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“Usually hesitant to do in person service cause it’s a hit or a mess, but wow the female associate was so prompt + knowledgeable. The left side of phone screen was unsalvageable + she promplty walked me through the options, promotions, and patiently prepped a new phone replacement in like less than 30 minutes. Also synced iCloud backup so it could be a quick transfer to a new phone. Store is clean, quiet and quaint. Pleasantly surprised by this location!”
“This guy rocks he’s super helpful and knowledgeable and really helped me out when I was trading in my phone and it’s in a great location. Will be returning and you should too.”
“Ms.Lia was absolutely amazing,She was very attentive and extremely polite.Her service is definitely top tier.Also Mr.Bappi is also amazing,he was great even tho he doesn’t look like a Bappi to me more so Sean lol. They are great”
“Extremely helpful and efficient staff. They were able to transfer our service over quickly and were so pleasant to deal with. Highly recommend this Verizon office.”
“Tatiana and Syed were both excellent to work with. They went above and beyond to ensure that a replacement for my lost phone could happen same day, and it did! Within the hour! We are long time customers at this location on Delancey, and while always a great experience, today was on another level! Thank you both!!”
“The service was fast, friendly and absolutely efficient. Muskan is a lovely sales representative who handled the job so effortlessly. I’m highly pleased with the service at this store.”
“The service hospitality, competence, and pricing are unmatched in the city! You feel seen and heard and you realize they appreciate the business and you’re more than just a number. They’ve kept my iPhone alive for far longer than the device manufacturers probably want and for that I thank them!”
“Very good service up to the point and quick
Didn’t have to wait in store long as I used to when I went to other store locations. Amazing service very knowledgeable and quick service.
All 5 ?”
“Best store ever with polite and patient people working there, my son got cricket I have a Verizon , I am paying cheaper service for him and he got good service!!”
“Manny from EV AT&T was incredible. I went in with so much anxiety from previous experiences w Verizon— Manny fixed EVERYTHING and I’m so excited to be apart of the AT&T family :)”
“This AT&T store is the best in terms of knowledge, professionalism and caring for customers. We have been going there for years now and every experience there is amazing.
They know their business, always willing to help and never ever an attitude.”
““Excellent experience! The staff was polite and took time to explain all features and offers. The phone works perfectly and the price was reasonable.
One of the best mobile shops I’ve visited. Wide variety of phones and accessories, honest suggestions, and fast service.
Very professional service. They helped with data transfer and setup as well. Totally hassle-free experience.”
“I came the other day, and the girl offered me an upgrade. Today I got my new phone. Her name is Lia she's very nice and talkative. We had a good interaction I recommend her a lot and also the store”
“❗️Urgent ❗️Your representative Yasmin at this store was Amazing! I had a huge emergency and needed a phone fast. She handled my case with care and professionalism, she should get Promoted to a Manager because she couldn’t be any better. Usually I go to a phone store and have to deal with bad attitudes but Yasmin showed knowledge of what she is doing and had a great positive attitude. She set up my phone and I left the store happy and ready to go with my new phone and service. THANK YOU YASMIN ❗️I will definitely refer everyone I know to this store.”
“When my phone stopped working I was really nervous to go to an AT&T store because of my poor experience at another location. Even though the worker was a bit confused by how my phone suddenly stopped working, he quickly solved the issue. This store is great.”
“I Bought new phone here the employee of this store is very good and the main thing what I want he transferred my all photos and videos and contacts in my new phone Thank you so much”
“This place is fantastic!! I work right next door from Verizon and they were able to do a trade in for me and got a new Samsung Galaxy S26 for me! Doni was able to help me and she did such a good job, she was very friendly and quick with her service so I absolutely recommend her to other people!”
“I have known Askardi and his father for more than 15 years. I just left the store with my 5 year old computer, and it looks brand new!
I can't recommend them highly enough!!
Forget about the #apple Store—take all your devices to Jack's Place!
PERFECT in every way.
#jacksplace #10 #thebest #besteletronicstoreinnyc #apple #jacksplace #thebest #bestelectronicsstoreinnyc #electronics #computer #cellphone #tablet #samsung #iphone #ipad #android”
“Andrew was extremely attentive to my questions and I had my phone service issue fixed really quick. He is very patient, kind and you can really tell he cares about his job, his clientele and their satisfaction.”
“Asif was exceptional in his customer service . Super knowledgeable and extremely patient in explaining and executing all aspects . Much better service than Verizon corporate stores”
“One of the best in store experience I have ever had. The team at this particular location is knowledgeable, helpful, super friendly and very efficient. There is usually no wait time, fast working staff. Great prices and outstanding customer service will definitely be coming back here for future services. Thank you for the great service.”
“Remember when New York was a city that ran on hardworking, small business owners, who take pride in their work and value their customers ? Well luckily, Tas is still keeping that old New York spirit of quality and friendliness alive. He knows his products very well and is quite the honest salesman. He’s always given me exactly what I need and not what will cost the most. He offers a wide variety of electronic services and is skilled at all of them. He replaced a defective product of mine, where it was unclear if it was wear and tear or a defect, at cost. This store is a rare gem. There’s only about 3 businesses in Manhattan that I can think of that keep this type of business ethics and TSS is one of them.”
“Long story short the customer service representatives over the phone refused to help me. The situation was dire so I started trying to find a total wireless store. The closest one was 6 hours away on NYC so due to inaccessibility, like their customer service number, I was prepared for the same treatment. Thankfully this was not the case. An angel of a man named Azim with the patience of a saint assisted me and solved my problem. I can't thank him enough, customer service with total wireless is not dead after all. Thank you again Azim and bless you for being so completely kind and awesome!”
“Rodrigo saved my bacon at 530 when I was totally exhausted and my phone would not activate by AT&T but Rodrigo made it work. 10/10 would work with him again.”
“Jahal was extremely kind and efficient with setting up my phone. I meant to text 5 from the beginning. I will highly recommend this location to friends.. thank you!!! Aurora Lopez”
“Sandeep was fantastic and got my phone up and running in no time. He was personable, caring, patient, and truly cares about his customers. I would highly recommend a visit here if you are facing any issues.”
“I was having issues with my phone and I couldn’t find parking in this area, I asked the guy in this store to see if he would fix the issue for me while I wait in my car. He was happy to do so. This is more than I expected, I was so grateful. Thank you .”
“Sid is absolutely wonderful help. Helped me getting my phone replaced. This store is very senior friendly as they all have a lot of patience to help all the not so tech savvy people. The manager is wonderful also. All of them have a lot of patience. Please promote and give them a raise. I went to the 86th street store and they asked me if I was buying anything otherwise I have to wait 2 hours. Came to this Verizon store and they went above and beyond to help me. I’m grateful to them.”
“Representative jonathan and zach were very helpful and very reliable and they definitely made me enjoy my experience here at verizon. I highly recommend this store and that they receive a raise”
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“Andy and Sara made such an impact on my visit. This is not my first time here but it was the first time that Superstar Sammy wasn’t. He trains his staff well because both Sarah and andy the manager were exceptional. You’re a fool to go to any other AT&T store.”