing concerns, needing a new phone, and disconnecting a line—and the team went above and beyond to help me with everything.
Erickwas absolutely incredible. He took the time to call AT&T customer service and worked through my billing issues until he was able to get my costs down. His patience, professionalism, and dedication really stood out.
The owner, Kirby, was just as impressive. He stepped in to assist and also contacted customer service to make sure everything was handled properly. It’s clear that he truly cares about both his customers and his staff.
Every time I visit this store, I receive excellent service and leave feeling taken care of. The team is knowledgeable, friendly, and genuinely committed to helping. I can’t recommend this location highly enough—fantastic people and exceptional customer service all around!”